I bought a stroker from Sohimi last year, and it's called ELIZA hands free masturbator. Eliza was the first hands free masturbator I've ever bought and wow...it was amazing! Discreet shipping, no obv... Ver mais
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Received faulty product and they would not give refund even when their site says, "30 days to change your mind, free returns." Had to dispute charges through PayPal and my credit card. PayPal gave me... Ver mais
A empresa respondeu
Update on Nov 02,2025. Sohimi reached out to me after seeing the review in order to rectify the issue, and was able to determine a factory defect in the toy.. they immediately shipped a new toy... Ver mais
A empresa respondeu
I have tried a ton of "oral s3x simulator" toys and I can tell you with certainty that this toy comes closer to the real thing than any other that I have tried, by a long shot. The toy on its own is a... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Sex toys online shopping at Sohimi will be the great experience. We are the best online sex toy shop in USA offering the exclusive range of sex toys for sale online at discounted price. Buy sex toys online from the great selection of vibrators, male masturbators, BDSM bondage stuffs, Penis rings, etc.
Informações de contacto
1107 S Westwood Ave, Addison, IL, 60101, Estados Unidos da América
- +1 (419) 561-5697
- support-us@sohimi.com
- sohimi.com
3,7
Aceitável
140 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 48 horas
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No refund granted for faulty product
Product arrived defective, requested a refund and never received one, let alone an email back
30 de junho de 2026
Resposta da Sohimi
To help our technical team pinpoint the issue and provide a quick solution, could you please record a short video showing the problem to our Support team, support-us@sohimi.com? Specifically, a clip of the toy's reaction would be extremely helpful. This will save us time in diagnosing the cause and getting you back to enjoying your toy.
Great Shopping Experience! …
The selection was easy to look through and shipping time was fast! The item seems to be exactly as advertised!
1 de julho de 2026
My go-to place for adult toys and…
My go-to place for adult toys and products. They offer a wide range of options for both men and women and their customer service has always been top notch.
1 de junho de 2026
Overall good experience
Overall good experience, shipping could have been faster. You should generate an email when an item ships. I have no complaints and would shop with you again
1 de junho de 2026
Resposta da Sohimi
Thank you so much for your positive review and for sharing your overall good experience with us! We are thrilled to hear that you would shop with us again.
Regarding the shipping notification, we actually do have an automated system that emails the tracking details as soon as an item leaves our warehouse. We are so sorry that this email didn't make it to you this time—sometimes our system emails can accidentally get filtered into the Spam or Promotions folder.
We are actively checking our system to ensure this doesn't happen again. For your future orders, please feel free to whitelist our email address, or check your spam folder if you don't see the tracking info.
Thank you again for your valuable feedback, and we look forward to serving you even better next time!
The toy worked when rectum was wet…
The toy worked when rectum was wet once. Then when rectum was dry, it does not penetrate! Only one mode noted on the app.
27 de maio de 2026
Resposta da Sohimi
We are very sorry to hear that the toy did not meet your expectations. Quality and customer experience are highly valued at our brand. We would love to know more details to see how we can assist you with a replacement or a solution. Please reach out to us at support-us@sohimi.com with your order details. Thank you for helping us improve.
great products for good price
great products for good price. customer service handled a lost package (post office issue) correctly. recommend
12 de maio de 2026
Opinião espontânea
Good so far!
Purchased two items. They came quickly. Seem to be very good material. Enjoyed them so far ;-P
11 de maio de 2026
Opinião espontânea
Resposta da Sohimi
Thank you for sharing your feedback. We are truly sorry to hear that you found the product difficult to use. Our goal is to create high-quality, user-friendly products, and it is disappointing to learn that we missed the mark for you.
We would love to learn more about what made the toy difficult so we can assist you better or provide some tips on how to get the best results. Please reach out to our support team at support-us@sohimi.com at your earliest convenience.
We are committed to making this right for you.
Everything was great!
1 de abril de 2026
This product is very well made
This product is very well made. The app works great. This is our first time purchasing from them and it won’t be the last. Thanks
27 de março de 2026
Customer service is great and the…
Customer service is great and the products are amazing.
11 de outubro de 2025
Resposta da Sohimi
Hello,
Thank you so much for taking the time to review us.
We highly appreciate the positive feedback and are so glad you are happy with our products and service.
If you do ever have any questions or any concerns just let us know and we will be happy to help.
Resposta da Sohimi
Hello,
Thank you so much for taking the time to review us.
We highly appreciate the positive feedback and are so glad you are happy with our products and service.
If you do ever have any questions or any concerns just let us know and we will be happy to help.
I realized just as I placed the order…
I realized just as I placed the order that an old address was still in my profile, I immediately sent a follow in email to notify, but received a message that you were out celebrating something and wouldn’t be back. I noticed my package still went out and was told to pick it up, only problem is I’m NO LoNGEr at that address and it is on the opposite side of the country. Terrible customer service and support!
23 de fevereiro de 2026
Resposta da Sohimi
Hello,
Thank you so much for taking the time to review us..
We are sorry that the product did not satisfy you. In order to better serve our customers, we promise that if the product has quality problems within 6 month after sale, we will give you a full refund or reissue you a new product.
We are sorry to bring you not good experience. Please feel free to contact our after-sales team, they will serve you wholeheartedly. Thank you for your support.
OMG yes.
OMG. Delivered fast everything works. New boxes, packaged good. Will order again once i need another updated product.
25 de fevereiro de 2026
Resposta da Sohimi
Hello,
Thank you so much for taking the time to review us.
We highly appreciate the positive feedback and are so glad you are happy with our products and service.
If you do ever have any questions or any concerns just let us know and we will be happy to help.
It was easy to order
It was easy to order, easy to track and delivered on time. Good quality device. I'm enjoying all the features.
24 de fevereiro de 2026
Resposta da Sohimi
Hello,
Thank you so much for taking the time to review us.
We highly appreciate the positive feedback and are so glad you are happy with our products and service.
If you do ever have any questions or any concerns just let us know and we will be happy to help.
Customer service taking care
Customer service taking care, as long as the problem is not résolved. Thank you.
3 de março de 2026
Opinião espontânea
Resposta da Sohimi
Hello,
Thank you so much for taking the time to review us.
We highly appreciate the positive feedback and are so glad you are happy with our products and service.
If you do ever have any questions or any concerns just let us know and we will be happy to help.
Resposta da Sohimi
Hello,
Thank you so much for taking the time to review us..
We are sorry that the product did not satisfy you. In order to better serve our customers, we promise that if the product has quality problems within 6 month after sale, we will give you a full refund or reissue you a new product.
We are sorry to bring you not good experience. Please feel free to contact our after-sales team, they will serve you wholeheartedly. Thank you for your support.
This item is useless
This item is useless, it did not even have a charging cable included
26 de janeiro de 2026
Resposta da Sohimi
Hello,
Thank you so much for taking the time to review us..
We are sorry that the product did not satisfy you. In order to better serve our customers, we promise that if the product has quality problems within 6 month after sale, we will give you a full refund or reissue you a new product.
We are sorry to bring you not good experience. Please feel free to contact our after-sales team, they will serve you wholeheartedly. Thank you for your support.
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