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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Great virtual tour where we discussed use specific to my elder mom and all the additions to the Premium model. No sales pressure or upselling. No commission. Whether by web chat, phone, or email, t... Ver mais

Classificada 5 em 5 estrelas

Spending $8k online is always a little concerning but Sondercare was excellent! Communication was there every step. We received the bed in 7 days and LOVE it. The contractor who handled setup only ga... Ver mais

Classificada 4 em 5 estrelas

Company was very responsive. The “white glove” delivery wasn’t what we expected. It was a moving van not connected with the Sondercare Company. They brought the wrong sized bed and had to make a secon... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Yes the bed is expensive but it has amazing features looks like a normal bed which makes my Dad feel good. The bed's positions are extremely helpful given my Dad's mobility issues but he does need as... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Fabricante de equipamento médico
  2. também em
  3. Fornecedor de equipamento médico
  4. Loja de artigos hospitalares

Escrito pela empresa

At SonderCare, we're committed to bringing top of the line home care products to the North American market. One of our most popular offerings is the Aura line of home hospital beds. We've made it our mission to supply the home healthcare and senior living market with the best hospital beds, mobility devices and safety accessories available. What sets our beds apart is that they deliver all the care and support of a traditional hospital bed, but with a luxury, stylish, and non-institutional design. Plus, they meet and exceed all the current medical certification standards. For over three decades, we've been revolutionizing the homecare product industry, covering everything from engineering and production to marketing and sales. Our team is united by a common passion: helping people lead better lives through innovative home healthcare products sourced from around the globe.


Informações de contacto

4,8

Excelente

TrustScore: 5 em 5

138 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,8

Todas as opiniões

(138)

16 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Chad was fantastic

Chad was fantastic. We had to move the bed from one room to another at the facility and then from the facility to our home. He was also the one that delivered and set up the first time. He was always cheerful and had a great attitude. The bed itself is fantastic.

18 de abril de 2024
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Resposta da SonderCare

Thanks for the review! We are happy to hear about your positive experience. It's wonderful to know that you're happy with the bed itself as well. If you ever need further assistance or have any questions, please don't hesitate to reach out.

Classificada 5 em 5 estrelas

yes it was

It was delivered on time, and they helped the ladies who care for my brother how to use the bed. They said the delivery men were very nice and respectful and answered all their questions. I would recommend SonderCare if you need a quality bed for your loved one.

3 de maio de 2024
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Resposta da SonderCare

Thank you for your review! We're glad our team could assist with the bed delivery and provide helpful guidance to the caregivers. We appreciate your recommendation. If there is anything we can do in the future, please reach out. We are happy to help.

Classificada 5 em 5 estrelas

Quality and service as promised!

Delivery was on time. Both installers,Bryan and Carl, were courteous ,efficient and knowledgeable about bed and the controls. Totally happy with the job they did.
Haven’t used the bed yet but can already tell that is exactly what we wanted. Engineering and style are both in abundance in this product. Could not be more satisfied.
Bill Walker

17 de abril de 2024
logótipo da SonderCare

Resposta da SonderCare

Thanks for the review, Bill. We are happy to hear you were provided exceptional service during the installation and delivery process. Please let us know if you need anything in the future, we are happy to help!

Classificada 5 em 5 estrelas

My brother and sister were worried that…

My brother and sister were worried that a hospital bed in our moms house would upset them but they taken it well. They love that it is higher quality than insurance beds and helps us out taking care of her.

12 de abril de 2024
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Resposta da SonderCare

We appreciate your feedback! It is great to hear about your positive experience with our bed! If you need anything in the future please reach out, we are happy to help!

Classificada 5 em 5 estrelas

My names Josey and I purchased a…

My names Josey and I purchased a SonderCare bed for my ad in March of this year. They truly care about their customers and go above and beyond to ensure their comfort and satisfaction.

12 de abril de 2024
logótipo da SonderCare

Resposta da SonderCare

Thank for the review! We are happy to hear about your positive experience, Josey. We are committed to exceeding customer expectations to ensure comfort and satisfaction.

Classificada 5 em 5 estrelas

Their beds have been a true blessing…

Their beds have been a true blessing during this difficult time thanks to Nathan and SonderCare for always being a phone call away

12 de abril de 2024
logótipo da SonderCare

Resposta da SonderCare

Thanks for the review! We are happy to hear that our bed has provided comfort during a difficult time.

Classificada 4 em 5 estrelas

We needed it quick and that's what…

We needed it quick and that's what happened! Friendly and top quality I have to say and now we have a premium hospital bed for our home. Thanks to Kyle and Nathan for great work

12 de abril de 2024
logótipo da SonderCare

Resposta da SonderCare

We appreciate your feedback! We are happy to hear you had a positive experience, we pride ourselves on fast delivery alongside exceptional service. If there is anything you need in the future please reach out, we are happy to help!

Classificada 5 em 5 estrelas

I know it was a more expensive bed but…

I know it was a more expensive bed but it helped me get more comfortable at night and sure I'm grateful for that. Chad was ready to go on delivery day and everything was working quickly

12 de abril de 2024
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Resposta da SonderCare

We are happy to hear our bed has help make you more comfortable! Please let us know if you need anything in the future, we are happy to help!

Classificada 5 em 5 estrelas

The aura hospital bed has been AMAZING…

The aura hospital bed has been AMAZING for my dad. They helped us learn about the bed over a virtual demo and Chad helped us setup and get it ready. AMAZING!

12 de abril de 2024
logótipo da SonderCare

Resposta da SonderCare

We appreciate your feedback! We are happy to hear that the Aura bed has made a positive impact for your dad. Please let us know if you need anything in the future, we are happy to help!

Classificada 5 em 5 estrelas

We rented a hospital bed for 2 months…

We rented a hospital bed for 2 months for out 97 yr old mother. It was delivered on time without any damage to the narrow hallway. As they were delivering the bed Mom fell again and didn't get home till 2 weeks later. Sondercare did not charge us for those 2 weeks. When we returned the bed it was picked up again in less than 24 hours. Seyar was always very helpful and supportive of our needs. Thank you Seyar.

11 de abril de 2024
Opinião espontânea
logótipo da SonderCare

Resposta da SonderCare

We appreciate your feedback! We are glad to hear that the delivery went well. We understand how important it is to accommodate your mother's needs, and we're grateful for your trust in us during this time. Please reach out if you need anything in the future, we are happy to help!

Classificada 5 em 5 estrelas

The bed is top of the line

The bed is top of the line. The customer service is amazing. Sayer was our delivery person and he was awesome. I highly recommend!

6 de abril de 2024
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Resposta da SonderCare

Thank you for the review. We appreciate your feedback and review.

Classificada 5 em 5 estrelas

fabulous service, excellent bed

Yes the bed is expensive but it has amazing features looks like a normal bed which makes my Dad feel good. The bed's positions are extremely helpful given my Dad's mobility issues but he does need assistance to enable those features. The remote is a bit tough to digest for an ailing senior with poor vision but with help, the bed has helped improve my Dad's sleep and level of comfort. The set up service is fantastic - our rep was top notch.

20 de março de 2024
logótipo da SonderCare

Resposta da SonderCare

Thank you for the review. We are glad to hear the beds features and appearance have made you Dad feel good. It's wonderful to hear that the bed's positions have improved his sleep and comfort, and we appreciate your positive feedback.

Classificada 5 em 5 estrelas

Excellent bed, and experience.

Seyar Ibrahimi was very helpful in ordering this excellent bed for my Father. He delivered it and installed it in a timely and efficient matter, making the whole experience easy and stress free.

24 de março de 2024
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Resposta da SonderCare

Thank you for your review. We are happy to hear about your positive experience with our representative and our SonderCare bed.

Classificada 5 em 5 estrelas

I was extremely pleased with the white gloves delivery…

I was extremely pleased with the white gloves delivery of my platinum aura bed. The delivery/setup person (Seyar) was very polite, professional, prompt and knowlegeable. He called to let me know he was on the way and even asked if he could bring me a coffee! I asked lots of questions and he was very patient. I love the bed, very comfortable after first night, hopefully many good sleeps ahead.

22 de fevereiro de 2024
Opinião espontânea
logótipo da SonderCare

Resposta da SonderCare

Thanks for the review, Bob. We're delighted to hear about your positive experience with our white glove delivery service, and we're thrilled that you're enjoying the comfort of your Aura Platinum bed!

Classificada 5 em 5 estrelas

Good follow up after purchase

Good follow up after purchase, delivery on time, installers competent, friendly.

15 de fevereiro de 2024
logótipo da SonderCare

Resposta da SonderCare

Thank you for the review. Please let us know if you need anything in the future, we are happy to help!

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