Found out about this company this morning, went there and ordered online to collect immediately, staff were ever so helpful, As I collected in person they offered me a refund for postage or anothe... Ver mais
A empresa respondeu
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Leia as opiniões dos outros
They sell faulty machines and do not give refunds. Customer service is appalling. Will have to take them to court for selling faulty machines under sales of goods act 1979 / consumer act 2015 sect... Ver mais
A empresa respondeu
I ordered on Friday and delivery was due Monday, it never arrived so checked tracking with courier company, it stated there had been a problem with my delivery. When contacted I was informed it had b... Ver mais
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Alan @ Snowshock been brilliant past two days as my machine wasn’t freezing and he sent us new parts and also helped us to put it on via video call. Machine wasn’t freezing off since last year and now... Ver mais
A empresa respondeu
Informações sobre a empresa
- Fornecedor de Alimentos e Bebidas
- Distribuidor de bebidas
- Produção de produtos alimentares
- Loja de equipamento para restaurantes
- Armazém
Escrito pela empresa
Slush Machines, Slush Syrups and Slush Supplies from SnowShock, UK Wide suppliers of premium slush products. Call us today to order on 0330 053 6132.
Informações de contacto
Unit 2, Whitehouse Road Industrial Estate, Whitehouse Road, NE15 6LN, Newcastle upon Tyne, Reino Unido
- 03300536132
- trustpilot@snowshock.co.uk
- snowshock.com
4,5
Excelente
202 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de um mês
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Very impressed
I had bought a slush machine but was struggling to find syrups that were good value. Then I came across snowshock they have a great selection of flavours in their syrups and at a great cost. I was very impressed
6 de junho de 2022
Prompt quick service and good quality…
Prompt quick service and good quality products
5 de junho de 2022
Resposta da SnowShock
Thanks, hope you have a lovely day.
Excellent machine
Excellent machine, from order to delivery i was kept up to date with the progress of my order.
Would recommend to anyone.
Easy to use and the step by step guide of the booklet was very easy to follow.
4 de junho de 2022
Resposta da SnowShock
Great to hear Colin, were looking forward to supporting you whenever you need us.
Next day delivery as promised
Next day delivery as promised! Vast range of flavours, fantastic conpany to do business with!
1 de junho de 2022
Resposta da SnowShock
Thanks for your feedback Daniel, it means a lot.
We ordered a pavement sign from…
We ordered a pavement sign from snowshock, easy to order online and delivered the next day.
Sign is exactly as described and just what we needed
31 de maio de 2022
Resposta da SnowShock
Glad you like it.
Excellent service, excellent syrups
Excellent service, quick and efficient delivery and high level syrups. Would definitely recommend and am currently buying and will continue to buy and recommend others to buy as kids and adults love the taste.
Thanks
23 de maio de 2022
Resposta da SnowShock
Thanks Ali, I've shared this with the team and they are delighted, cheers.
Great product will be getting more in…
Great product will be getting more in the future.
17 de maio de 2022
Resposta da SnowShock
Thanks, see you soon.
Excellent company
Excellent company to deal with. Website easy to use, has everything you could need. Really quick delivery too!
9 de maio de 2022
Resposta da SnowShock
Thanks Ellis, it's great to hear your feedback, we hope you have a lovely day.
Slow snow
This product took too long to be delivered and i was invoiced for the goods before they were received
23 de abril de 2022
Resposta da SnowShock
Hi Martyn, sorry your delivery took longer than usual, our external couriers are generally very good but not this time! Hope it didn't cause you too much inconvenience.
very quick and efficient service.
15 de abril de 2022
Resposta da SnowShock
Thanks Shahid, we hope you have a lovely day.
Always quick and efficient service.
5 de abril de 2022
Resposta da SnowShock
Great to hear, thank you. Have a lovely day.
Very fast delivery
Very fast delivery
Excellent products spoke to a lady o the phone couldn’t be more helpful
Would definitely recommend this company
29 de março de 2022
Resposta da SnowShock
Pam, we are so glad you are happy with your experience, have a great day.
Excellent service and delivery
28 de março de 2022
Resposta da SnowShock
Thanks for taking the time leave your review :-)
One of the free stock was missing
One of the free stock was missing. When I asked the driver he said the company always do this kind of mistakes.
23 de março de 2022
Resposta da SnowShock
Hi Kandeepan,
Thank you for taking time to leave us a review. The drivers do not work for Snowshock, they work for a courier company so they would not know what goods are in boxes or wrapped on a pallet. If there is anything missing from your order please contact us and let us know, we will clear up and resolve any issues you may have. We hope you're happy with your purchase.
Kind Regards
Snowshock
Ring to ensure delivery was next day
Ring to ensure delivery was next day. 3 days later still hadn't arrived.
We needed this for a charity event and it cost us lots of money in lost sales.
Order well in advance
23 de março de 2022
Resposta da SnowShock
Hi Marc,
Apologies for the delay with your delivery. Upon looking into this it seems the third party courier was unable to gain access due to a road closure. Once an order is dispatched it is out of our hands and with the courier, it is very rare an order doesn't make it next day however our sales team are more than happy to investiagte and assist in any delays by contacting them on 0330 053 6132.
Kind Regards
Snowshock.
Resposta da SnowShock
Thanks Vinit, glad you like it!
I purchased my first slushie machine…
I purchased my first slushie machine for my business! The website was easy to navigate and any questions I had were answered right there on site. The delivery was quick, definitely a two person job for unpacking!
11 de março de 2022
Resposta da SnowShock
Thank you Sarah, it means a lot :-)
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