It was for a special order for brother who was in ill health. His favourite cheese. His appetite had returned and wanted him to have nice things around him. Snowdonia Cheese Co was excellent in gettin... Ver mais
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Leia as opiniões dos outros
I,ve already sent numerous beautiful hampers for presents from Snowdonia Cheese Company as the cheeses are exceptional. The wide range of cheeses are first class and the additional products excellent.... Ver mais
I received a gift of Snowdoniacheese at Christmas I was blown away as the cheeses were exceptionall Since then I have purchased directly online and I have never been disappointed. As I previousl... Ver mais
Ordered a Christmas hamper on 2nd December for delivery on 22nd December. Had multiple messages from DHL - saying couldn’t deliver. Tried to contact them and Snowdonia Cheese multiple times over 3 d... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Snowdonia Cheese Company expertly crafts luxury cheeses and chutneys using the finest natural ingredients for incredible flavour.
Informações de contacto
Unit 14, Cefndy Road Employment Park, Cefndy Road, LL18 2HJ, Rhyl, Reino Unido
- 01745 357 071
- info@snowdonia-cheese.co.uk
- snowdoniacheese.co.uk
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 85% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Beautiful tasty cheeses
The cheese wedding cake arrived on time as planned. The flavours were lovely with guests saying that it was the best they have tasted.
I would definitely recommend it.

Resposta da Snowdonia Cheese Co.
You were so kind
You were so kind. I bought a cheese hamper thrn asked if you would donate to our St David’s day raffle and you said Yes!

Resposta da Snowdonia Cheese Co.
Delivery of my gift went to the wrong…
Delivery of my gift went to the wrong property.

Resposta da Snowdonia Cheese Co.

Resposta da Snowdonia Cheese Co.
Lovely products and great service as…
Lovely products and great service as always, can’t be faulted.

Resposta da Snowdonia Cheese Co.
DELICIOUS CHEESE
Delicious cheese arrived beautifully packed in record speed time
Thank you 👍

Resposta da Snowdonia Cheese Co.
Major Christmas delivery issues
Unfortunately my experience this Christmas was pretty disastrous. Delayed deliveries that got lost then resent resulting in lots of time and stress for me. Polite and courteous responses but very slow and generally ineffectual culminating finally with an email stating that I would be refunded due to all the messing around, which was then never received. The product itself is great but if you can’t supply issues sorted and more responsive customer service it lets the company down badly. I know from the reviews that mine wasn’t the only issue with Christmas delivery but unfortunately after ordering every year from them for the last few years, I wouldn’t again as I just cannot be bothered with the hassle.

Resposta da Snowdonia Cheese Co.
Snowdonia Cheese , Black Bomber.
just tried the black bomber cheese from Snowdonia Cheese company and it has to be the best cheese i have ever tasted , wish i could give it more than 5 stars. will be buying more.

Resposta da Snowdonia Cheese Co.
I have bought produce from this…
I have bought produce from this wonderful company for the last 12 months. The quality of products and packaging were outstanding. I was surprised to be given delivery dates, which were delivered exactly as ordered. I read with dismay at disgruntled customers, but on quite a few deliveries now I have nothing but praise. 10/10 from myself and family. We intend to continue our regular orders.

Resposta da Snowdonia Cheese Co.
EXCELLENT GIFT
My purchase was a Xmas gift. The recipient feed back was excellent. Naturally I was delighted by their response.
I will definitely recommend and order again.

Resposta da Snowdonia Cheese Co.
Ordered a hamper at the end of November…
Ordered a hamper at the end of November to be delivered for Christmas.
Hamper didn’t arrive, which was really disappointing, as it was a present. Tried phoning but was put on hold twice before being told there wasn’t anyone available. Email was answered eventually after Christmas, The apology seemed insincere and no compensation was offered. Received the hamper eventually, but it was too late for original purpose. I will never use this company again.

Resposta da Snowdonia Cheese Co.
Poor service is par for the course
I ordered a Christmas hamper. When it arrived we found the contents were not as advertised. I telephoned. There was nobody answering so I left a message. No response having been received to my message I sent an email. No response has been received to either call or email after two weeks. Research online suggests this is par for the course.

Resposta da Snowdonia Cheese Co.
Exquisite
What an amazing company ! I got my husband the quintessential cheese hamper from the Snodonia cheese company and it was exquisite! The little jars of pickle and sauces with the crackers are phenomenal! They come in the most beautiful little hamper! 10/10 5* would highly recommend

Resposta da Snowdonia Cheese Co.
UNRELIABLE. WONT BUY AGAIN AND PLEASE AVOID ESPECIALLY IF THE ORDER IS FOR CELEBRATION/OCCASION.
UNRELIABLE. WONT BUY AGAIN AND PLEASE AVOID ESPECIALLY IF THE ORDER IS FOR CELEBRATION/OCCASION.
Paid for nominated delivery as the cheese ordered was for a birthday celebration. Orders arrived 3 days late. When I tracked the order I noticed they dispatched it on the day it supposed to arrive at my address, so theres definitely a mix up. They issued a refund for the nominated delivery fee but thats about it. No apology or explanation or anything. They just doesnt care basically.

Resposta da Snowdonia Cheese Co.
First time purchasing and it won’t be…
First time purchasing and it won’t be the last! Very happy customer. The cheese bakes were incredible. Delivered when requested. Super service.

Resposta da Snowdonia Cheese Co.
Great delivery and a fabulous product!
Great delivery and a fabulous product!!
Cheeses are amazing - rich, creamy and exploding with taste!
Will be ordering more very soon.

Resposta da Snowdonia Cheese Co.
Very disappointed
Very disappointed. Didn’t reply to emails or calls quickly: when they did they ignored the details I gave them that the courier would not deliver on time due to passing the parcel over late. They simply said it’s out of their hands and promised a refund. It was delivered 5 days late so naturally went in the bin and no refund. Chased them up and they said it was processed. Asked for proof of I would file a recharge and then miraculously it was processed that day. So upsetting. This was a present for an elderly gentleman and would have been his only Christmas present. Shame on them. I had to ASK for an apology. Dan who works there is nonchalant and needs training.

Resposta da Snowdonia Cheese Co.
Wouldn’t bother.
Wouldn’t bother with this company. Paid for nominated delivery 30th December. Was dispatched on time, and tracking actually updated on the day saying it was out for delivery. 9pm that day comes, nothing. Check tracking again and it’s updated to arriving 31st December due to a delay. Check again later that night- delayed again to the 2nd January. Shocking service, won’t use again. I know the time of year may hamper delivery firms abilities…. But what’s laughable is the 31st December was available to select as nominated day delivery. So why is my package delayed to the 2nd January. Now I’ve got a perishable product probably sat in some warehouse (not in the fridge as the company themselves recommend) that will if I’m lucky, arrive 4 days after the paid for delivery date, and 3 days after my mothers birthday.

Resposta da Snowdonia Cheese Co.
Don’t be fooled by this companies advertising
Never ordered from this company before and never will again ordered Hamper on 15 th December to be delivered to friends, it was delivered to our home address, contents were bashed and damaged, so we had to repack then deliver to friends doing a 2 hour round trip, still no reply from SNOWDONIA CHEESE CO after sending numerous emails

Resposta da Snowdonia Cheese Co.
No delivery appalling lack of communication
Ordered a Christmas hamper on 2nd December for delivery on 22nd December. Had multiple messages from DHL - saying couldn’t deliver. Tried to contact them and Snowdonia Cheese multiple times over 3 days by email and phone - no response. It’s now 27th December still no hamper. Paid £101 for hamper and delivery. Frustrated, annoyed, spoiled Christmas - never again

Resposta da Snowdonia Cheese Co.
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