Found out about this company this morning, went there and ordered online to collect immediately, staff were ever so helpful, As I collected in person they offered me a refund for postage or anothe... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
They sell faulty machines and do not give refunds. Customer service is appalling. Will have to take them to court for selling faulty machines under sales of goods act 1979 / consumer act 2015 sect... Ver mais
A empresa respondeu
I ordered on Friday and delivery was due Monday, it never arrived so checked tracking with courier company, it stated there had been a problem with my delivery. When contacted I was informed it had b... Ver mais
A empresa respondeu
Alan @ Snowshock been brilliant past two days as my machine wasn’t freezing and he sent us new parts and also helped us to put it on via video call. Machine wasn’t freezing off since last year and now... Ver mais
A empresa respondeu
Informações sobre a empresa
- Fornecedor de Alimentos e Bebidas
- Distribuidor de bebidas
- Produção de produtos alimentares
- Loja de equipamento para restaurantes
- Armazém
Escrito pela empresa
Slush Machines, Slush Syrups and Slush Supplies from SnowShock, UK Wide suppliers of premium slush products. Call us today to order on 0330 053 6132.
Informações de contacto
Unit 2, Whitehouse Road Industrial Estate, Whitehouse Road, NE15 6LN, Newcastle upon Tyne, Reino Unido
- 03300536132
- trustpilot@snowshock.co.uk
- snowshock.com
4,5
Excelente
202 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de um mês
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
We have a snow shock twin slush machine…
We have a snow shock twin slush machine and unfortunately due to lockdown it was placed in storage. Now up and running it’s performance is still A1 also the sour cherry and sour apple flavours are a winner with customers.
20 de julho de 2022
Resposta da SnowShock
Great, just in time for summer, have a great day.
Still waiting
Still waiting for my part to be delivered ,ordered on the 11th July it's now 19th July
Thank you snowshock for your reply and if that's the case about wrong postcode then my apologies,
If I receive my order tomorrow then I will definitely give a better review
19 de julho de 2022
Resposta da SnowShock
Hi Tanya, Apologies for the delay with your delivery. I have looked into this with our courier for you and it seems the incorrect postcode has been entered in the address when you ordered. I have updated the address and you should receive delivery tomorrow. Please bare this in mind when you next order online your postcode will need updated. For any further assistance please do not hesitate to contact us. Kind Regards, Snowshock
Very efficient and quick to receive my…
Very efficient and quick to receive my order
18 de julho de 2022
Resposta da SnowShock
Great, glad to be of service.
All good
All good. Easy website purchase and quick delivery with reasonable prices - can't argue!
17 de julho de 2022
Resposta da SnowShock
Many thanks for taking your time to review us, thanks for the 5*
Ordered on the Thursday and received on…
Ordered on the Thursday and received on the Monday. Good service. Bit disappointed the syrups only have a 3 day shelf life as the residents don't drink a lot of the slushes during the week.
7 de julho de 2022
Resposta da SnowShock
Hi Gwen, don’t worry about that. Its 1 month shelf life once it’s in the slush machine. 3 days is for when its mixed up and kept just in a fridge.
Resposta da SnowShock
Were glad it was a good experience for you, thanks for the feedback.
An excellent order
Yeah brilliant from start to finish product tastes superb so the customers told us.
Many Thanks
30 de junho de 2022
Resposta da SnowShock
So kind of you to post this, many thanks.
Resposta da SnowShock
Thanks, were glowing!
fast service
fast service, and the delivery driver was very nice and helpful, listened to all instructions given.
27 de junho de 2022
Resposta da SnowShock
Thats great to hear, thanks for sharing.
Resposta da SnowShock
Great! Thanks for reviewing us, hope you have a lovely day.
Fantastic customer support
Fantastic customer support.
Evia was very helpful
Great Company
16 de junho de 2022
Resposta da SnowShock
We agree - Evia is brilliant, she's thrilled to hear it from you tho!
Really quick delivery excellent product
13 de junho de 2022
Resposta da SnowShock
Appreciated, thank you.
Excellent service very prompt dilivery
6 de junho de 2022
Resposta da SnowShock
We appreciate your feedback, thanks.
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.