Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 2 em 5 estrelas

don't buy anything from snapdeal third class policy, my refund given me credit didn't on bank account... why I accept credit...?? that means ye log janbuj kar Gala pakad rahe hi..... ekbar payment Kiy... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

I have purchased a article and that is not as good.so i decided and raised request they accepted. They allotted a courier named shallow fax their target from 11/8/23. But they reconsidered for more d... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

It was a good experience with them. Before I was about to order I was a bit confused and tensed about the product damage and delivery. But I received the same product which I placed and delivered at e... Ver mais

Classificada 1 em 5 estrelas

Broker side hy 0 retting se kam 09/3/26 ek shoes order kya tha 16/3 ko delivery tha par 16 se 18 hua 18 se 22 se 30/3 aur aaj mera order snapdeal ne cancel kya koi msg nhi koi call nhi

A empresa respondeu

Informações sobre a empresa


Informações de contacto

2,9

Aceitável

TrustScore: 3 em 5

395 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 95% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

I have purchased Lux Cozi Xylo baniyan…

I have purchased Lux Cozi Xylo baniyan M size but Snapdeal delivered XXL.
Snapdeal is thinking your future body shape.
And customer service is very poor no response

7 de maio de 2023
Opinião espontânea
logótipo da Snapdeal

Resposta da Snapdeal

Dear Aman,

Apologies for the experience you have been through. Please share your order details at care_yt@snapdeal.com and we'll get this checked right away and ensure this is sorted out on priority.

Thanks,
Team Snapdeal

Classificada 1 em 5 estrelas

Poorly organised,

Poorly organised,
Unable to talk to the customer service,
No reply or response to the chat massages
Could not update the delivery address

18 de abril de 2023
Opinião espontânea
logótipo da Snapdeal

Resposta da Snapdeal

Hi! We sincerely apologize for the inconvenience you had to face. Please email us your order details at care_yt@snapdeal.com so that we can check this and get your concern resolved on priority.

Thanks,
Team Snapdeal

Classificada 1 em 5 estrelas

Placed an order for antivirus software…

Placed an order for antivirus software in October and confirmed the shipment will be delivered in a week. The shipment was deviated twice stating that delay of a week and further delay of another week.

Due to indefinite delay, I have cancelled the order in 3rd week of November and received a confirmation that the refund will be affected in 7 days. Now it is well over two and half months and still awaiting their reply even after having chat with customer support team few times.

Still looking for their response!!!!

29 de outubro de 2022
Opinião espontânea
logótipo da Snapdeal

Resposta da Snapdeal

Dear Prasanth,

Apologies for the experience you have been through. Please share your order details at grievanceofficer@snapdeal.com and we'll get this checked right away and ensure this is sorted out on priority.

Thanks,
Team Snapdeal

Classificada 1 em 5 estrelas

Had a pathetic experience when I wanted…

Had a pathetic experience when I wanted to return a defective product supplied. Though I had ordered for white colored rotating container, I received blue one & that too was broken. But instead of resolving the issue, the pickup agents everytime refused to take it saying color is different. Tried talking to customer care executives thrice...everytime they are assuring that the return will be done but nobody turned up for pickup. Moving forward will never buy from Snapdeal. Pathetic service

19 de janeiro de 2023
Opinião espontânea
logótipo da Snapdeal

Resposta da Snapdeal

Dear Ishrat,

We are really sorry for the trouble caused. Please share your order details at grievanceofficer@snapdeal.com and we'll get this issue sorted out.

Thanks,
Team Snapdeal

Classificada 1 em 5 estrelas

I ordered Bhuwal fashion white beige…

I ordered Bhuwal fashion white beige saree. They sent horrible pink. I asked for replace. Again they have send the same pink only. If asked in chat their repliesare irresponsible.

25 de dezembro de 2022
Opinião espontânea
logótipo da Snapdeal

Resposta da Snapdeal

Dear Customer,

We are really sorry for the trouble caused. Please share your order details at grievanceofficer@snapdeal.com and we'll get this issue sorted out.

Thanks,
Team Snapdeal

Classificada 1 em 5 estrelas

Snap deal are a bunch of scammers

Snap deal are a bunch of scammers. I ordered a set of 3 water bottles, received only 1 in delivery. They have a chat bot that speaks the same crap over and over, no customer support executive. I returned the order, courier refused to pick saying items missing. I told yes, cause it was never delivered in full in the first place. Complete scam online shopping app. Never order from here.

18 de dezembro de 2022
Opinião espontânea
logótipo da Snapdeal

Resposta da Snapdeal

Dear Ashwin,

Apologies for the experience you have been through. Please share your order details at grievanceofficer@snapdeal.com and we'll get this checked right away and ensure this is sorted out on priority.

Thanks,
Team Snapdeal

Classificada 1 em 5 estrelas

It's just scaming customer i ordered a…

It's just scaming customer i ordered a keyboard mouse combo and it's been a month but still not recieve it.

3 de novembro de 2022
Opinião espontânea
logótipo da Snapdeal

Resposta da Snapdeal

Dear Parita,

We are really sorry for the trouble caused. Please share your contact details at grievanceofficer@snapdeal.com and we'll connect with you to sort out the issue. We regret the inconvenience caused.

Thanks,
Team Snapdeal

Classificada 4 em 5 estrelas

Thet is not good shopping aap

Not good shopping aap

7 de dezembro de 2022
Opinião espontânea
logótipo da Snapdeal

Resposta da Snapdeal

Dear Rajesh,

It's our sincere endeavour to give you a great shopping experience. Let us know specific details of what is bothering you at grievanceofficer@snapdeal.com. We'll have this checked immediately.

Thanks,
Team Snapdeal

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais