SMS-Smart Opiniões 24

TrustScore: 1.5 em 5

1,7

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 1 em 5 estrelas

offering the service of sending sms, not taking the money and not sending sms, you have not sent me the messages and you have not even credited me the money for sending sms that were not sent at all.

A empresa respondeu

Classificada 5 em 5 estrelas

I have tried so many Sms Services in the last year, but for the sensitive content that i need all of them failed eXcept this one : sms-smart.com. Their support is amazing ! They really care about me a... Ver mais

Classificada 1 em 5 estrelas

bad support they don't reply in email and in fb page, i have top up my account from my credit card but in balance nothing add !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Classificada 1 em 5 estrelas

!!!!!! la ,nothing ways to contact with your customer service?facebook also never reply many sms cant send out,but the credit is gone

A empresa respondeu

Informações sobre a empresa

  1. Agência de Marketing Digital

Informação fornecida por diversas fontes externas

A web service, automated platform for SMS marketing activity management, send bulk SMS to any country in the world. The service allows upload a contacts' database, manage it by creating segments, blacklists, groups of contacts for further setting targeted SMS campaigns. The platform allows sending both single SMSes or creating bulk SMS campaigns. SMS campaigns can be scheduled or run immediately. After the campaign is finished, there are detailed statistics on SMS delivery status.


Informações de contacto

1,7

Muito mau

TrustScore: 1.5 em 5

24 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico de convites para avaliação

Esta empresa não convidou os clientes, pelo que as opiniões podem não ser representativas

Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

when you top up using credit card…

when you top up using credit card nothing happens expect a charges seen and balance not updated

29 de dezembro de 2021
Opinião espontânea
logótipo da SMS-Smart

Resposta da SMS-Smart

Dear Customer,
thanks for the feedback.

We are sorry you faced inconvenience with our service. Hope for your undestanding, we are checking payments in order to avoid fraudulent payments, and this takes some time, we clearly tell about this at https://sms-smart.com/faq/ page.

Regarding charges, it is taken by the payment system. Hope for your understanding.

If you have any problems, we are always available by our email support@sms-smart.com

Classificada 1 em 5 estrelas

poor serivices

7 de setembro de 2021
Opinião espontânea
logótipo da SMS-Smart

Resposta da SMS-Smart

Dear Alex, we are really sorry you had a bad experience with our service. Please, contact our support team at support@sms-smart.com and describe your issue, we are always ready to help!

Classificada 1 em 5 estrelas

!!!!!

!!!!!! la ,nothing ways to contact with your customer service?facebook also never reply
many sms cant send out,but the credit is gone

19 de dezembro de 2020
Opinião espontânea
logótipo da SMS-Smart

Resposta da SMS-Smart

Hello, dear Customer! We are sorry that you had bad experience on out platform.
Our support team is checking now what was your issue, they will contact you asap.

Classificada 1 em 5 estrelas

Not working

Not working. Bad support.

11 de janeiro de 2020
Opinião espontânea
logótipo da SMS-Smart

Resposta da SMS-Smart

Dear Saikhanaa, thanks for your reply.

We are very sorry you had a negative experience with our service. Could you please tell us how can we make it better.

Please, contact our team for support at email: support@sms-smart.com

Kind regards, SMS-Smart team

Classificada 1 em 5 estrelas

not send at all

2 de janeiro de 2020
Opinião espontânea
logótipo da SMS-Smart

Resposta da SMS-Smart

Dear customer! Thanks for your reply.
We are very sorry you had a negative experience with our service. Could you please tell us how can we make it better.

Please, don't hesitate to contact our team for support at email: support@sms-smart.com

Kind regards, SMS-Smart team

Classificada 5 em 5 estrelas

Very supportive and helpful account…

Very supportive and helpful account manager Julia

26 de dezembro de 2019
Opinião espontânea
logótipo da SMS-Smart

Resposta da SMS-Smart

Dear Customer! Thanks for your positive feedback!
Please, don't hesitate to contact us in case of any questions.

Kind regards, SMS-Smart team

Classificada 5 em 5 estrelas

It was a good experience dealing with…

It was a good experience dealing with Julia. She was very professional and patient with us.

Thanks

13 de novembro de 2019
Opinião espontânea
logótipo da SMS-Smart

Resposta da SMS-Smart

Dear customer! Thanks for your positive feedback!
Please, don't hesitate to contact us in case of any questions.

Kind regards, SMS-Smart team

Classificada 5 em 5 estrelas

Good services

13 de novembro de 2019
Opinião espontânea
logótipo da SMS-Smart

Resposta da SMS-Smart

Dear customer! Thanks for your reply and positive feedback!
Please, don't hesitate to contact us in case of any questions.

Kind regards, SMS-Smart team

Classificada 1 em 5 estrelas

sms send not function---

offering the service of sending sms, not taking the money and not sending sms, you have not sent me the messages and you have not even credited me the money for sending sms that were not sent at all.

13 de novembro de 2019
Opinião espontânea
logótipo da SMS-Smart

Resposta da SMS-Smart

Dear customer! Thanks for your reply.
We are very sorry you had negative experience with our service. Could you please tell us how can we make it better.

Please, don't hesitate to contact our team for support at email: support@sms-smart.com

Kind regards, SMS-Smart team

Classificada 5 em 5 estrelas

This platform SMS have a great support…

This platform SMS have a great support and full of great team. They help me a lot in all efforts, even when i have a trouble, they help me until my problem solve quickly in a day. I would recommended SMS-Smart to everyone, even to my friends.Thanks SMS-SMART.

26 de setembro de 2019
Opinião espontânea
Classificada 5 em 5 estrelas

Good Service

3 de junho de 2019
Opinião espontânea
logótipo da SMS-Smart

Resposta da SMS-Smart

Thanks a lot for your positive feedback!
Hope you'll manage to use our service to boost your business performance. In case of any questions, please, contact us at support@sms-smart.com.

Classificada 5 em 5 estrelas

Best Sms Service

I have tried so many Sms Services in the last year, but for the sensitive content that i need all of them failed eXcept this one : sms-smart.com. Their support is amazing ! They really care about me as a customer and although sometimes they are not so fast, they always solved all my problems with routes. The reason why they are not so fast is because they actually test each route before they tell me to use it so this is quite normal. Totally recommended if you really are serious about your business.

22 de maio de 2019
Opinião espontânea

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

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Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

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