Ray the sales person he was helpfull, answered our queries. Helped us good old fashioned customer service. He was approachable, wasn't pushy had a great sense of humour and made the transaction ver... Ver mais
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Localização
Alterar localizaçãoTeeside Shopping Park, Sandown Way, TS17 7BT Stockton-on-Tees, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
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Leia as opiniões dos outros
Wasn't rushed or pounced on in the store, was able to browse and sit on the sofa we liked the look of, help was available when needed, great knowledge of store sofas, was told the fratelli and the mon... Ver mais
A empresa respondeu
I am very happy with our experience with Sofology and with the delivery men who brought us our lovely sofa/chair. Chloe at the Stockton store was marvellous, so friendly and helpful and knowledgeable.... Ver mais
A empresa respondeu
Gary was the salesperson at Sofology Teeside Park who supported us in our purchase of our new settee set. He really made the process relaxed and informative. We appreciated that he did not pressure s... Ver mais
A empresa respondeu
Informações sobre a empresa
- Loja de sofás
- Acessórios para móveis
- Loja de móveis
- Loja de artigos domésticos
- Loja de mobília para sala de estar
- Loja de estofos
Escrito pela empresa
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Informações de contacto
Teeside Shopping Park, Sandown Way, TS17 7BT, Stockton-on-Tees, Reino Unido
4,8
Excelente
2 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Lovely staff no pushy salesman
Lovely staff no pushy salesman, allowed us to have a good look around and available when we needed them,
20 de setembro de 2025
Resposta da Sofology - Stockton-on-Tees
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Resposta da Sofology - Stockton-on-Tees
Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!
Very helpful
Very helpful, polite and patience, explained everything slowly and accurately.
23 de setembro de 2025
Resposta da Sofology - Stockton-on-Tees
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Top customer service from I believe his…
Top customer service from I believe his name was John at stock on tees branch.
Very clear and patient with our decision
20 de setembro de 2025
Resposta da Sofology - Stockton-on-Tees
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Resposta da Sofology - Stockton-on-Tees
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Becky was very helpful
Becky was very helpful. Answered all our questions and gave excellent customer service.
21 de setembro de 2025
Resposta da Sofology - Stockton-on-Tees
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Tony was very helpful in product…
Tony was very helpful in product knowledge. Thank you!
18 de setembro de 2025
Resposta da Sofology - Stockton-on-Tees
Thank you so much for taking the time to share your feedback with us! We are thrilled to hear that you had a positive experience at Sofology. It's wonderful to know that the team was helpful and knowledgeable. We strive to provide the best service possible, and your kind words are truly appreciated.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to welcoming you back to our store soon!
Resposta da Sofology - Stockton-on-Tees
Thank you :-)
Enjoyable hey weren't pushy was nice just been a…
They weren't pushy was nice just been a able to walk round looking I went with my granddaughter and were both a over whelmed walking in thinking they would keep pestering us but was nice we found the one I liked and the young lad was so helpful and patient with me explained everything so I understood
12 de setembro de 2025
Resposta da Sofology - Stockton-on-Tees
Thank you for sharing your experience Jennifer :-)
Fabulous service from walking into the…
Fabulous service from walking into the showroom to leaving.
11 de setembro de 2025
Resposta da Sofology - Stockton-on-Tees
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Comfy
The ease of how everything went was great from walking into shop to signing up. With the gentleman who served us
Taking his time to explain everything in a way a 72 year could understand.
Excellent
12 de setembro de 2025
Resposta da Sofology - Stockton-on-Tees
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Great service no sales pressure
Great service no sales pressure, good advice and overall relaxed but professional experience.
12 de setembro de 2025
Resposta da Sofology - Stockton-on-Tees
Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊
Sofology Teeside park
The lady I dealt with Chloe was lovely, she answered all questions I had and made it a very straight forward process. I didn’t feel pressured into buying anything, she was just happy to help and answer my questions. The ordering process was really simple also. Can’t wait for my new sofa! Thank you Chloe.
9 de setembro de 2025
Resposta da Sofology - Stockton-on-Tees
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Very friendly service and explained…
Very friendly service and explained everything, Thank you
7 de setembro de 2025
Resposta da Sofology - Stockton-on-Tees
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Marbella Sofa
The service we received in store was excellent. No pressure and with Gary’s expert knowledge we were able to make the right informed decision. We are extremely happy with our purchase and cannot wait to see it in place. Thank you Sofology!
6 de setembro de 2025
Resposta da Sofology - Stockton-on-Tees
Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊
Friendly and informative
Ray was great. Not at all pushy he was just friendly and informative and sorted our order quickly.
6 de setembro de 2025
Resposta da Sofology - Stockton-on-Tees
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Swivel chair purchase.
This was our second purchase from Sofology and we were happy to return.
We were greeted at the shop entrance and the salesman Gary explained the layout of the shop. We purchased a swivel chair which was exactly the item we needed. It was a competitive price and Gary explained everything about the chair and the delivery service.
3 de setembro de 2025
Resposta da Sofology - Stockton-on-Tees
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Gary was great at your teesside park…
Gary was great at your teesside park store
3 de setembro de 2025
Resposta da Sofology - Stockton-on-Tees
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Resposta da Sofology - Stockton-on-Tees
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Great Experience!
Our interaction with Merv was informative, as he provided answers to our questions and allowed us time to make our decision without pressure. We have made previous purchases from this store and plan to return for another sofa in the extension. Looking forward to our delivery in 5 weeks!
30 de agosto de 2025
Resposta da Sofology - Stockton-on-Tees
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
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