I have not received the sofas yet, but for overall experience of choosing the sofas I can’t fault the service I had. Making choices like this can be overwhelming for me, but James Okey at the Hanley s... Ver mais
A empresa respondeu
Octagon Retail Park, ST1 5RR Stoke-on-Trent, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
I have not received the sofas yet, but for overall experience of choosing the sofas I can’t fault the service I had. Making choices like this can be overwhelming for me, but James Okey at the Hanley s... Ver mais
A empresa respondeu
We recently purchased a sofa from Sofology and received excellent service from James from start to finish. James was personable, down to earth and made the whole process completely seamless. He... Ver mais
I have never seen soo many Large Sofas in one area. Yes we had taken our measurements so realised the two two seater Sofas would be a correct fit for our space. Ash our Assistant didn’t pressurise us... Ver mais
A empresa respondeu
Wasn't hijacked by sales staff the moment I walked through the door. Was left alone to browse and approached sales staff when I was ready and wanted help. Good range of sofas, different styles, materi... Ver mais
A empresa respondeu
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Octagon Retail Park, ST1 5RR, Stoke-on-Trent, Reino Unido
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No Hassall from staff and John very helpful

Resposta da Sofology - Stoke-on-Trent
Visited Sofology, festival park stoke on Trent today.
Ordered my beautiful sofa with Sam, everything was explained so well with no sales pressure at all.
I felt so comfortable, Sams customer service is amazing.
Sam is both professional and friendly and I am so excited to receive my sofa 😊

Resposta da Sofology - Stoke-on-Trent
Very informative and helpful, thank you Vicky at the Hanley SOT branch. Always choose Sofology, the best furniture around!

Resposta da Sofology - Stoke-on-Trent
Excellent service and advice , very attentive thanks

Resposta da Sofology - Stoke-on-Trent
The experience was first class. Sandra was very helpful and patient. She did not try to rush me into making a decision. If only staff in other areas of retail were the same

Resposta da Sofology - Stoke-on-Trent
Excellent informative,constructive and at times humorous assistance from Leon at the Stoke-On-Trent store.From start to finish,the advice was superb and would certainly recommend to others especially regarding the non pushy approach! Amanda and Ged. ToonToon

Resposta da Sofology - Stoke-on-Trent
Lovely, friendly and very helpful staff, offering good advice without being pushy.

Resposta da Sofology - Stoke-on-Trent
Sam was very helpful. She listened to our requirements and gave helpful advice.

Resposta da Sofology - Stoke-on-Trent
Had the pleasure of meeting James today whilst browsing the store for a new sofa. Lovely gentleman, made both my husband and I feel at ease. Thank you

Resposta da Sofology - Stoke-on-Trent
Vicky is a really good sales assistant . She is very thorough and friendly at the same time 😊😊

Resposta da Sofology - Stoke-on-Trent
This store has some proper legends working there.
Shoutout to Paulina (who left shortly after my visit, good on ya pursuing what you want) she was so nice, sat and had a right laugh with me as we talked through all my options and prices.
She helped me pick the sofa i wanted and only reason i didnt buy when she was there was i needed to double and tripple check measurements.
Second shoutout James(please tell me thats right) another legend, walked through everything, made a really good brew and got things all ordered and sorted for me.
Highly recommend this store, staff are just so chill and not pushy. Hapoy to help when needed. Shame its not a shoo you visit everyday. 😂

Resposta da Sofology - Stoke-on-Trent
Very comfortable experience at sofology, great quality range of sofas in stock and their team were helpful from the start (shout out to Sam for her attention and professionalism)

Resposta da Sofology - Stoke-on-Trent
James was great, helping us with our questions and very patient. I would definitely recommend Sofology

Resposta da Sofology - Stoke-on-Trent

Resposta da Sofology - Stoke-on-Trent
Really great experience at Sofology Stoke thanks to Leon.He was very personable and made buying our new sofa really easy; he provided clear, non pressurised information, leaving the decision making entirely to us.
Excited to receive it and spread out in front of the TV with the dog 🤟🏼 thanks so much

Resposta da Sofology - Stoke-on-Trent

Resposta da Sofology - Stoke-on-Trent
Samantha was very polite and knowledgeable. She made us feel at ease did not pressure us. Our final choice with her help met all our requirements.

Resposta da Sofology - Stoke-on-Trent
I had a few questions which were all answered. Information on other items and delivery all explained. Made a purchase two chairs.

Resposta da Sofology - Stoke-on-Trent
Would like to thank Sandra for making us feel welcome when we came into the store today at Sofology in Stoke, she made us feel at ease and answered any questions professionally - very pleased

Resposta da Sofology - Stoke-on-Trent
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