sodastream.ca Opiniões 

136
•
TrustScore: 5 em 5

4,8

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Fantastic customer service! I had sent an email a few months back enquiring about the orange mango zero sugar that had disappeared from shelves. They assured me it would be back in stock in the future... Ver mais

Classificada 5 em 5 estrelas

Customers service is amazing. I just contacted them to let them know about a possible problem with a new product. Was not expecting to get free replacements, which was them going above and beyond in m... Ver mais

Classificada 5 em 5 estrelas

I bought a machine on Amazon and I tough it wasn't working. I bought directly on the Sodastream Web site. The morning after I realized that I did not insert the gaz botte the right way. I asked for a... Ver mais

Classificada 5 em 5 estrelas

What an organised company. I ordered my replacement cylinders from Amazon which was a mistake because I had ordered the wrong size and they couldn't be returned. I called SodaStream and they immediate... Ver mais

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4,8

Excelente

TrustScore: 5 em 5

136 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

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4,8

Todas as opiniões

(136)

133 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Great products

Great products, Customer support are cordial and professionnal. Fast responce to request and follow up.

12 de outubro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

I found the support exceptional

I found the support exceptional. Support responded quickly, setup a call with me within 1-2 days. The agent understood my problem and offered a perfect replacement solution without any friction.

This is wonderful support.

8 de outubro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Sodastream Experience

I joined Sodastream awhile back and I must admit I had some apprehension at the beginning. I didn't know what to expect from this company. I have been using Sodastream for some time now and I have to say I am extremely satisfied. The customer service has been awesome. I was dealing with a customer service representative by the name of Aina Koloina RANDRIANJAFIARISON, who was a total professional. I am extremely satisfied on how quickly she responded to my needs. It could be a repair, a replacement. It doesn't matter because she resolved my problem immediately.
As far as the product and accessories are concerned, they are top notch. The sodastream delivers the perfect stream for your Fizz. I just recently purchsed their liquids and drops and I must say I am very inpressed with the flavours and I can't believe how affordable they are.
I would gladly recommend this business to my friends and anybody else looking for a great way to make your own drinks.

8 de outubro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

I reached out to Customer Service…

I reached out to Customer Service regarding damages with my order, in which some items were received broken. In no time I received an email back to compensate the damaged items. I am very pleased with their professional services, quick response and kind gestures. Thank you SodaStream!!

6 de outubro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Customers service is amazing

Customers service is amazing. I just contacted them to let them know about a possible problem with a new product. Was not expecting to get free replacements, which was them going above and beyond in my opinion. I love my soda stream

29 de setembro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Easyjet refund

I bought a machine on Amazon and I tough it wasn't working. I bought directly on the Sodastream Web site. The morning after I realized that I did not insert the gaz botte the right way. I asked for a refund and the person treated my request immediatly.

29 de setembro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Fantastic customer service

Fantastic customer service! I had sent an email a few months back enquiring about the orange mango zero sugar that had disappeared from shelves. They assured me it would be back in stock in the future. Last week I received an email letting me know that it was now available and offered 15% off. Loina, the customer service rep made this a seamless experience. Thank you Loina!

18 de setembro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

I had mistakenly ordered Ginger Ale…

I had mistakenly ordered Ginger Ale instead of Diet Ginger Ale for my wife (on Labour Day so no support was available). I sent in an email and the next morning I got a quick response. Michel was outstanding to deal with. She immediately understood my mistake and concern and put me at ease. She explained she could retrieve my order even though it had started through the shipping process, credit my credit card, then provide an order with the right Diet Ginger Ale. All in all a very pleasant experience!

7 de setembro de 2026
Opinião espontânea

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