The worst e-commerce experience possible. Where to start. a website and an app, you cant see your purchases on the website even if you can pay, so you need to download the app to follow up the de... Ver mais
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Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
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Leia as opiniões dos outros
Bought quite a few sneakers from SNKRDUNK over the last 6-12 months. Prices are easily better if not comparable to other apps/sites. Shipping is 90% of the time fast. The rest decent. But cheap compar... Ver mais
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This company is exceptional! First order with the same item it had an issue which has been resolved immediately. 2nd time ordering with the same item, it went very smooth. No hiccups or whatever. Fast... Ver mais
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Purchased a Japanese exclusive Popmart skullpanda from this site. This site communicates with via email. Despite it taking 13 days to complete which is the average time of shipping from China to US th... Ver mais
A empresa respondeu
3,9
Bom
231 opiniões
Sem histórico recente de solicitação de opiniões
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SNKRDUNK
I always have a great experience with SNKRDUNK when it comes to getting Pokémon and ONE PIECE cards at great prices. Service is fast, efficient and their authentication process is amazing (they always contact whenever the item is not up to standards). Will be buying again!!
22 de fevereiro de 2026
Opinião espontânea
Resposta da snkrdunk.com
Thank you for your review!
We truly appreciate your loyalty to SNKRDUNK.
Providing a transparent and secure marketplace is our top priority, and we are glad our authentication process and updates have given you peace of mind.
We look forward to serving you again soon for your next TCG purchase!🃏✨
Perfect condition
Japanese authentication services really great!
11 de fevereiro de 2026
Opinião espontânea
Resposta da snkrdunk.com
Thank you so much for your wonderful 5-star review!
We are delighted to hear that you found our Japanese authentication services satisfactory.
Your positive feedback is greatly appreciated and motivates us to continue providing excellent service.
We look forward to serving you again in the future! ✨
Just excellent
Just excellent. Ordered two pairs of shoes so far. Speedy, transparent in the vetting and delivery process, and items arrived well packaged and in good order. Would use again!
24 de fevereiro de 2026
Opinião espontânea
Resposta da snkrdunk.com
Thank you so much for your excellent review and for your continued trust in SNKRDUNK!
We are thrilled to hear that you've had a great experience with both of your purchases. It is wonderful to know that you appreciated our speedy delivery, transparent vetting process, and the quality of our packaging.😉
We strive to provide a seamless and reliable service for all sneaker enthusiasts, and your positive feedback truly motivates our team.🙏
We look forward to serving you again on your next order!
Great and smooth overall experience and…
Great and smooth overall experience and will be buying from here again thank you
5 de fevereiro de 2026
Opinião espontânea
Resposta da snkrdunk.com
Thank you for your kind feedback!
We’re glad to hear you had a great and smooth experience.
We look forward to serving you again soon 😊
Unstable authentication standards
I have shopped on your apps several times and I feel that your authentication are unstable. Sometimes you can found out very minit damage and ask for my action which was really great service. But last time I bought a around 120,000yen PS10 MEGA Charizard X ex SAR which have a clear scratched on the slab and also have a
unusal pattern on the card. I understand I need take the risks without physical object check before purchase cause I believe your professional should found out those issue. But this experience will make me try to shop at other channels.
2 de fevereiro de 2026
Opinião espontânea
Resposta da snkrdunk.com
Thank you for sharing your honest feedback with us.
We apologize for the disappointment caused regarding the condition of the PSA holder you received. We understand your frustration regarding our authentication standards.
Regarding the scratches on the case, please kindly note that our authenticators strictly inspect every product. In this case, the marks were identified as manufacturing marks or weld lines that commonly occur during the PSA encapsulation process, which fall within our acceptable standards. For more specific details regarding our Quality Guidelines, please refer to the following link: https://snkrdunk-faqs-en.relationfaq.jp/pages/892#Item-condition-(For-items-authenticated-by-third-party-authentication-companies).
As a policy, if an item is determined to meet our authentication standards based on these Quality Guidelines, we are unable to offer compensation or returns. We ask for your understanding that this policy is in place to maintain the fairness of our platform.
We take your feedback seriously and are dedicated to providing a superior experience in the future.
I was a bit concerned because when I…
I was a bit concerned because when I checked my past purchase records on the website, I couldn't find an image showing that the item was graded PSA 10. I would feel more confident and reassured about my purchases if your app could display the picture of the item I bought, when I checked the records, I noticed that the picture was of a different card, and the price shown was also different. This has made me a little concerned.
28 de janeiro de 2026
Opinião espontânea
Resposta da snkrdunk.com
Thank you for leaving a review.
We understand how seeing a different image or price in your records could be concerning when you've purchased a high-value item like a PSA 10 card.
Please rest assured that the images shown on the main product page or the general purchase list are often "Master Images" used to represent that category. Furthermore, clicking on those links may redirect you to the current product page, which displays the current market price rather than your original purchase price.
To confirm the specific details of your purchase (including the actual photos of the item you bought and the final price paid), please check the Transaction Page or Transaction Chat for that specific order.
■ How to check:
1. Go to the "Account" tab.
2. Tap "Buying" (or "Completed").
3. Tap the specific Transaction you want to check.
4. Scroll down or check the "Transaction Chat" to see the specific listing photos and details.
Please rest assured that our authentication team verifies the item based on the specific listing you purchased to ensure it matches the description and photos provided by the seller, including the PSA grade.
We thank you for your understanding and for using SNKRDUNK.
They are better than I think
They helped me to cancel two transactions, 1 is what I bought is not a correct item(but they find the problem and tell me). Another is their experts find defect on the card and remind me again,
Thank you again for they professional skills
21 de janeiro de 2026
Opinião espontânea
Resposta da snkrdunk.com
Thank you very much for your kind words and positive feedback.
Our goal is always to ensure transparency and maintain quality standards, so we truly appreciate your understanding and trust in our professional judgment.
Thank you again for choosing us—we look forward to supporting you in the future.
Purchased a Japanese exclusive Popmart…
Purchased a Japanese exclusive Popmart skullpanda from this site. This site communicates with via email. Despite it taking 13 days to complete which is the average time of shipping from China to US they let you know what is going on every step of the way. My product was authenticated by this company which I was very happy with. I would absolutely purchase from them again!
19 de janeiro de 2026
Opinião espontânea
Resposta da snkrdunk.com
Thank you for sharing your experience! We’re so glad we could help you secure that Japan-exclusive Skullpanda!
We are happy to know you valued our authentication process and updates! While international shipping can take a bit of time, we believe that keeping you informed at every step is key to a stress-free experience.
Thank you again for writing up a review and we look forward to your next find on SNKRDUNK! ✨
Parcel packaged with the care
From the day I purchased Skullpanda XG, I was kept updated on the progress of transaction from seller shipping the merchandise to SNKRDUNK for authentication to it sent to me after completion of the verification. The package arrived in so perfectn condition I decided to leave SP in the displayed case
7 de janeiro de 2026
Opinião espontânea
Resposta da snkrdunk.com
Thank you very much for your kind review!
We’re delighted to hear that you were satisfied with the careful packaging and the clear updates throughout the entire transaction process, from seller shipment and authentication to final delivery. We’re also glad the item arrived in perfect condition and that you’re enjoying displaying your Skullpanda XG.
We truly appreciate your support and look forward to serving you again in the future!
Very communicative and quality
Very communicative about the authentication process for the item I ordered and overall it was faster than expected. The item is in pristine condition — will definitely order from them again
5 de janeiro de 2026
Opinião espontânea
Resposta da snkrdunk.com
Thank you very much for your kind feedback!
We’re glad to hear that the authentication process was clearly communicated and that the item arrived faster than expected in pristine condition.
We truly appreciate your support and look forward to serving you again in the future!
BabyMetal black/red high tops
The shoes are awesome and shipping was quicker than expected! Can't wait for my next pair to ship!
26 de dezembro de 2025
Opinião espontânea
Resposta da snkrdunk.com
Thank you for your review!
We are glad we could go above your expectations when delivering the item to you! 🔥 We will make sure your next order is handled with just as much speed and care!
Thank you again for sharing your opinion and we look forward to be of service again at any time! 😊
Legitimate Website to Buy.
Bought three pairs of shoes from the BABYMETAL x VANS collab and took me a day or two for me to understand the procedures of everthing on my end. Transaction was smooth and all of my products that I ordered were all handled with care in mint condition.
I'm well aware of the taxes and shipping fees which isn't a big deal for me personally. Other people need to understand that majority of the things being bought here is being exported mostly from Japan and Singapore. Buyers that are outside of these countries will have to know what they are getting into and come to an understanding to an extent. Not here to throw shade at anyone but giving my honest take on it.
23 de dezembro de 2025
Opinião espontânea
Resposta da snkrdunk.com
Thank you so much for sharing your detailed and thoughtful feedback!
We’re glad to hear that once you got familiar with the process, everything went smoothly and that your BABYMETAL x VANS items arrived safely in mint condition. We truly appreciate your understanding regarding international shipping, taxes, and fees, as well as your honest perspective.
Thank you again for choosing our platform, and we hope to assist you again in the future!
Great service and shipping times
Great service, fast shipping times considering it was shipped from Japan to US for me. I appreciate that they do a quality check as well so I don't have to worry about the origin and legitimacy of the shoes.
23 de dezembro de 2025
Opinião espontânea
Resposta da snkrdunk.com
Thank you for the wonderful feedback! ☺️
Peace of mind for our customers when purchasing from SNKRDUNK is our top priority, so we are thrilled to hear that our authentication and quality check process gave you confidence in your purchase.
We are also glad we could get your sneakers to you quickly and safely!
Thank you again for your review and we look forward to be of service again soon! 🙌
They had what I was looking for at a…
They had what I was looking for at a reasonable price, considering it was a Japan only release. Fast shipping and great communication. Highly recommended!
11 de dezembro de 2025
Opinião espontânea
Resposta da snkrdunk.com
Thank you for the kind words and for recommending us! 😊
We are glad to know we could provide what you were looking for at a reasonable price! One of our main goals is making rare releases accessible and affordable for collectors worldwide. 🔥
We look forward to serving you again, and feel free to contact us at any time if you have any questions!
Always felt like I was in the loop with my order.
Everything from start to finish was absolutely clear and precise. Used the website to make an account and later on downloaded the app. I was able to get 3 pairs of shoes that are only available in the Japan market. They keep you in the loop through every process of your order and makes sure its all going right. I will use their services again in the future.
11 de dezembro de 2025
Opinião espontânea
Resposta da snkrdunk.com
Thank you so much for your wonderful feedback!
We’re glad to hear that the entire process was clear and smooth for you, and that you were able to purchase items exclusive to the Japan market. We truly appreciate your kind words and are happy to know you felt well-informed throughout your order.
We look forward to serving you again in the future!
The package arrived very quickly and…
The package arrived very quickly and was well-packaged.
24 de dezembro de 2025
Opinião espontânea
Resposta da snkrdunk.com
Thank you for your kind feedback!
We’re glad to hear that the package arrived quickly and was well-packaged.
We truly appreciate you taking the time to share your experience and hope you enjoy your purchase!
Package received quickly and everything…
Package received quickly and everything was perfect! Even got a cool little freebie.
20 de dezembro de 2025
Opinião espontânea
Resposta da snkrdunk.com
Thank you for your kind message!
We are very happy to hear that you are satisfied with your purchase and our service😉
We are also glad that you could take part in our campaign and enjoyed it🎁
We look forward to serving you again soon!
So far so good
It’s smooth sailing when it comes to buying from here, so far I haven’t had any problems with my orders.this is my 8th order with them.
28 de novembro de 2025
Opinião espontânea
Resposta da snkrdunk.com
Thank you for your review! We are glad to hear that all 8 of your orders with SNKRDUNK have been a success 👏
We will keep working hard to ensure every future purchase is just as smooth 💪
Feel free to contact us at any time if you have any questions or suggestions, and we will be happy to be of support!
Very professional
I appreciated the updates at each stage of processing and shipping. Shoes were shipped very quickly and arrived in perfect condition.
4 de dezembro de 2025
Opinião espontânea
Resposta da snkrdunk.com
Thank you so much for your positive feedback😉
We are delighted that we were able to deliver your item quickly and in a satisfactory condition, and that you appreciated the updates provided at each stage of the process!!
All of our staff will continue to strive to provide services that meet your satisfaction, and we hope for your continued patronage!!
unethical practice
I ordered 4 labubu dolls and my account has been flagged as fraudulent and cannot purchase other items. The dolls have been charged to my credit card and have been paid for. I have emailed them several times to take the fraudulent flag off my account so that I may continue to purchase items and was asked to upload person information ( Identification with name, address, photo and expiration date) before they would take the fraudulent account off. The reason for the flagged account was not explained to me, although I have asked several times. I feel that it is unethical to request identification - such as a drivers license over an unsecured email. We all guard our privacy and do our best not to have our identity stolen. I feel that this company needs to review their protocol for verification - without asking to share documents via email that could potentially lead to identity theft. It is my opinion that it is unethical to ask for such private documents to be sent over an unsecured method. Never the less, this is poor customer service and question their need for such private and personal information when I have never come across a company who has ever requested confidential information.
3 de dezembro de 2025
Opinião espontânea
Resposta da snkrdunk.com
Thank you for leaving a review.
As we explained in our reply to your email, the identity verification we requested is a necessary measure to fully prevent unauthorized use and to keep all our customers safe, including yourself.
Rest assured that you are not required to provide your ID. That being said, if you decide to share your ID in order to have the restriction placed on your account lifted, we will be happy to review it right away, so please feel free to reach out at any time.
Please be advised again that these measures are in place to ensure that all our customers can enjoy shopping safely on our platform. We appreciate your understanding regarding this point.
If you are in a hurry to purchase items, you may consider using a third-party service. Please check our FAQ page for more information about this topic:
■https://docs.channel.io/snkrdunk-faqs/en/articles/How-to-buy-from-countries-where-SNKRDUNK-is-not-available-b8025f3a
Alternatively, if you reside in Japan, you may also consider using the Japanese version of the SNKRDUNK app for your purchases.
We thank you again for your understanding.
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