We had help from Danielle and she was amazing. She went out of her way especially when we were deciding on the right colour for us. She even found some cushions in the colour scheme I had in mind s... Ver mais
Localização
Alterar localizaçãoUnit 4B Metro Centre Retail Park, NE11 9XU Gateshead, GB
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Leia as opiniões dos outros
Store was clean and we were able to browse without being hassled. Earl was incredibly helpful with helping us make our choice for our new home. Out of the huge range of great options they have at the... Ver mais
A empresa respondeu
We were allowed to browse without being hassled. Once we asked for assistance the staff member was friendly, helpful and patient. We were advised of alternative materials to suit our needs which we ap... Ver mais
A empresa respondeu
Excellent service, help and demonstration. Sales staff terrific. Had an initial visit with Hazel at Metro Centre,and on return, having chosen my favourite, Danielle was extremely helpful and we settle... Ver mais
A empresa respondeu
Informações sobre a empresa
- Loja de sofás
- Acessórios para móveis
- Loja de móveis
- Loja de artigos domésticos
- Loja de mobília para sala de estar
- Loja de estofos
Escrito pela empresa
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Informações de contacto
Unit 4B Metro Centre Retail Park, NE11 9XU, Gateshead, Reino Unido
4,9
Excelente
4 mil opiniões
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Emma was outstanding
Emma was outstanding, she really listened to what we wanted and took an interest in what we were saying. Made us a cuppa and honestly nothing was too much.
Really appreciate your time today. Highly recommend!
27 de janeiro de 2026
Resposta da Sofology - Gateshead
Thank you so much for your recommendation :-)
Excellent customer service
Excellent customer service. No pressure and all questions answered.
27 de janeiro de 2026
Resposta da Sofology - Gateshead
Thank you for awarding us 5 stars Julie
Very good choice of furniture
Very good choice of furniture, helpful staff . Quick delivery
18 de janeiro de 2026
Resposta da Sofology - Gateshead
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Great customer service
We had already been in and spoken to David the weekend before, but spoke to Emma on our second visit. Both were very knowledgable and helpful. Emma explained all of our options without pressuring us to buy extras, which was greatly appreciated.
20 de janeiro de 2026
Resposta da Sofology - Gateshead
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Great Service
No pushy sales tactics and friendly, helpful advice. Many thanks.
25 de janeiro de 2026
Resposta da Sofology - Gateshead
Thank you for your feedback and 5-star rating. We're glad you had a great experience and appreciate you leaving a 5 star review.
Sales person was very helpful and…
Sales person was very helpful and informative.
21 de janeiro de 2026
Resposta da Sofology - Gateshead
Thank you for your feedback and 5-star rating. We're glad you had a great experience and appreciate you leaving a 5 star review.
Wonderful Experience
Earl, was fantastic, our second purchase with Sofology....could not be happier...
25 de janeiro de 2026
Resposta da Sofology - Gateshead
Hi there, thank you for your review. Another great review for Earl, we will make sure to pass this on! Have a nice day.
Jayne from the metro centre store was…
Jayne from the metro centre store was so lovely and incredibly helpful! The process was so quick and easy and would recommend anyone buy a sofa from Jayne! Super helpful thank you
24 de janeiro de 2026
Resposta da Sofology - Gateshead
Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
Resposta da Sofology - Gateshead
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
The metrocentre staff are so friendly…
The metrocentre staff are so friendly and helpful would recommend to anyone to buy a sofa here as they are also the only place that sells good quality and elegant sofas
12 de janeiro de 2026
Resposta da Sofology - Gateshead
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Earl was so nice and very professional
Earl was so nice and very professional. Helped us with all our questions and which product would be best to chose .
24 de janeiro de 2026
Resposta da Sofology - Gateshead
Hi there, thank you for your review. Another great review for Earl, we will make sure to pass this on! Have a nice day.
Friendly staff but not too pushy thank…
Friendly staff but not too pushy thank you
14 de janeiro de 2026
Resposta da Sofology - Gateshead
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Friendly staff
Friendly staff, good cups of tea
Great price
Would highly recommend
23 de janeiro de 2026
Resposta da Sofology - Gateshead
Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
Resposta da Sofology - Gateshead
Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊
Resposta da Sofology - Gateshead
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Resposta da Sofology - Gateshead
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Good purchasing experience
Andy very knowledgeable about the products and extremely helpful.
20 de janeiro de 2026
Resposta da Sofology - Gateshead
Thank you for awarding us 5 stars Desmond.
Staff welcomed us to the store
Staff welcomed us to the store and explained about the products then left us to look around. There was no hard sell but the staff were there to answer any questions. We went away to view other stores but returned and after dealing with Earl who was very professional we made a purchase . All in all a very pleasant experience and 10/10 to Earl
13 de janeiro de 2026
Resposta da Sofology - Gateshead
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
Beautifully designed sofas
Beautifully designed sofas , top end stuff & staff are so pleasant & helpful
16 de janeiro de 2026
Opinião espontânea
Resposta da Sofology - Gateshead
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
Terry the shop assistant very helpful.
15 de janeiro de 2026
Resposta da Sofology - Gateshead
Hi there, thank you for your review. Another great review for Terry, we will make sure to pass this on! Have a nice day.
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