The incorrect sofa was delivered and when I contacted them the blocked my number and blocked me on Facebook, When I contact them in another number, the number was blocked to, Shocking that compani... Ver mais
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Leia as opiniões dos outros
Massively letting theirselves down by clearly not sending out samples that have been ordered. Mine never came and initially I had a quick response saying they would send more….. these still didn’t com... Ver mais
Helpfulness on messenger was excellent, downloaded shop app and all info was current, also received a text well in advance to let me know when it would be arriving and what timescale. Very impressed... Ver mais
Communication was great, he was on time and was very helpful. He even helped us remove our old couch. Very great guy, 100% Their sofa is beautiful, great quality, just like in the picture if not bett... Ver mais
3,1
Aceitável
48 opiniões
Sem histórico recente de solicitação de opiniões
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10/10 can't fault them
23 de fevereiro de 2023
Opinião espontânea
Helped me personalise my sofa and it's…
Helped me personalise my sofa and it's amazing, just the way I wanted it. 5🌟🌟🌟🌟🌟
1 de abril de 2023
Still no contact from sofaya in regards…
Still no contact from sofaya in regards to my dogs. They have ignored all my emails and messages and now I will be taking it further. This has been going on for weeks and weeks now and the company feel it’s ok to ignore and not respond. Absolutely shocking customer service.
21 de fevereiro de 2023
Opinião espontânea
Really happy with my sofa
Really happy with my sofa, delivered on time and have been great throughout.
19 de dezembro de 2022
Opinião espontânea
Ordered samples which I never received
Ordered samples which I never received. I emailed them no response. So will not be purchasing from them if they can’t even respond to a simple email.
1 de janeiro de 2023
Great quality but could improve on communication.
Initially there was a missing item. The only improvement I'd recommend, would be to have a contact number as I'd emailed for 3 days and had not received a response. Turns out sofaya were true to their word and sent the missing item the following day and it was the courier who didn't deliver on time but improvement on communication would be beneficial as we would not have sent so many emails or questioned the legitimacy of the company had we have known. Quality of sofas are great and the delivery driver was very helpful, friendly and apologetic when realised there was a missing item.
16 de março de 2023
Recommended
Recommended, delivery lads went above and beyond. Superb service
3 de março de 2023
Opinião espontânea
From start to finish amazing service
7 de fevereiro de 2023
Opinião espontânea
Lovely service from Sofaya
Lovely service from Sofaya. Very helpful team.
19 de janeiro de 2023
Opinião espontânea
Good quality
Really loving the look of our new sofas. The quality is really good and I can tell they will last. The customer service was great. Would definitely recommend to others
22 de janeiro de 2023
Opinião espontânea
Resposta da interior
Thank you Sabah for sharing and your kind words :)
Quick and simple delivery
Quick and simple delivery, highly recommend
15 de janeiro de 2023
Opinião espontânea
Great quality sofa at a great price
15 de janeiro de 2023
Opinião espontânea
Great customer service and even better…
Great customer service and even better quality sofas
14 de dezembro de 2022
Opinião espontânea
fast service + excellent quality!!
Really fast service + also made my custom order exactly to size!!! Highly recommend xx
30 de dezembro de 2022
Opinião espontânea
Excellent service
Ordered on the monday , delivered on the thursday , good quality , comfy ,excellent value for money
Would def order from here again
18 de agosto de 2022
Opinião espontânea
My mums happy
My mums happy, I'm happy, jobs a goodun. 5* all the way.
16 de julho de 2022
Opinião espontânea
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