sodastream.ca Opiniões 

The minute I had a technical issue with my soda stream Art. Sodastream sent me a new into within days. Excellent customer service.

Je suis abonnée et à la suite de ma dernière commande une bonbonne reçue était défectueuse, après appel chez sodastream, j’ai renvoyé la bouteille et en ai reçue une autre en remplacement
Les explications étaient très claires et tout a été résolu très rapidement.
Super service, merci

I was very impressed to receive a phone call when there was going to be a delay in my shipment due to an out of stock item...the representative was very polite and friendly and gave me all of the information and options that were needed to complete my order...its very nice to actually have a phone call with a real person than just a generic email or automated phone call..

Great ordering and cylinder return system. Sodestream can change your life....water, lemon bubbles. That's all you need.

It was an excellent experience during my years of living in Canada. After using the machine for more than one year, I experienced a problem and called for help. I truly appreciated their prompt response, professional attitude, and friendly service throughout the whole process. They made me feel valued as a customer.

Was charged shipping on an online order that I should not have been. Contacted sodastream and issue was resolved quickly and easily!

Received very good service. My soda stream machine gave up so I bought a new one not realizing it was the pink cylinders and not the blue ones I was using. After advice given, we took the cylinders to Canadian Tire and they just swapped blue for pink. Sodastream was very helpful though, kept in touch with me throughout. Very happy with them.

Good product and environmentally friendly. I had an issue with my shipping address and they resolved it for me in no time.

I have a soda stream sitting on my counter looking brand new. It is an older model. It wasn’t over used and it just stopped working. It pumps carbonation into the water but it doesn’t carbonate. Even when I buy a brand new CO2 container. It’s a faulty/poor product. I contacted soda stream and they offered me 50% off a new one which is still $70. It doesn’t feel right that I have to pay for another one, when my overall experience of the product has been poor, and I paid full price for the original faulty one.

I love the fact that I can order my soda stream and have it delivered right to the house. They provide the return label. Recently I was charged for non returned canisters. I contacted customer support and they made it right by refunding me as I did return them in the proper time frame. Thanks Soda Stream!

I've seen reviews about how a streamer did not situate itself well in their lives, because in their region of sweden or germany, they could not find that canister for sale, which they ordered with the machine from this company; so they left a single star review! I am shocked! I, personally, had such a pleasant experience; I emailed them for help on an order which I took the time to ask them about; and I even saved twenty dollars or so; all in two day's time, from the first misorder to shipping via a proper curior in less than two days! I would bet on it that if these people simply inquired, they would have been also pleasantly treated.

There was a problem with the SodaStream that I ordered. Excellent customer service and willingness to address the problem, but also provide me with the perfect solution to compliment my need. Really happy with the SodaStream Terra with the Fizz&Go bottles. Happy with everything 😊

I had a leaking container on my shipment, let Sodastream know about it and it was handled in a very courteous and professional manner! Will keep doing business with them ! Customer service is excellent!

Excellent service! Ny Aina a été courtoise, et m’aidé avec ma commande! Merci! 🙂

It is improved at lot.

No one perfect however

Delay in answering my chat was my only beef

Excellent service, courtois et à l'affut des besoins. Bien que j'ai vécu des accrochages pour la livraison, toute l'équipe, particulièrement Felana, a été disponible et attentionnée.

I had an issue with the tanks I received and SodaStream was very quick to respond and address the issue at no cost to me. I would very much recommend their service and very much appreciate their customer service.

We were skeptic all at first but we are pleased we gave this service a try. Product arrived quickly for ground service. One syrup bottle leaked and was replaced no charge with no hassle.

The after sale service was wonderful and easy and fast. I really recommand this company.

Step by step help. Came up answers every time we hit a roadblock.