Amazing service, slales Lady in the Poole store was fantastic, I dealt with the manager at Poole, he made everything fast and simple no messing around, this is the second time I've purchased a Sofolo... Ver mais
Localização
Alterar localizaçãoWessex Gate Retail Park 4, BH15 3TE Poole, England, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
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Leia as opiniões dos outros
We came to view sofas first time a week before our purchase and we had a great experience with one of your staff, unfortunately cannot remember his name. Tall gentleman with dark skin - he showed us... Ver mais
A empresa respondeu
We purchased a Great La-Z-Boy Chair, hopefully! Fortunately, I spotted the chair by accident in the showroom. I would have liked to have had more information on the range of available La-Z-Boy chai... Ver mais
A empresa respondeu
Excellent choice of settees in the Poole showroom, blend of all styles. The lady (Sally Anne) that served us was first rate, not a pushy sales person like some, she was knowledgeable, even though she... Ver mais
A empresa respondeu
Informações sobre a empresa
- Loja de sofás
- também em
- Acessórios para móveis
- Loja de artigos domésticos
- Loja de estofos
- Loja de mobília para sala de estar
- Loja de móveis
Escrito pela empresa
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Informações de contacto
Wessex Gate Retail Park 4, BH15 3TE, Poole, England, Reino Unido
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
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Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
We came to view sofas first time a week…
We came to view sofas first time a week before our purchase and we had a great experience with one of your staff, unfortunately cannot remember his name. Tall gentleman with dark skin - he showed us how to navigate the website and how to best measure and check if it will fit our space etc
We then went back a week later and got greeted by a gentleman and a lady who were just as helpful and professional. We had a great laugh with the lady who helped us through the process of purchase. As a whole we are very satisfied with the customer service and cannot wait for our new sofa to arrive!

Resposta da Sofology - Poole
No pressures sales
No pressures sales - Irena was very helpful and ensured we had all the information we needed.

Resposta da Sofology - Poole

Resposta da Sofology - Poole
Excellent choice of settees in the…
Excellent choice of settees in the Poole showroom, blend of all styles. The lady (Sally Anne) that served us was first rate, not a pushy sales person like some, she was knowledgeable, even though she had only been with the company for a number of months. I appreciate the non pushy hassle free approach.

Resposta da Sofology - Poole
Great personal service
I was well looked after by Irena, who was very pleasant, knowledgeable and professional. There was no pressure placed upon me to buy. All options were explained to me in understandable English, no gobble-dy-gook

Resposta da Sofology - Poole
Very helpful staff
Very helpful staff, knowledgeable and not pushy!
Bernard was great, he was patient and on hand to help with questions:)

Resposta da Sofology - Poole

Resposta da Sofology - Poole
staff we honest and very helpful,Steve…
staff we honest and very helpful,Steve had just retuened from break but if he didnt know he found out and was so helpful

Resposta da Sofology - Poole
Well explained about the product bought…
Well explained about the product bought with the options available for it.

Resposta da Sofology - Poole

Resposta da Sofology - Poole
Friendly,very helpful and professional …
Friendly,very helpful and professional make it easy for us to get what we want.

Resposta da Sofology - Poole
The staff were all very friendly
The staff were all very friendly. They were helpful with the measurements of the sofas. They weren’t pushy, they were friendly and made us feel comfortable with what we could afford

Resposta da Sofology - Poole
Your member of staff Bernard Wirlem was…
Your member of staff Bernard Wirlem was so helpful in store and made my choice simple, so much so I added a second two seater to the order. What an asset to your team he is. Will highly recommend your store

Resposta da Sofology - Poole

Resposta da Sofology - Poole
Highly recommended
We were catered for all our needs and after sales service was brilliant

Resposta da Sofology - Poole
The gentleman that helped us with our…
The gentleman that helped us with our order was extremely helpful. We had a good look around the store and went to look at another store just to compare. I was not in that store more than 5 minutes as the assistant just followed us around the store.
This is my pet hate pushy staff so we left the store and went straight back to SOFOLOGY. I can not rate Sofology highly enough. I ordered a lovely modern Beige reclining chair. I am over the moon with it. Unfortunately I have to wait 12 weeks for delivery. Thankyou Sofology for your excellent service

Resposta da Sofology - Poole
I can not remember the name of the lady…
I can not remember the name of the lady who served us. I think her name was Sue. She was new to the job. She was really nice and efficient. She did well because I bought a sofa. Would definitely recommend Sofology to others.

Resposta da Sofology - Poole
Staff member was friendly and helpful
Staff member was friendly and helpful. We were in and out quick too.

Resposta da Sofology - Poole
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