Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

The whole process from first contact and booking was quick and efficient. I couldn't get me sofa into my new flat and so I contacted Sofa Access. The three guys that arrived to complete the work were... Ver mais

Classificada 5 em 5 estrelas

I had actual nightmares as the delivery company could not get my beautiful HUGE Italian sofa into my flat The guys from Sofa Access worked wonders 🙏 No dramas no problems I’m over the moon Ne... Ver mais

Classificada 5 em 5 estrelas

Can-do attitude with a smile. They made a stressful experience a lot less stressful - real professionals who take pride in their work. The whole process could not have gone smoother from... Ver mais

Classificada 5 em 5 estrelas

Exceptional Service – Highly Recommended! We recently bought brand-new sofas, knowing they wouldn’t fit up the stairs in our new townhouse. That’s why we sought out a specialist, and we’re so g... Ver mais

Informações sobre a empresa

  1. Loja de móveis

Informação fornecida por diversas fontes externas

Sofa Access is a family run business, offering a specialised furniture dismantling service to clients that are faced with the very common problem of restricted access. We have been offering this service for over 40 years now and during this time, have conquered thousands of very challenging scenarios that has built us a large client base of customers and retailers nationwide. Founded in 1972, our business began with domestic and commercial upholstery, re-branding in 2001 as Furni-Tech and since merging with Vale Upholstery to bring you Sofa Access. Our sister company, Furni-Tech, specialises in domestic and commercial upholstery,leather repairs, furniture repairs and refurbishment. They have built an impressive reputation from consistent quality of workmanship, making them one of the leading furniture repair specialists in the South East. Recognising a gap in the market for those struggling to fit their new furniture into their home, we provide a professional service that helps you avoid the hefty cancellation charges you are faced with by retailers. All of our work is carried out to the highest of standards by our vastly experienced team of time served upholsterers. If your sofa is too big to get into your home, your bed or headboard will not fit up the stairs, then simply call us at Sofa Access and we will be more than happy to help.


Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

88 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Exceptional Service

Exceptional Service – Highly Recommended!

We recently bought brand-new sofas, knowing they wouldn’t fit up the stairs in our new townhouse. That’s why we sought out a specialist, and we’re so glad we found Lewis and his team!

From the start, Lewis reassured us that the job could be done, which really put our minds at ease. On the day, they expertly dismantled all three sofas, got them upstairs, and reassembled them so perfectly you’d never know they had been taken apart!

The team was professional, skilled, and very reasonably priced. If you’re in a similar situation, look no further—these guys are amazing! ⭐⭐⭐⭐⭐

24 de março de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Amazing work

Lewis and team did an amazing working in getting our sofa through a narrow corridor into the living room.They knew exactly what they were doing and was able to dismantle and move the middle piece of an L shaped recliner 5 seat sofa without any issues. Movers couldn't move this piece and they left it in the entrance way . But we managed to get Lewis s contact through Furniture Village as they recommended us and we are really glad that we could get Lewis s help.

13 de março de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Great

Great, professional and friendly team.
Took great care of my sofa.

12 de março de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent service

Excellent service. Had a snuggle seat with a broken leg and frame. Lewis and team communicated well before the appointment and arrived on time. They got to work immediately , were highly professional and resolved the issue within a really short space of time. I couldn’t be happier with the work done. To think that I thought the seat would have to be replaced - I’m so glad I looked into a repair job. They made it look easy!!
They worked within the price quoted so no nasty surprises which is always appreciated .
Would highly recommend and have already booked them to come back and look at something else for me

12 de março de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Sofa access: great to deal with, highly effective, and great customer service

Sofa access is super professional, efficient, and incredibly meticulous. They took apart and redid the sofa to fit in my apartment and the work was impeccable -- you'd have no idea it was cut up. Highly highly recommend this company and especially Louis and Shane who were diligent, friendly, and total experts. If I could give more than 5 stars, I would.

4 de março de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Don't hesitate! Sofa access are amazing!

We recently moved from Hutton to Chelmsford and our much beloved big comfy couch didn't have a snowballs chance in hell of getting into the tight turn of our new lounge. Between ourselves and the movers we tried absolutely everything but there was no chance! It ruined our move and we were looking reluctantly at a new sofa whilst our favourite was just stuck in the conservatory. Complaining about it at work a colleague mentioned to me that his daughter had used sofa access with great success. I never imagined in my wildest dreams it could be done. Long story short the guys from sofa access gave us a very good price quoted from a few pics of the sofa and kaboom! A week later they were able to squeeze us in and they are maestros and amazing craftsman. My wife who works from home said the was some cutting and banging going on for a little while and hey presto it was in my lounge a couple hours later! It's made what was fast becoming a really difficult and frustrating move so much better. Love my sofa and we now feel back at home and settled. I couldn't tell you for love or money how they did it but I cannot find a stitch out of place and structurally it's exactly the same as it ever was. Extremely happy customer and I would have NO hesitation in absolutely recommending these guys if you happen to have the same problem we did. Saved us thousands not having to buy a new couch and I've got my old faithful couch where it should be! 🙌 ..... Not planning on moving again for a very long time but if the need arises these guys will be my first phone call!

17 de fevereiro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Great service from start to finish

Great service from start to finish
Was kept informed on the day of arrival time which was really helpful.
Fantastic job once here, very professional and thorough.
Would highly recommend

18 de fevereiro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Sofa wizards!!!!

Lewis and his team did an excellent job. We purchased a sofa bed, but unfortunately, it couldn't fit through our very narrow hallway. My husband and I were desperate to resolve this situation, especially since the sofa was non-refundable, which led to many sleepless nights.

After some research, I found Sofa Access online. Given the challenging nature of the job, Lewis reassured me multiple times about the feasibility of the task and was able to arrange a booking at short notice.

They expertly dismantled the sofa by cutting it into pieces and reassembled it back to its original form in less than an hour. Additionally, they managed to repair damage caused by the delivery company!

I couldn't be more grateful to this team since I had no other sofas that I wanted. I highly recommend their services!

26 de fevereiro de 2025
Opinião espontânea
Classificada 4 em 5 estrelas

I recently used Sofa Access…

I recently used Sofa Access (sofaaccess.co.uk) and was impressed with their service. The team arrived on time and assessed my situation, professionally dismantling and reassembling my sofa to fit into my property without any hint of it being taken apart. Communication about arrival time was clear, and they left no mess behind. This family-run business truly places customers at the center of their work. I would happily recommend their skilled and efficient services to others. Overall, an excellent experience! 4 stars.

10 de novembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Very Professional Company

How nice to find a company that is so professional and nothing is too much trouble. They arrived on time assessed the problem and decided they needed to take arms off our new Sofa to get it into our property.
The Sofa was put back together and you wouldn't know it had been dismantled. All done quickly and efficiently would highly recommenf.

3 de setembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Fantastic company and service

I brought a corner sofa and could not get half of it in, I completely stressed out about it. A friend recommended Lewis. I'm so glad they did. Lewis and his colleague dismantled my sofa that was completely stiched in, and put it all back together again like it hadn't been touched, and no mess left behind.
Very professional, good communication with arrival time and polite guys. Would totally recommend this company to get the job done 😀

5 de setembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Absolutely amazing service

Absolutely amazing service. I moved into a new property and my sofa and bed could not fit. I was stressed until I found this company. Long story short they managed to get both items in my house. I am a very satisfied grateful customer. The customer service was also first class which was a bonus thanks Lewis and team.

16 de julho de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Absolutely top notch service

Absolutely top notch service from start to finish. Speaking with Dave who did the sofa splitting with Peter I found that they are a family firm of upholsterers and they were all very professional, immensely helpful and genuinely friendly. They did a first class job, quickly and very efficiently. It’s a very skilled and physically demanding job and they were more than up to the task. Absolutely recommended
Thanks very much, gentlemen
Phil

16 de agosto de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

A brilliant company

Lewis and his dad were absolutely great. I’ve never been able to have a 3 seater sofa before due to narrow access but they promised me they’d get it in somehow and they did! The furniture company mixed up the order and Lewis took photos and sorted it out even though it wasn’t his mistake but a sales mistake! They were polite and kept me informed about the delivery date from the outset. Would highly recommend this company.

28 de junho de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Highly recommended

Lewis & Dave (son & dad) were hugely professional, very polite, very friendly, & were very careful with our home & new furniture. They knew their stuff, highly professional, worked speedily, with care & attention to detail. I honestly cannot recommend this company highly enough. A true family business, putting their customers at the centre of their business. Would definitely employ them again, truly impressed!

27 de junho de 2024
Opinião espontânea

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais