Sofology - Gateshead Opiniões 

4130
•
TrustScore: 5 em 5

4,9

Unit 4B Metro Centre Retail Park, NE11 9XU Gateshead, GB

•

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Great experience all around! As first time buyers, we initially went into the store not really knowing where to start. We loved two sofas, and Lee was incredibly helpful, offering us some great ad... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Really terrific service from Donna in the Metrocentre Sofology. Not pushy, just very very helpful. The showroom is nicely set out and there is a good range of sofas at different price levels. We found... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Danielle was amazing I was having a look around a lot of sofa shops and came back while she was on her lunch break and she cut her lunch break short to process my order

Classificada 5 em 5 estrelas

Good selection,Solfologist Andrew was top class.He was knowledgeable on his products, and polite.They also serve great coffee. Service so far top class.

A empresa respondeu


Informações sobre a empresa

  1. Loja de sofás
  2. também em
  3. Acessórios para móveis
  4. Loja de artigos domésticos
  5. Loja de estofos
  6. Loja de mobília para sala de estar
  7. Loja de móveis

Escrito pela empresa

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Informações de contacto

  • Unit 4B Metro Centre Retail Park, NE11 9XU, Gateshead, Reino Unido

4,9

Excelente

TrustScore: 5 em 5

4 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,9

Todas as opiniões

(4130)

13 841 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Great experience

We recently purchased a sofa from Sofology and had a really positive experience from start to finish. Danielle looked after us in store and was fantastic throughout the whole process. She was very personable and friendly, which made the experience relaxed and enjoyable.

Danielle was incredibly patient while we took our time looking at the different options and fabrics. She answered all of our questions clearly and gave helpful advice without ever being pushy or making us feel rushed into a decision. It felt like she genuinely wanted us to find the right sofa for our home rather than just make a sale.

Her great service really stood out and made the whole experience much easier and more enjoyable. We’re very happy with our purchase and would definitely recommend Sofology, especially if you’re lucky enough to be helped by Danielle.

29 de março de 2026
logótipo da Sofology - Gateshead

Resposta da Sofology - Gateshead

Hi there, thank you for your review. Another great review for Danielle, we will make sure to pass this on! Have a nice day.

Classificada 5 em 5 estrelas

A very welcoming store very friendly…

A very welcoming store very friendly and helpful when we chose the sofa Hazel went through everything with us and made the buying process very easy

25 de março de 2026
logótipo da Sofology - Gateshead

Resposta da Sofology - Gateshead

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

Classificada 5 em 5 estrelas

Brilliant experience

Brilliant experience

26 de março de 2026
logótipo da Sofology - Gateshead

Resposta da Sofology - Gateshead

Hi there, thanks for your 5-star review, we really appreciate the feedback!

Classificada 5 em 5 estrelas

Great service very friendly

Great service very friendly. Served by Emma who helped us pick our perfect sofa

26 de março de 2026
logótipo da Sofology - Gateshead

Resposta da Sofology - Gateshead

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

Classificada 5 em 5 estrelas

Emma the Sofa Guru

Emma was very helpful with all questions and gave great advice. She was very polite and informative and gave me all information to help me make the best decision.

24 de março de 2026
logótipo da Sofology - Gateshead

Resposta da Sofology - Gateshead

Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Emma. Have a great day 😊

Classificada 5 em 5 estrelas

Amazing service

Amazing service, top quality products,wouldn't go anywhere else for sofas.

8 de março de 2026
logótipo da Sofology - Gateshead

Resposta da Sofology - Gateshead

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Classificada 5 em 5 estrelas

Excellent experience

Very good salesperson, Sheena. Lots of patience, knows her stuff, can answer all questions and is very informative and kind

21 de março de 2026
logótipo da Sofology - Gateshead

Resposta da Sofology - Gateshead

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Classificada 5 em 5 estrelas

First Class Customer Service from Andy.

First Class Customer Service from Andy who was very friendly and helpful. Many Thanks.

23 de março de 2026
logótipo da Sofology - Gateshead

Resposta da Sofology - Gateshead

Hi there, thank you for your review. Another great review for Andy, we will make sure to pass this on! Have a nice day.

Classificada 5 em 5 estrelas

Excellent

We were left to browse at our own leisure however there was someone on hand to ask for support when we needed it.
Customer service was excellent and they really took the time to help us get what was going to be right for us.

22 de março de 2026
logótipo da Sofology - Gateshead

Resposta da Sofology - Gateshead

Thanks for this fabulous review. We appreciate you sharing it with others!

Classificada 5 em 5 estrelas

Thank you Emma at gateshead for helping…

Thank you Emma at gateshead for helping us with our new sofa. Cant wait for it to arrive. Emma is was so helpful and friendly.

22 de março de 2026
logótipo da Sofology - Gateshead

Resposta da Sofology - Gateshead

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

Classificada 5 em 5 estrelas

Very helpful when coming to picking a…

Very helpful when coming to picking a Sofa.

22 de março de 2026
logótipo da Sofology - Gateshead

Resposta da Sofology - Gateshead

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

Classificada 5 em 5 estrelas

Customer service is amazing

Customer service is amazing. Going the extra mile as my online order was incorrect, due to my own mistake. This was picked up on, and received a call to check it. Thankyou Lewis for going the extra mile. Much appreciated.

1 de março de 2026
logótipo da Sofology - Gateshead

Resposta da Sofology - Gateshead

What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.

Classificada 5 em 5 estrelas

I received amasing customer service…

I received amasing customer service from Sofalogy Gateshead. I want to specifically mention a young lady named Jo, who provided me with exceptional service that went above and beyond my expectations. My experience with Sofalogy was absolutely fantastic.

6 de outubro de 2025
logótipo da Sofology - Gateshead

Resposta da Sofology - Gateshead

Thanks for this fabulous review. We appreciate you sharing it with others!

Classificada 5 em 5 estrelas

Excellent service

Excellent service, help and demonstration. Sales staff terrific. Had an initial visit with Hazel at Metro Centre,and on return, having chosen my favourite, Danielle was extremely helpful and we settled on my suite of choice. Very happy with your store and would highly recommend

18 de março de 2026
logótipo da Sofology - Gateshead

Resposta da Sofology - Gateshead

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

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