We had help from Danielle and she was amazing. She went out of her way especially when we were deciding on the right colour for us. She even found some cushions in the colour scheme I had in mind s... Ver mais
Localização
Alterar localizaçãoUnit 4B Metro Centre Retail Park, NE11 9XU Gateshead, GB
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Leia as opiniões dos outros
Store was clean and we were able to browse without being hassled. Earl was incredibly helpful with helping us make our choice for our new home. Out of the huge range of great options they have at the... Ver mais
A empresa respondeu
We were allowed to browse without being hassled. Once we asked for assistance the staff member was friendly, helpful and patient. We were advised of alternative materials to suit our needs which we ap... Ver mais
A empresa respondeu
Excellent service, help and demonstration. Sales staff terrific. Had an initial visit with Hazel at Metro Centre,and on return, having chosen my favourite, Danielle was extremely helpful and we settle... Ver mais
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Informações sobre a empresa
- Loja de sofás
- Acessórios para móveis
- Loja de móveis
- Loja de artigos domésticos
- Loja de mobília para sala de estar
- Loja de estofos
Escrito pela empresa
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Informações de contacto
Unit 4B Metro Centre Retail Park, NE11 9XU, Gateshead, Reino Unido
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
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jane was very helpful and went through…
jane was very helpful and went through everything nothing was too much bother

Resposta da Sofology - Gateshead
Fab experience
Had a fab experience with Danielle, she was friendly and professional, very happy with my purchase.

Resposta da Sofology - Gateshead
Excellent service
Emma made everything so easy for me to understand I would definitely recommend

Resposta da Sofology - Gateshead
Emma was helpful without being "pushy"
Emma was helpful without being "pushy", friendly whilst maintaining a businesslike approach and informative.

Resposta da Sofology - Gateshead
Great service
Great service, Jean was fantastic with giving us the information even though she was very busy she did a great job!
Thank you Jean.

Resposta da Sofology - Gateshead
The assistant was attentive
The assistant was attentive, informative and helpful but not pushy.

Resposta da Sofology - Gateshead
Give Sofology A Chance
I had been in and out of so many sofa stores searching for a 3 & 2 seater or 2 & 2 seater sofa set, I would say in a more mid - low price range. I couldn't find a thing in other stores that I really liked and wouldn't just be settling with until I walked into Sofology. I'm going to be honest and say Sofology isn't somewhere I would usually go due to thinking it's more of a higher price range of furniture. However, I couldn't have been more wrong! A lot of the sofa sets in there were so reasonably priced and of course at a much higher quality, I found THE set for me! Emma was the lovely sales person who came over and give me some information on the set I was interested in as well as expected delivery times etc. I didn't feel pressured or hassled at all, compared to many other sofa stores I had been in that day. Emma set up an online basket so I could easily make the purchase once going home and double checking measurements.
I went home to measure the area again and then went back in store a few days later to purchase in person with Emma. I think that in itself says enough, my in store experience was so enjoyable that I wanted to return to complete the purchase instead of simply doing it online.
I'm not a person who really leaves reviews but trust me when I say, give Sofology a chance. Anyone who is like myself and looking for a sofa set at a lower price range check out The Hudson collection, ABSOLUTELY GORGEOUS!

Resposta da Sofology - Gateshead

Resposta da Sofology - Gateshead
Ordering
They were very helpful when i was ordering my sofa and talked me through everything over the phone.

Resposta da Sofology - Gateshead
Great customer service
Earl was extremely knowledgeable and answered all of my questions about the sofa and chairs I purchased. He never pressured me, even when I changed my mind about the sofa I originally planned to order, and remained patient and helpful throughout the entire process.

Resposta da Sofology - Gateshead
Great place for sofas.
Earl,the gentleman who dealt with us was friendly,informative & helped us make the right choice.
The store itself was well laid out,clean & well lit. All the staff on the shop floor were very friendly.

Resposta da Sofology - Gateshead
Very personable and friendly
Very personable and friendly, accommodating while purchasing with young children. Explained everything in detail and ensured it was understood. Jo was lovely.

Resposta da Sofology - Gateshead
Great service
Great service, staff very helpful from initial enquiry to purchase

Resposta da Sofology - Gateshead
Attentive but not overbearing customer…
Attentive but not overbearing customer service. We were given all information needed and asked for about the sofas we were interested in buying and thanks to Andy our purchase was straightforward . Grateful for Andy’s friendly approach which made our experience a really nice one.

Resposta da Sofology - Gateshead
Great advice and service
Great advice and service, very happy with our choice thanks for your assistance Earl

Resposta da Sofology - Gateshead
Emma
The girl Emma made me feel very comfortable and made things so easy
Really lovely person whom loves her job
Amazing thank you
will tell family and friends

Resposta da Sofology - Gateshead
We found Andrew McGuire was very…
We found Andrew McGuire was very helpful explained everything to us we definitely recommend Sofology .

Resposta da Sofology - Gateshead
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