Fantastic customer service! I had sent an email a few months back enquiring about the orange mango zero sugar that had disappeared from shelves. They assured me it would be back in stock in the future... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Customers service is amazing. I just contacted them to let them know about a possible problem with a new product. Was not expecting to get free replacements, which was them going above and beyond in m... Ver mais
I bought a machine on Amazon and I tough it wasn't working. I bought directly on the Sodastream Web site. The morning after I realized that I did not insert the gaz botte the right way. I asked for a... Ver mais
What an organised company. I ordered my replacement cylinders from Amazon which was a mistake because I had ordered the wrong size and they couldn't be returned. I called SodaStream and they immediate... Ver mais
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Excellent customer service and follow…
Excellent customer service and follow through
Great products
Great products, Customer support are cordial and professionnal. Fast responce to request and follow up.
Very impressive service.
Fast, polite, efficient service ! Very impressive.
Its a very good system I like the fact…
Its a very good system I like the fact you can get sugar free syrups and a wide variety of flavors i would recommend it to any pop or soda enthusiast
I found the support exceptional
I found the support exceptional. Support responded quickly, setup a call with me within 1-2 days. The agent understood my problem and offered a perfect replacement solution without any friction.
This is wonderful support.
Sodastream Experience
I joined Sodastream awhile back and I must admit I had some apprehension at the beginning. I didn't know what to expect from this company. I have been using Sodastream for some time now and I have to say I am extremely satisfied. The customer service has been awesome. I was dealing with a customer service representative by the name of Aina Koloina RANDRIANJAFIARISON, who was a total professional. I am extremely satisfied on how quickly she responded to my needs. It could be a repair, a replacement. It doesn't matter because she resolved my problem immediately.
As far as the product and accessories are concerned, they are top notch. The sodastream delivers the perfect stream for your Fizz. I just recently purchsed their liquids and drops and I must say I am very inpressed with the flavours and I can't believe how affordable they are.
I would gladly recommend this business to my friends and anybody else looking for a great way to make your own drinks.
I reached out to Customer Service…
I reached out to Customer Service regarding damages with my order, in which some items were received broken. In no time I received an email back to compensate the damaged items. I am very pleased with their professional services, quick response and kind gestures. Thank you SodaStream!!
Very thoughtful staff
Very thoughtful staff, and what can one say otherwise? Cannot live without those bubbles! Thks Sodastream!
Customers service is amazing
Customers service is amazing. I just contacted them to let them know about a possible problem with a new product. Was not expecting to get free replacements, which was them going above and beyond in my opinion. I love my soda stream
Easyjet refund
I bought a machine on Amazon and I tough it wasn't working. I bought directly on the Sodastream Web site. The morning after I realized that I did not insert the gaz botte the right way. I asked for a refund and the person treated my request immediatly.
Customer service is great
Customer service is great. Responsive and helpful. Overall good experience with SodaStream.
Michel was very helpful and the service…
Michel was very helpful and the service was very quick
Excellent customer service experience
Excellent customer service experience. My request was processed quickly, exceeding my expectations. I highly recommend SodaStream.
Fantastic customer service
Fantastic customer service! I had sent an email a few months back enquiring about the orange mango zero sugar that had disappeared from shelves. They assured me it would be back in stock in the future. Last week I received an email letting me know that it was now available and offered 15% off. Loina, the customer service rep made this a seamless experience. Thank you Loina!
Great product, experience and customer service
Great product, experience and fantastic customer service. Thanks Mika!
A quick solution to my problem
A quick solution to my problem . I wish all companies were as responsive as sodastream
The whole team was friendly and…
The whole team was friendly and helpful. They resolved my issue quickly, and I really appreciate the great service!
Excellent customer support and as…
Excellent customer support and as always an excellent product !, thank you SodaStream
I had mistakenly ordered Ginger Ale…
I had mistakenly ordered Ginger Ale instead of Diet Ginger Ale for my wife (on Labour Day so no support was available). I sent in an email and the next morning I got a quick response. Michel was outstanding to deal with. She immediately understood my mistake and concern and put me at ease. She explained she could retrieve my order even though it had started through the shipping process, credit my credit card, then provide an order with the right Diet Ginger Ale. All in all a very pleasant experience!
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.








