Software Mart Australia Opiniões 819

TrustScore: 4.5 em 5

4,5

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Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Product was delivered immediately online as promised. I had difficulty installing (being not really pc savy as a 69 year old pensioner), so I reached out to support via live chat. Response was immedia... Ver mais

Classificada 5 em 5 estrelas

Very Pleased: I purchased Office 2024 to replace an ageing office 2016. However had some difficulty upoading the program. After corresponding with Software Mart (Hadi) arranged a remote access upload.... Ver mais

Classificada 5 em 5 estrelas

Got a great deal on Office 2024 for 2 iOS devices...best deal I'd seen across the internet. Sale and product delivery was smooth and without incident. Software Mart also extended the expiry date since... Ver mais

Classificada 4 em 5 estrelas

The site is legit. Proper software at significantly reduced pricing. The ordering process was easy and very smooth. The only reason I did not give 5 stars was because the email which contained the sof... Ver mais

Informações sobre a empresa

  1. Loja de software

Escrito pela empresa

Quality first


Informações de contacto

4,5

Excelente

TrustScore: 4.5 em 5

819 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 83% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,5

Todas as opiniões

(819)

89 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Good company

I had some uissues trypint to purchase the keys; it was cuased by a typo on my part. After a few ancious minutes Software mart fixed the issue. Thanks guys!

19 de novembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

bought office 2021

bought office 2021. Had a couple of hiccups but Software Mark were quick to respond and helpful. Licence appears in my Microsoft account

17 de novembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Software Mart Customer Service

I bought Windows 10 a few days ago and had a few problems, the tech (Hadi) help me out and he managed to resolved all my problems. I would recommend Software Mart to everyone and anyone. this is honestly the best experience I have ever had with any customer service ever.

7 de novembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Great service

Great service , the software waseasy to download and the improvements in this years software are worth having.

Tim B

26 de outubro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Great!

My mum recommended this website to me when I was setting up my new computer for university/work. The product was well priced, and I received immediate remote assistance with installing my software from Hadi, making for a painless experience. I highly recommend this company.

22 de outubro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

I purchased Office 2024 to replace Office 2016

Very Pleased: I purchased Office 2024 to replace an ageing office 2016. However had some difficulty upoading the program. After corresponding with Software Mart (Hadi) arranged a remote access upload. It turned out that my PC, whilst being only a few years old had still got legacy versions of Office back to 2007. deleting these using MS uninstall took ages. Hadi persisted and a full cleanup and new install was completed. I appreciate the effort and time spent. i could not have done this alone

19 de outubro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

No Fuss and simple install

This is my second purchase with this company and as with the first it was extremely easy and I was up and running minutes after my purchase. Great customer service, Cheers

1 de outubro de 2024
Classificada 4 em 5 estrelas

The site is legit - buy with confidence!!!

The site is legit. Proper software at significantly reduced pricing. The ordering process was easy and very smooth. The only reason I did not give 5 stars was because the email which contained the software product key came several minutes later than anticipated, which made this little sceptic's anxiety go up a notch (Relieved when it finally came :-)). Will definitely use your services again now I know what to expect - thanks Guys.

2 de outubro de 2024
Classificada 1 em 5 estrelas

I should of read the reviews before…

I should of read the reviews before purchase.

Microsoft rejected my software key for Office 2024, only a day after it was activated.

Entering the key at my Microsoft account (which is standard if the key is legitimate) was rejected.

On further investigation, I discovered that the key is most likely linked to a Volume Licence and not actually a legitimate key for personal use. This is a common scam. I should of known better.

I have reported the company to the Australia watchdog (ASIC) and the Australian tax office (ATO) with a detailed report of my experience. I don’t expect much of a response which is why scam companies like this can operate with impunity.

I would assume this is an offshore company who registered for an Australian business license and have nothing more than a P.O.Box at a post office, which sadly, is all you need to operate a business in Australia. A Govt. failing.

The responses made by this company are obviously generic and the English used in the replies should be an indication that this company isn’t really in Australia.
A reply can contain a response that wasn’t actually given to a customer. Like Facebook, you can say or be anyone that you like without recourse.

- Phillip

P.S. no, the software was in my business name not my username here, so please don’t respond with false replies, as you don’t know who I registered the product to.

================

Edit:

I just read your reply. What a terrible business you run. You do realise the replies you make are visible to others? Not a great advertisement.

Also, I refused to supply the information you requested because if ASIC or the ATO take action, I do not want repercussions. You have proven by your reply to be vindictive. I don’t need you having my personal details..

I think I’ll warn people on other Australian forums.

4 de outubro de 2024
Opinião espontânea
logótipo da Software Mart Australia

Resposta da Software Mart Australia

You are not based on a genuine experience. Why are you guys so weak? Your business will reach customers and generate revenue if you work hard. Writing negative reviews on other businesses' review pages won't benefit your business. Instead, it will negatively impact your businesses and customers. People are much smarter at determining what your true intention is. Hopefully, the message is delivered.

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