I bought a stroker from Sohimi last year, and it's called ELIZA hands free masturbator. Eliza was the first hands free masturbator I've ever bought and wow...it was amazing! Discreet shipping, no obv... Ver mais
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Leia as opiniões dos outros
Received faulty product and they would not give refund even when their site says, "30 days to change your mind, free returns." Had to dispute charges through PayPal and my credit card. PayPal gave me... Ver mais
A empresa respondeu
Update on Nov 02,2025. Sohimi reached out to me after seeing the review in order to rectify the issue, and was able to determine a factory defect in the toy.. they immediately shipped a new toy... Ver mais
A empresa respondeu
I have tried a ton of "oral s3x simulator" toys and I can tell you with certainty that this toy comes closer to the real thing than any other that I have tried, by a long shot. The toy on its own is a... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Sex toys online shopping at Sohimi will be the great experience. We are the best online sex toy shop in USA offering the exclusive range of sex toys for sale online at discounted price. Buy sex toys online from the great selection of vibrators, male masturbators, BDSM bondage stuffs, Penis rings, etc.
Informações de contacto
1107 S Westwood Ave, Addison, IL, 60101, Estados Unidos da América
- +1 (419) 561-5697
- support-us@sohimi.com
- sohimi.com
3,7
Aceitável
140 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 48 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Sohimi is so in my home
When AWS went down their customer support was amazing and understanding. The products they sell are of an amazing quality and great service. They did a wonderful job and continue too.
28 de outubro de 2025
Opinião espontânea
Resposta da Sohimi
Hello,
Thank you so much for taking the time to review us.
We highly appreciate the positive feedback and are so glad you are happy with our products and service.
If you do ever have any questions or any concerns just let us know and we will be happy to help.
I’ve been waiting over 3 weeks to get…
I’ve been waiting over 3 weeks to get my order! I’ll never order anything from you again. How do you justify that
16 de outubro de 2025
Resposta da Sohimi
Hello,
Thank you so much for taking the time to review us..
We are very sorry for the logistics delay. We checked, the package was delayed, please check it here:https://tools.usps.com/go/TrackConfirmAction_input?qtc_tLabels1=9434650206217099394285. For the issue, we'll contact with logistic company, and will resend it to you if it was lost. We are really sorry for inconvenience caused. If you have any question, please feel free to contact our support team, they will offer you full after-sale service. Thank you for your support.
Hurricane rotating masturbator
Update on Nov 02,2025. Sohimi reached out to me after seeing the review in order to rectify the issue, and was able to determine a factory defect in the toy.. they immediately shipped a new toy after I sent a short video showing the problem. Customer service was top shelf..,,
I received the Hurricane rotating masturbator and it was shipped very quick as with most other orders from Sohimi. The toy must have a problem as it won’t charge when plugged in.
I’ve tried several outlets and adaptors to no avail.
20 de outubro de 2025
Resposta da Sohimi
Hello,
Thank you so much for taking the time to review us.
We highly appreciate the positive feedback and are so glad you are happy with our products and service.
If you do ever have any questions or any concerns just let us know and we will be happy to help.
My order was delivered very quick
My order was delivered very quick. She said it was very powerful absolutely loved it.
21 de outubro de 2025
Resposta da Sohimi
Hello,
Thank you so much for taking the time to review us.
We highly appreciate the positive feedback and are so glad you are happy with our products and service.
If you do ever have any questions or any concerns just let us know and we will be happy to help.
Great variety and app
Toy came super fast shipping wise. This toy surprised me unexpectedly and it is now one of my favorites. I love the variety it has built into it and that you can control the suction. Personally, I found out I'm not a big suction fan but for those that are the suction can be pretty strong. What I really liked most was the app and that there were premade patterns and that you could make your own. Right now it is my favorite toy and I think it will stay that way for a long while.
12 de outubro de 2025
Resposta da Sohimi
Hello,
Thank you so much for taking the time to review us.
We highly appreciate the positive feedback and are so glad you are happy with our products and service.
If you do ever have any questions or any concerns just let us know and we will be happy to help.
fast service
I received two of the three items I ordered very fast. Rather than delaying the entire order, they shipped what was in stock. The third item was delayed and is being shipped to me now.
15 de outubro de 2025
Resposta da Sohimi
Hello,
Thank you so much for taking the time to review us..
We are sorry to hear that you have not received the product. We will check the logistics information for you immediately. According to the logistics information, the last package is on the way, please check it here:https://track.4px.com/#/result/0/4PX3002107047237CN. If Thank you for your support. If you have any questions, please contact our customer service team: they will offer you full after-sale service. Thank you for your support.
Its shown 6-7 days delivery to Europe…
Its shown 6-7 days delivery to Europe its 9th day already and still no message its here
16 de outubro de 2025
Resposta da Sohimi
Hello,
Since the product you purchased is shipped from an overseas warehouse, it will take longer than the German warehouse to ship. We have checked and the package is on the way. Please check it here: https://www.yuntrack.com/parcelTracking?id=YT2528900703605576 We hope you can wait patiently. Thank you for your support.
I purchased a toy named Markle it was…
I purchased a toy named Markle it was defective and would not work properly
. I contacted you for how to return for credit to my credit card. It drug on for weeks and finally they came back a said I don’t have to return item they will send me another toy. That’s great to hear after I waited so long and thought I got scammed so I bought another toy from someone else. No going thru PayPal to get my refund. Thanks Mike Morton
7 de outubro de 2025
Resposta da Sohimi
Thank you so much for taking the time to review us..
We are sorry that the product did not satisfy you. In order to better serve our customers, we promise that if the product has quality problems within 6 month after sale, we will give you a full refund or reissue you a new product.
We are sorry to bring you not good experience. Please feel free to contact our after-sales team, they will serve you wholeheartedly. Thank you for your support.
Resposta da Sohimi
Hello,
Thank you so much for taking the time to review us.
We highly appreciate the positive feedback and are so glad you are happy with our products and service.
If you do ever have any questions or any concerns just let us know and we will be happy to help.
Sohimi is simply the best in this…
Sohimi is simply the best in this sultry league. This is where you need to be the number 1. Every single item they have in stock causes an explosion to their customers including me. I always try to make people try these top of the line sex toys. I give them for threm to enjoy a private magnificient secret rendezvous with a toy that will let them experience that extra that hides inside of each and every one of us. You bet I tried other sex toy names but when I found Sohimi I knew I had found all in one: the quality, the tempo, the sensual touch, price, and the most important: the explosion within yourself. Whenever Sohimi realeses a new toy I make sure I test it, or someone I know. Don’t need to browse somewhere else. This is the place that will guarantee you the time of your life. Be careful, you’ll be back for more. I always do. Let me be clear, I don’t work for Sohimi though I have very good ideas that will bring people who love each together. I just express myself in a way they deserve it. Keep it up!
29 de setembro de 2025
Resposta da Sohimi
Hello,
Thank you so much for taking the time to review us.
We highly appreciate the positive feedback and are so glad you are happy with our products and service.
If you do ever have any questions or any concerns just let us know and we will be happy to help.
Still have not received my order!!!
11 de outubro de 2025
Resposta da Sohimi
Thank you so much for taking the time to review us..
We are sorry to hear that you have not received the product. We will check the logistics information for you immediately. According to the logistics information, the package was delivered yesterday, please check it here:https://track.4px.com/#/result/0/4PX3002092993021CN. Hope you can enjoy it. Thank you for your support. If you have any questions, please contact our customer service team: they will offer you full after-sale service. Thank you for your support.
If I could give 0 stars I would
If I could give 0 stars I would. Customer service is beyond terrible. You can’t get through on the phone and they are very slow to respond to emails. After 3 weeks I tried cancel order and they didn’t respond until after I went through my credit card company. All the sudden they are now responding. Buy from them at your own risk
18 de setembro de 2025
Opinião espontânea
Resposta da Sohimi
Hello,
According to our communication, due to logistics delays and our previous week-long holiday, your order was not processed promptly. However, we have made it clear that a refund will be issued. We hope you understand this inconvenience and thank you for your support.
Обслужването е на много добро ниво.
28 de setembro de 2025
Resposta da Sohimi
Hello,
Thank you so much for taking the time to review us.
We highly appreciate the positive feedback and are so glad you are happy with our products and service.
If you do ever have any questions or any concerns just let us know and we will be happy to help.
Resposta da Sohimi
Hello,
Thank you so much for taking the time to review us..
We are sorry that the product did not satisfy you. In order to better serve our customers, we promise that if the product has quality problems within 6 month after sale, we will give you a full refund or reissue you a new product.
We are sorry to bring you not good experience. Please feel free to contact our after-sales team, they will serve you wholeheartedly. Thank you for your support.
Your products do as advertised and were delivered promptly
Your products do as advertised, and were delivered promptly.
2 de outubro de 2025
Resposta da Sohimi
Hello,
Thank you so much for taking the time to review us.
We highly appreciate the positive feedback and are so glad you are happy with our products and service.
If you do ever have any questions or any concerns just let us know and we will be happy to help.
I ordered something on the 26th of last…
I ordered something on the 26th of last month and its the 5th and i still havent received my order and when i try to track my order i have to download an app and the app isnt even accurate and wont tell me when my order is supposed to even arrive anything you can get from here i would just go to your local shop or amazon
28 de setembro de 2025
Resposta da Sohimi
Thank you so much for taking the time to review us..
We are sorry to hear that you have not received the product. We will check the logistics information for you immediately. According to the logistics information, the package is delivered, please check it here:https://track.4px.com/#/result/0/4PX3002056681940CN. If you have not received it, please ask your family or neighbors whether they have helped you to get the package. Thank you for your support. If you have any questions, please contact our customer service team: they will offer you full after-sale service. Thank you for your support.
Love the item
Love the item. It’s been over a week and it’s still in China. Not sure when I will receive them. Have ordered this item about ten times and none came from China. Thanks
25 de setembro de 2025
Resposta da Sohimi
Hello,
Thank you so much for taking the time to review us..
We are very sorry for the logistics delay. Since some products are shipped from overseas warehouses, it will take longer than local shipping. After checking, we found that your package is on the way. Please track it here>https://track.4px.com/#/result/0/4PX3002041425030CN Thank you for your support.
Ideal service on inop. product
BASIC INFO:
Stunningly great customer service - very quick, easy, no hassle refund for inoperable product.
TOO MANY DETAILS:
Based on a stellar review on bedible.com, I ordered the Big Mouth 3 in 1 Tongue Sucking and Licking Clitoral Vibrator.
Shipping speed was fine, & the item was packaged well.
I charged it before first use, and it mostly worked. Sadly, the motor’s ability to increase power levels failed.
I did a ton of t-shooting so I could describe the exact problem.
I reached out to their customer service via the ‘contact us’ form on their site.
Within 24 hours, they requested a video of the malfunction.
I sent the video.
9/24 -Within 24 hours, they offered me a replacement or refund.
I chose a refund.
9/25 - Within 14 hours, they offered 3 methods to refund me.
I chose original payment method.
9/26 Within 24 hours, the money was in my account.
This is ideal. And it makes me more willing to try another product from SOHIMI.
26 de setembro de 2025
Opinião espontânea
Resposta da Sohimi
Hello,
Thank you so much for taking the time to review us.
We highly appreciate the positive feedback and are so glad you are happy with our products and service.
If you do ever have any questions or any concerns just let us know and we will be happy to help.
Late to arrive
The toy was a little too short for me but other than that good. My biggest complaint was that it took 10 days for the product to arrive. It was supposed to arrive in 4 days.
27 de agosto de 2025
Resposta da Sohimi
Hello,
Thank you so much for taking the time to review us..
We are sorry that the product did not satisfy you. In order to better serve our customers, we promise that if the product has quality problems within 6 month after sale, we will give you a full refund or reissue you a new product.
We are sorry to bring you not good experience. Please feel free to contact our after-sales team, they will serve you wholeheartedly. Thank you for your support.
penis sizes need to be up front
First, you're products need to be labeled as for small , medium or larger penises. I read the info on my latest purchase, and thought it might work for me. Wrong again, it has good depth, but the girth part is not good for me. You should find, or have masturbators that are designed and made for girthier penises. And label as such for bigger dicks.
27 de agosto de 2025
Resposta da Sohimi
Hello,
Thank you so much for taking the time to review us..
We are sorry that the product did not satisfy you. In order to better serve our customers, we promise that if the product has quality problems within 6 month after sale, we will give you a full refund or reissue you a new product. For the size issue, we have marked the detailed size of the product, and hope you will purchase according to your needs. Thank you for your support
We are sorry to bring you not good experience. Please feel free to contact our after-sales team, they will serve you wholeheartedly. Thank you for your support.
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