Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 2 em 5 estrelas

don't buy anything from snapdeal third class policy, my refund given me credit didn't on bank account... why I accept credit...?? that means ye log janbuj kar Gala pakad rahe hi..... ekbar payment Kiy... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Affordable price products in. Snapdeal and the quality of your product is very best in this app any people can be purchase with very adorable product

Classificada 5 em 5 estrelas

Good Very good product snapdeal Quality best product are affordae price and best qualtuy any middle class people Can be purchase

Classificada 1 em 5 estrelas

Broker side hy 0 retting se kam 09/3/26 ek shoes order kya tha 16/3 ko delivery tha par 16 se 18 hua 18 se 22 se 30/3 aur aaj mera order snapdeal ne cancel kya koi msg nhi koi call nhi

A empresa respondeu

Informações sobre a empresa


Informações de contacto

2,9

Aceitável

TrustScore: 3 em 5

395 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 95% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Good

Good Very good product snapdeal
Quality best product are affordae price and best qualtuy any middle class people Can be purchase

5 de maio de 2026
Opinião espontânea
Classificada 2 em 5 estrelas

don't buy anything from snapdeal third…

don't buy anything from snapdeal third class policy, my refund given me credit didn't on bank account... why I accept credit...?? that means ye log janbuj kar Gala pakad rahe hi..... ekbar payment Kiya phir refund nahi milegaa.... -1 star ke like bhi nahi hai ye third class policy snapdeal

27 de abril de 2026
Opinião espontânea
logótipo da Snapdeal

Resposta da Snapdeal

Dear Sarang,

We sincerely regret the inconvenience caused. Kindly share your order ID with us at care_yt@snapdeal.com, and we will look into your concern on priority.

Thanks,
Team Snapdeal

Classificada 5 em 5 estrelas

Good service fast delivery 🙂

My experience with Snapdeal was very good 😊👍the product was delivered on time and quality met my expectations the packaging was secure and the overall service was smooth .

20 de abril de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

This is the worst platform...i ordered…

This is the worst platform...i ordered a book and they haven't given my book yet.There customer helpline number is also unreachable,the site of customer helpline is also not loading.On asking the delivery man,I get to know that they are Not sure if they would serve us the responsibility of reaching the book safely and are saying to come to their hub to catch the order...is it a good service!!!!!Never happened to me in any of the other platforms like Amazon..This was my first order and first impression is the last impression..they destroyed it...even the heads of the service are talking so rudely...kindly not to use this app...#FakeSnapdeal......fakeeeeeee!!!!!!!the app is also not working and showing that the delivery man has arrived and I didn't pick the order which was incorrect..they r delaying the dates of delivery... irresponsible staff..never experienced such a poor experience#FakeSnapdeal

6 de abril de 2026
Opinião espontânea
logótipo da Snapdeal

Resposta da Snapdeal

Hi Sameepta! So sorry for the trouble. We will connect with you at the earliest and help you out.

Thanks!
Team Snapdeal

Classificada 1 em 5 estrelas

worst platform

worst platform

1 de abril de 2026
Opinião espontânea
logótipo da Snapdeal

Resposta da Snapdeal

Hi Ravi! Please share your exact concern along with your contact details at care_yt@snapdeal.com to check the issue on priority.

Thanks,
Team Snapdeal

Classificada 1 em 5 estrelas

Very poor service

Very poor service, I have ordered 10 days ago and I have not received it yet.

31 de março de 2026
Opinião espontânea
logótipo da Snapdeal

Resposta da Snapdeal

Dear Hemant,

We sincerely regret the inconvenience caused. Kindly share your order ID with us at care_yt@snapdeal.com, and we will look into your concern on priority.

Thanks,
Team Snapdeal

Classificada 1 em 5 estrelas

Broker side hy 0 retting se kam 09/3/26…

Broker side hy 0 retting se kam 09/3/26 ek shoes order kya tha 16/3 ko delivery tha par 16 se 18 hua 18 se 22 se 30/3 aur aaj mera order snapdeal ne cancel kya koi msg nhi koi call nhi

30 de março de 2026
Opinião espontânea
logótipo da Snapdeal

Resposta da Snapdeal

Hi Sagar! Asuvidha ke liye maafi chahenge. Kripya apni order ID care_yt@snapdeal.com par share kare taaki hum aapse sampark kar sake.

Thanks!
Team Snapdeal

Classificada 1 em 5 estrelas

Never order from this site

Firstly, they described 2 quantity on the order page but delivered only 1 and also changed the quantity on the order page.

Secondly, the delivery happened at 10:30 PM that's also unprofessional.

Thirdly, they ask for ID proof from the customers if want to return or exchange that is also very weird.

Overall, this was my last purchase on this platform, will never order again.

16 de março de 2026
Opinião espontânea
logótipo da Snapdeal

Resposta da Snapdeal

Dear Rushi,

We sincerely apologize for the inconvenience you had to face. Please email us your order ID at care_yt@snapdeal.com so that we can resolve your concern on priority.

Thanks,
Team Snapdeal

Classificada 1 em 5 estrelas

Refund on Hold

Ref. : Order no 69880746926

I was very happy with the Snapdeal before but my recent unpleasant experience has totally ruined their image. I never thought that Snapdeal can go to this low level.

They have held my refunds of one product, a T- shirt which has a 7 day return policy by giving the reason for heavy returns. I have ordered a cotton T-shirt in olive color with a typography GIP written on the front but they have sent a polyester fabric solid t-shirt of green chutney color. In other cases, they have sent a blue t-shirt while the ordered t-shirt was green. Whose mistakes are these? Is the customer responsible for these mistakes? If a customer returns these products, how can Snapdeal blame the customer for heavy returns? If the same products were not available, they should say not available but what's the point in sending different products and then to blame the customer and hold their refunds. They can suspend my account for future orders or put a condition of return fees which they shouldn't' but how they can hold current order return refunds which are having 7 day return policy. I have followed up with their customer care also but the same reason gives for heavy returns. Even I have sent the email to the grievance department also but they have not even acknowledged the original email and reminder email also. Even they don't have auto reply facility also.

I will wait for a few days and then going to address my concerns to the consumer forum. But these experience is eye opening for other customers also. Not reliable at all. To cover up their financial losses, they have gone to these low level in holding valid refunds.

26 de fevereiro de 2026
Opinião espontânea
logótipo da Snapdeal

Resposta da Snapdeal

Hi Deepak! So sorry for the trouble. We will connect with you at the earliest and help you out.

Thanks!
Team Snapdeal

Classificada 1 em 5 estrelas

What a cheap apps after ordering the…

What a cheap apps after ordering the product of jeans and now the size is not fit in me so i cancle the product and returned now they didnt acept what a apps woww if ur really reading my message responed snapdeal.com and the product is shown in the image is not same after receiving the product its different improve your apps otherwise delete

23 de fevereiro de 2026
Opinião espontânea
logótipo da Snapdeal

Resposta da Snapdeal

Dear Rahul,

We sincerely apologize for the inconvenience caused. Please email us your order ID at care_yt@snapdeal.com so that we can resolve your concern on priority.

Thanks,
Team Snapdeal

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais