Med Vänlig Hälsning Went above and beyond to get my shipment through. When the first shipment got held up at customs, it was returned to Snusme and he had a new shipment sent which was delivered short... Ver mais
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Leia as opiniões dos outros
Speedy responses from Snusme staff, very courteous and as always great product. One issue I had is with Fedex which I have resolved with them.
It has worked 1 time since .io transition. 10 times before the domain transition. Shipping to Latvia seems just fine too. The recent snus order is way too strong while the tin says its only 8mg/g more... Ver mais
A empresa respondeu
They have genuinely been amazing ! Many successful orders, Sales, prices, product range, quality, the whole experience has been top notch. Enjoyed thoroughly. Its unfortunate the site has been shu... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre SnusMe.io
Escrito pela empresa
SnusMe.io is the current global SnusMe store, operated by Setas Group AB in Lidköping, Sweden. We specialise in tobacco-free nicotine pouches for adult customers and offer more than 600 products across a wide range of brands, strengths, flavours, and formats.
Customers can browse by brand, flavour, strength, and pouch type, with international shipping available to eligible countries. Orders are normally dispatched within 24 hours using express carriers such as FedEx and UPS, although delivery times may vary depending on destination, customs processing, and local regulations.
SnusMe.io replaces our previous snusme.com store as our international platform. We are currently merging the old snusme.com Trustpilot profile into this new SnusMe.io profile so that customers can find the correct and up-to-date place to review us.
For support, order questions, or tracking help, contact us at support@snusme.io.
SnusMe.io is intended only for adults of legal nicotine age.
Informações de contacto
Box 612, 53116, Lidkoping, Suécia
- info@snusme.io
- snusme.io
4,6
Excelente
4 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Site disappeared
I ordered on the website 4 days ago with no follow up on the order status, the website is down,emails sent to info and support emails got me a email failure response because the snusme domain couldn't be found.
13 de maio de 2026
Opinião espontânea
Resposta da SnusMe.io
Hi,
We're sorry about this, it must have been really unsettling to place an order and then not be able to reach us at all. We recently migrated to a new domain, snusme.io, which caused an unexpected disruption to our website and email systems, including bounced emails. Your order is safe and our team is back on track. Please reach out to us at support@snusme.io and we'll get you updated right away.
Best regards,
SnusMe Team
Resposta da SnusMe.io
Hi,
Thanks for the great feedback! Fast delivery and a wide selection are things we work hard to get right, so it's great to hear it's hitting the mark. Hope to see you back soon!
Cheers,
SnusMe Team
I have orderd and paid for it havent…
I have orderd and paid for it havent recevid the tracking number. The page snusme dont work and emails dont work either.
Update
I have recevid the tracking number. The new site and email work. I hope i will get the package snusme.io. i have recevid the package order 11.5.2026 delivered to slovenia 19.5.2026
13 de maio de 2026
Opinião espontânea
Resposta da SnusMe.io
Hi,
We're sorry for the confusion and the lack of communication. We migrated to a new domain recently, which temporarily took down our website and email systems, so order confirmations and tracking emails may not have come through. Your order is in the system and we'll get your tracking details sorted. Please contact us at support@snusme.io and we'll help you out.
Cheers,
SnusMe Team
The only site with the best prices…
The only site with the best prices every time, shipping is really quick and efficient. 10/10
12 de maio de 2026
Resposta da SnusMe.io
Hi,
Best prices and quick shipping, every time. That's exactly what we're going for! Thanks for the 10/10 and for sticking with us.
Cheers,
SnusMe Team
They double charged me $100
They double charged me $100 and even though I sent an email to their support that same day. They refused to assist with anything at all and the. Stopped replying to my email. This is an absolute scam of a company and your money is better off literally anywhere else.
9 de maio de 2026
Opinião espontânea
Resposta da SnusMe.io
Hi,
Being double charged and then not hearing back from support is genuinely frustrating, and we're sorry this happened. That's not the experience we want anyone to have. Please give us another chance to make it right at support@snusme.com and we'll do our best to get this resolved.
Kind regards,
SnusMe Team
Quick and easy
Easy to order, fast delivery, even o/s and generous gift. Thank you
11 de maio de 2026
Resposta da SnusMe.io
Hi,
Really glad the order went smoothly and that the little extra was a nice touch! Thanks for the kind words and for ordering from overseas.
All the best,
SnusMe Team
Resposta da SnusMe.io
Hi,
Quick delivery and quality products, just as it should be! Thanks for taking the time to leave a review.
All the best,
SnusMe Team
Great product and fast shipping.
Had used smokeless tobacco products for over 50 years. Recently switched to ZYN pouches and am extremely happy that I did. This company has flavors that are not sold in the USA . Shipping was very fast and product arrived in perfect condition.
7 de maio de 2026
Resposta da SnusMe.io
Hi,
50 years is a long time, and it's great to hear the switch has been a positive one! Glad we could offer some flavors you can't find stateside, and that everything arrived quickly and in good shape. Thanks for the lovely review.
Best regards,
SnusMe Team
US Buyers Beware - good follow up from Snusme
I ordered product that was offered for sale. It was held in Memphis at fed ex for clearance and then FDA inspection. FDA sent a letter listing products that weren’t approved. Today nearly 3 months later and over $100 I was advised it was seized. When I wrote to Snusme throughout the process they assured me they sent everything they needed to customs and to contact Fed Ex. Basically the message was you’re out of luck. Beware that you risk losing the shipment you paid for.
Update 5/8- Snusme reached out and took care of the matter. Good follow up and customer service.
6 de maio de 2026
Opinião espontânea
Resposta da SnusMe.io
Hi,
FDA seizures are a genuinely difficult situation and we're sorry for the stress and uncertainty throughout that process. We're glad we were able to reach out and make things right, and we appreciate you updating your review. Thanks for giving us the chance to follow up.
Kind regards,
SnusMe Team
Great product selection and everything…
Great product selection and everything arrived as advertised. I took advantage of the three offers for $.99 that were offered at checkout. Had a small delay with customs in Memphis, but that was not the sellers fault. Everything cleared and I received all of my order. Thanks!
7 de maio de 2026
Resposta da SnusMe.io
Hi,
Glad everything arrived as expected and that the checkout deals caught your eye! Customs holdups in Memphis are always a bit of a lottery, but happy it all cleared through without any real trouble. Thanks for the understanding and for leaving a review.
Kind regards,
SnusMe Team
Less than 1 week from order to door
Less than 1 week from order to door. Will definitely be buying from you guys again. Thank you
6 de maio de 2026
Resposta da SnusMe.io
Hi,
Under a week to your door and a return customer in the making, love to hear it! Thanks for the kind words and see you on the next order.
All the best,
SnusMe Team
Best product I have ever tried🔥🔥
6 de maio de 2026
Resposta da SnusMe.io
Hi,
That's high praise, thank you! Hope you enjoy every last one.
Cheers,
SnusMe Team
Incredible Product. Great Service.
I don’t know what’s different about these, but I can go up to 15mgs and it doesn’t burn like American brands at 6 or 9 mgs. It’s just cleaner. And the flavors are fantastic! The company itself shipped them in a timely manner. Only problem I had was American customs are over zealous in their duties
5 de maio de 2026
Resposta da SnusMe.io
Hi,
Really glad the products are hitting differently for you and that the flavors are a hit! Unfortunately customs can be unpredictable, but we're happy the order made it through in good time. Thanks for the detailed review!
Best,
SnusMe Team
Delivery service was terrible(5 days…
Delivery service was terrible(5 days late,no updates and had to keep contacting them) and package was severely damaged(box ripped open,held by tape and product exposed).
4 de maio de 2026
Resposta da SnusMe.io
Hi,
We're really sorry about this. A late delivery with no updates is frustrating enough, and receiving a damaged package on top of that is simply not acceptable. Please get in touch with our support team at support@snusme.com and they'll take care of you from there.
Kind regards,
SnusMe Team
Always Reliable and Trusted
Another successful shipment! Best prices, selection, and great customer service!
4 de maio de 2026
Resposta da SnusMe.io
Hi,
Another order, another happy delivery, that's the goal! Thanks for the kind words about the prices, selection, and service. See you for the next one!
Best regards,
SnusMe Team
Awesome selection and great products!
21 de abril de 2026
Resposta da SnusMe.io
Hi,
Really happy the selection hit the spot! Thanks for taking the time to leave a review.
All the best,
SnusMe Team
Delivery service top!
4 de maio de 2026
Resposta da SnusMe.io
Hi,
That's what we like to see! Thanks for the kind words.
Cheers,
SnusMe Team
Resposta da SnusMe.io
Hi,
Glad to hear it! Thanks for the review.
Best,
SnusMe Team
Great company to order from
Great company to order from. Have ordered several times from them. Highly recommend.
1 de maio de 2026
Resposta da SnusMe.io
Hi,
Coming back multiple times means a lot to us, thank you! And thanks for spreading the word.
Best regards,
SnusMe Team
Decent price and quick delivery despite…
Decent price and quick delivery despite my country's hostile relationship with the rest of the world.
30 de abril de 2026
Resposta da SnusMe.io
Hi,
We do our best to get orders through regardless of what's going on at the borders! Glad the price and speed hit the mark, and thanks for the review.
Cheers,
SnusMe Team
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