Simply wanted to reschedule my appointment and they say to do so they charge an extra $100. I understand late fee rescheduling within 24hrs, i probably gave 12 hrs notice, but 100 for people... Ver mais
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Leia as opiniões dos outros
If you value your mental health and sanity do not use this service. They employ 'experts' who ignore Gp referrals, Go on 10 minute verbal tirades at patients and when sending a formal complaint to the... Ver mais
Dealing with mental health can be overwhelming, daunting and expensive. Although there's many reasons to go, there's just as many reasons that stops someone (me). Someone.health made it so much easi... Ver mais
A empresa respondeu
Just spoke to someone health on the phone to try to get support for making an appointment for a teenager and the lady was so rude! I asked respectfully if I could speak to another staff member and she... Ver mais
Informações sobre a empresa
Escrito pela empresa
Talk to someone.health about your mental health today. We connect you with Medicare bulk-billed video and phone psychologist counselling, Australia wide.
Informações de contacto
GPO Box 2126, 2001, Sydney, Austrália
- 1300 546 821
- team@someone.health
- someone.health
2,2
Mau
661 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Não respondeu a opiniões negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Resposta da someone.health
Thank you for your feedback! Glad to hear it went well 🙂
great to be able to speak to someone…
great to be able to speak to someone about my issues
15 de dezembro de 2022
Resposta da someone.health
Thanks Fiona - glad it went well! 🙂
Good advice and professional support
Talking to psychologist I think it’s very big help to recover my anxiety and depression
11 de dezembro de 2022
Resposta da someone.health
Really glad to hear it's going well - thank you for your feedback!
Very communicative and warm
The company is very communicative with me and they make me feel valuable as a person rather than making me feel like just another customer! Any communication I’ve had with the administrative team has been very warm and positive. I think there were some wrong emails sent though. On 8th Dec 2021, I had been sent an email by a Vanessa Lee asking for me to complete an intake form before my supposed appointment with her when I don’t have any appointments with her at all.
7 de dezembro de 2022
Resposta da someone.health
Hi Felicia - thank you for your feedback! Really pleased to hear that you've had such a good experience so far! The forms you received were from our Support Team 🙂
Helpfull and a good listener
Helpfull and a good listener. With prompt timing on the call.
7 de dezembro de 2022
Resposta da someone.health
Thanks for your feedback 🙂
Very switched on therapist
Very switched on therapist, good listener, excellent identification of the issues and practical advice and follow-up material to assist
6 de dezembro de 2022
Resposta da someone.health
Thanks for your feedback Gary - so happy to hear it's gone so well!
First Timer
I felt very comfortable from the start of the session to the end of the session - very happy with the psychologist chosen - have booked more appointments with her.
My second appointment booked 19.12.2022 did not go so well - she did not commence with my session booked and made no contact as to what was going on even someone.health could not reach her - so missed out on a much needed session and cancelled my third session with this person as found to be unreliable and unprofessional - will continue with a different psychologist now.
7 de dezembro de 2022
Resposta da someone.health
Thanks Julia 🙂 Great to hear!
I am really happy to seek the support…
I am really happy to seek the support services from someone health. The team is excellent, quick assistance provided when required.
8 de dezembro de 2022
Resposta da someone.health
Thank you for your feedback! Great to hear everything has gone so well 🙂
I’m impressed
I booking process was easy and the administration was professional. My psychologist and I have connected well, I feel heard and understood.
27 de novembro de 2022
Resposta da someone.health
Thank you for your feedback! So glad to hear it all went well 🙂
Exceptional service.
Team hepled confirm appointment time when i forgot. My contact details were quickly updated and Psychologist went beyond expectations trying to contact me.
30 de novembro de 2022
Resposta da someone.health
Great to hear Melissa-Jane! Thanks for your feedback 🙂
Very easy to access
22 de novembro de 2022
Resposta da someone.health
Thanks for your feedback Krissie! 🙂
Resposta da someone.health
Thanks for your feedback Michelle, happy to hear you had a great experience 🙂
Felt at ease straight away.
Felt at ease straight away.
It was good to openly speak to someone.
22 de novembro de 2022
Resposta da someone.health
Really good to hear Christine, thank you!
Very helpful session
Very helpful session. All staff interactions have been excellent. The only big issue I have is putting my birthdate in. It is a very time consuming tedious process.
21 de novembro de 2022
Resposta da someone.health
Thank you Shirley! So glad to hear you had an overall good experience with us. If you ever need help with anything feel free to jump onto our Live Chat or reach out to us on team@someone.health 🙂
Great session
I was very comfortable and happy with how the session went and am looking forward to the next session
22 de novembro de 2022
Resposta da someone.health
Thank you for your feedback, appreciate it! 🙂
it went really well.
21 de novembro de 2022
Resposta da someone.health
Wonderful to hear! Thanks for your feedback 🙂
I was able to find a psychologist who I…
I was able to find a psychologist who I thought would fit well with me by reading her background before I made contact for a session.
The sessions are going well :)
21 de novembro de 2022
Resposta da someone.health
Really glad to hear things are going well, Elizabeth 🙂
Ease of use and the psychologist himself
21 de novembro de 2022
Resposta da someone.health
Thanks Trent 🙂
Very Understanding and knew right away…
Very Understanding and knew right away what my problems were. And very easy to talk to.
16 de novembro de 2022
Resposta da someone.health
Really good to hear Michael, thanks for your feedback!
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