Sofology - Brent Cross Opiniões 

2816
TrustScore: 4.5 em 5

4,7

Unit A, Brent Cross Retail Park, Tiling Road, NW2 1LS London, GB


Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

The store was well set out and inviting, the staff were friendly and helpful and gave us space and time to consider our choice. Special thanks to Raza at the shop in Brent Cross who was superb and gav... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Great experience and great customer service. We visited three times and each time we had the best welcome from Jimmy. On our third visit Ahmed guided us with all necessary advice. Jimmy’s knowledge wa... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Lovely lady helped me by Offering lots of options with prices when I told her what I was looking for. Helped me set up account to view everything online. Offered me a hot or cold drink. Talked me... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

​We received outstanding customer service from the team at Sofology Brent Cross. From the moment we entered, we were greeted promptly and looked after by the friendly staff. Their guidance was invalua... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Loja de sofás
  2. Acessórios para móveis
  3. Loja de móveis
  4. Loja de artigos domésticos
  5. Loja de mobília para sala de estar
  6. Loja de estofos

Escrito pela empresa

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Informações de contacto

  • Unit A, Brent Cross Retail Park, Tiling Road, NW2 1LS, London, Reino Unido

4,7

Excelente

TrustScore: 4.5 em 5

3 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,7

Todas as opiniões

(2816)

18 835 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

The service was professional and…

The service was professional and friendly. We were given clear information on a range of questions and time to consider options.
We ended up buying on the spot!

17 de fevereiro de 2026
logótipo da Sofology - Brent Cross

Resposta da Sofology - Brent Cross

Thank you Mr Burton

Classificada 5 em 5 estrelas

Great service

Helpful service and accommodation

15 de fevereiro de 2026
logótipo da Sofology - Brent Cross

Resposta da Sofology - Brent Cross

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

Classificada 5 em 5 estrelas

All good

All good. Friendly and helpful staff with no heavy sale. Allowed to browse freely.

31 de janeiro de 2026
logótipo da Sofology - Brent Cross

Resposta da Sofology - Brent Cross

Thank you for awarding us 5 stars :-)

Classificada 5 em 5 estrelas

Review of buying experience

The staff at Brent Cross took tine to help us match the sofa fabric and colour with the paint and carpet sample we had, and helped us choose the correct sofas to suit our room. At no time did we feel under pressure to buy, and there was no hard sell from the staff.

8 de fevereiro de 2026
logótipo da Sofology - Brent Cross

Resposta da Sofology - Brent Cross

Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊

Classificada 5 em 5 estrelas

The 2 managers

The 2 managers, Halel and Saj, helped us all the way

5 de fevereiro de 2026
logótipo da Sofology - Brent Cross

Resposta da Sofology - Brent Cross

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Classificada 5 em 5 estrelas

Mariana was excellent in assisting us…

Mariana was excellent in assisting us help choose the entire package for our sofa

6 de fevereiro de 2026
logótipo da Sofology - Brent Cross

Resposta da Sofology - Brent Cross

Thank you so much for taking the time to share your experience and for leaving such a positive review about the excellent customer service you received during your visit to Sofology. We’re thrilled to hear that our team provided you with the level of service you deserve, and your feedback truly means a lot to us. Knowing that you had a great experience encourages us to keep delivering the best possible service to all our customers. If you have any further comments or need assistance in the future, please don’t hesitate to reach out. Your support is greatly appreciated! 😊

Classificada 5 em 5 estrelas

Great experience detailed information…

Great experience detailed information about my purchase from Mariana

3 de fevereiro de 2026
logótipo da Sofology - Brent Cross

Resposta da Sofology - Brent Cross

We are very pleased to hear that you have had a great experience while ordering with us. Thank you for taking the time to give us your feedback. 😊

Classificada 1 em 5 estrelas

Lied too when ordering the sofa

Lied too when ordering the sofa, then it takes 3 days to get a response after contacting, while the staff are friendly on the phone there hands are tied unfortunately

21 de janeiro de 2026
logótipo da Sofology - Brent Cross

Resposta da Sofology - Brent Cross

We are sorry to hear that you are unhappy Darren. Please email you details to social.media.complaints@sofology.co.uk and we will take a look into this.

Classificada 5 em 5 estrelas

Staff member was very polite and…

Staff member was very polite and friendly. Made sure that I had all the measurements correct and gave me alternatives and explained everything to me in great detail! Very welcoming experience

2 de fevereiro de 2026
logótipo da Sofology - Brent Cross

Resposta da Sofology - Brent Cross

Thank you for taking the time to leave a 5-star review!😊

Classificada 5 em 5 estrelas

Friendly knowledgeable staff and great looking sofas

I had a great experience here choosing a new sofa. The staff were friendly and I didn’t feel any pressure to buy. Raza introduced himself and then left me to browse alone which was much appreciated. Once I had settled on a sofa, Raza’s knowledge of the product was invaluable and helped me to decide on colour, size etc… in a fraction of the time it would have taken me to decide on my own. I highly recommend the Brent Cross Sofology store. Amazing Sofas and great staff. Thank you Raza!

28 de janeiro de 2026
logótipo da Sofology - Brent Cross

Resposta da Sofology - Brent Cross

Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊

Classificada 5 em 5 estrelas

Great experience at Brent Cross…

Great experience at Brent Cross Sofology. Really good selection of sofas and helpful sales people who aren’t pushy.
Jay was really friendly and helpful when it came to placing our order.
Looking forward to receiving our Sofas in due course.

1 de fevereiro de 2026
logótipo da Sofology - Brent Cross

Resposta da Sofology - Brent Cross

Thank you for sharing Mrs Rasheed

Classificada 5 em 5 estrelas

Extraordinary service

Extraordinary service with an interest in ensuring satisfaction and not just selling a sofa. Definitely recommend talking to Raza

1 de fevereiro de 2026
logótipo da Sofology - Brent Cross

Resposta da Sofology - Brent Cross

Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊

Classificada 5 em 5 estrelas

Productive visit with ordering Sofa…

It was quite pleasant and informative visit with Mariana. She explained patiently everything and answered all our questions. We placed the order at the end without feeling pressured.

1 de fevereiro de 2026
logótipo da Sofology - Brent Cross

Resposta da Sofology - Brent Cross

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Classificada 5 em 5 estrelas

Philip was very helpful and honest with…

Philip was very helpful and honest with us regarding our choice of sofas.

31 de janeiro de 2026
logótipo da Sofology - Brent Cross

Resposta da Sofology - Brent Cross

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

Classificada 5 em 5 estrelas

If it wasn’t for Raza inwoundlt haven…

If it wasn’t for Raz I wouldn’t have brought from this place he helped me choose the right sofa for my family

31 de janeiro de 2026
logótipo da Sofology - Brent Cross

Resposta da Sofology - Brent Cross

We are please that you found what you were looking for Ikran!

Classificada 5 em 5 estrelas

Philip was brilliant

Philip was brilliant, knowledgeable and a lovely person to converse with. He made us at ease and gave us amazing advice. He'll be a loss to the company but he deserves a brilliant retirement. Wish him all the best for the future. Thanks for all of your help.

31 de janeiro de 2026
logótipo da Sofology - Brent Cross

Resposta da Sofology - Brent Cross

Thank you for this amazing review!

Classificada 5 em 5 estrelas

Good evening

Good evening, I still haven't received my armchairs. Have you been away for three weeks?

26 de janeiro de 2026
logótipo da Sofology - Brent Cross

Resposta da Sofology - Brent Cross

We are pleased that you think so Hamid!

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais