Great experience all around! As first time buyers, we initially went into the store not really knowing where to start. We loved two sofas, and Lee was incredibly helpful, offering us some great ad... Ver mais
A empresa respondeu
Unit 4B Metro Centre Retail Park, NE11 9XU Gateshead, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Great experience all around! As first time buyers, we initially went into the store not really knowing where to start. We loved two sofas, and Lee was incredibly helpful, offering us some great ad... Ver mais
A empresa respondeu
Really terrific service from Donna in the Metrocentre Sofology. Not pushy, just very very helpful. The showroom is nicely set out and there is a good range of sofas at different price levels. We found... Ver mais
A empresa respondeu
Danielle was amazing I was having a look around a lot of sofa shops and came back while she was on her lunch break and she cut her lunch break short to process my order
Good selection,Solfologist Andrew was top class.He was knowledgeable on his products, and polite.They also serve great coffee. Service so far top class.
A empresa respondeu
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Unit 4B Metro Centre Retail Park, NE11 9XU, Gateshead, Reino Unido
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Danielle was super helpful, knowledgeable and there was no pushy sales. Just great customer service

Resposta da Sofology - Gateshead
The whole experience from beginning to end was quick, informative and pleasant with no pressure at all

Resposta da Sofology - Gateshead
We recently purchased a sofa from Sofology and had a really positive experience from start to finish. Danielle looked after us in store and was fantastic throughout the whole process. She was very personable and friendly, which made the experience relaxed and enjoyable.
Danielle was incredibly patient while we took our time looking at the different options and fabrics. She answered all of our questions clearly and gave helpful advice without ever being pushy or making us feel rushed into a decision. It felt like she genuinely wanted us to find the right sofa for our home rather than just make a sale.
Her great service really stood out and made the whole experience much easier and more enjoyable. We’re very happy with our purchase and would definitely recommend Sofology, especially if you’re lucky enough to be helped by Danielle.

Resposta da Sofology - Gateshead
A very welcoming store very friendly and helpful when we chose the sofa Hazel went through everything with us and made the buying process very easy

Resposta da Sofology - Gateshead
Great service very friendly. Served by Emma who helped us pick our perfect sofa

Resposta da Sofology - Gateshead
Emma was very helpful with all questions and gave great advice. She was very polite and informative and gave me all information to help me make the best decision.

Resposta da Sofology - Gateshead
Danielle is the most down to earth women, she was lovely and welcoming and easy to work with thanks danni

Resposta da Sofology - Gateshead
Amazing service, top quality products,wouldn't go anywhere else for sofas.

Resposta da Sofology - Gateshead

Resposta da Sofology - Gateshead
Very good salesperson, Sheena. Lots of patience, knows her stuff, can answer all questions and is very informative and kind

Resposta da Sofology - Gateshead
First Class Customer Service from Andy who was very friendly and helpful. Many Thanks.

Resposta da Sofology - Gateshead
We were left to browse at our own leisure however there was someone on hand to ask for support when we needed it.
Customer service was excellent and they really took the time to help us get what was going to be right for us.

Resposta da Sofology - Gateshead
Thank you Emma at gateshead for helping us with our new sofa. Cant wait for it to arrive. Emma is was so helpful and friendly.

Resposta da Sofology - Gateshead
Very helpful when coming to picking a Sofa.

Resposta da Sofology - Gateshead
Emma was really helpful and knowledgeable

Resposta da Sofology - Gateshead
Customer service is amazing. Going the extra mile as my online order was incorrect, due to my own mistake. This was picked up on, and received a call to check it. Thankyou Lewis for going the extra mile. Much appreciated.

Resposta da Sofology - Gateshead
I received amasing customer service from Sofalogy Gateshead. I want to specifically mention a young lady named Jo, who provided me with exceptional service that went above and beyond my expectations. My experience with Sofalogy was absolutely fantastic.

Resposta da Sofology - Gateshead
Excellent service, help and demonstration. Sales staff terrific. Had an initial visit with Hazel at Metro Centre,and on return, having chosen my favourite, Danielle was extremely helpful and we settled on my suite of choice. Very happy with your store and would highly recommend

Resposta da Sofology - Gateshead
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.