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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Great virtual tour where we discussed use specific to my elder mom and all the additions to the Premium model. No sales pressure or upselling. No commission. Whether by web chat, phone, or email, t... Ver mais

Classificada 5 em 5 estrelas

Spending $8k online is always a little concerning but Sondercare was excellent! Communication was there every step. We received the bed in 7 days and LOVE it. The contractor who handled setup only ga... Ver mais

Classificada 4 em 5 estrelas

Company was very responsive. The “white glove” delivery wasn’t what we expected. It was a moving van not connected with the Sondercare Company. They brought the wrong sized bed and had to make a secon... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Yes the bed is expensive but it has amazing features looks like a normal bed which makes my Dad feel good. The bed's positions are extremely helpful given my Dad's mobility issues but he does need as... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Fabricante de equipamento médico
  2. também em
  3. Fornecedor de equipamento médico
  4. Loja de artigos hospitalares

Escrito pela empresa

At SonderCare, we're committed to bringing top of the line home care products to the North American market. One of our most popular offerings is the Aura line of home hospital beds. We've made it our mission to supply the home healthcare and senior living market with the best hospital beds, mobility devices and safety accessories available. What sets our beds apart is that they deliver all the care and support of a traditional hospital bed, but with a luxury, stylish, and non-institutional design. Plus, they meet and exceed all the current medical certification standards. For over three decades, we've been revolutionizing the homecare product industry, covering everything from engineering and production to marketing and sales. Our team is united by a common passion: helping people lead better lives through innovative home healthcare products sourced from around the globe.


Informações de contacto

4,8

Excelente

TrustScore: 5 em 5

138 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Como esta empresa usa o Trustpilot

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4,8

Todas as opiniões

(138)

16 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Highly Recommend

I highly recommend Sondercare products. Nathan exceeded expectations with the delivery and setup of the bed at the new memory care facility!

13 de setembro de 2024
Opinião espontânea
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Resposta da SonderCare

Thank you for the review and recommendation! We are so happy to hear that Nathan exceeded your expectations. If you need anything in the future, please reach out; we are happy to help!

Classificada 5 em 5 estrelas

Ordering the bed was quick and…

Ordering the bed was quick and efficient. Since I haven’t received the bed yet I can’t give it a review.

4 de setembro de 2024
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Resposta da SonderCare

Thank you for your feedback! We’re glad to hear that the ordering process was quick and efficient. We look forward to your thoughts once the bed arrives. If you have any questions in the meantime, feel free to reach out!

Classificada 5 em 5 estrelas

Working with Zoey has been a treat

Working with Zoey has been a treat.
She is professional and caring. She took the time to train and guide us through the process.
She explained the benefits of owing a Sondercare bed and my client is delighted.
Zoey is a wonderful asset to your company!

5 de setembro de 2024
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Resposta da SonderCare

Thank you for the review! We are happy to hear about your positive experience with Zoey! We appreciate your support and look forward to serving you and your clients in the future!

Classificada 5 em 5 estrelas

The Rolls Royce of adjustable beds

The Rolls Royce of adjustable beds. Expensive but well worth it. Josuy in headquarters and Chad in my area are very knowledgeable and responsive to any questions or concerns. You get what you pay for.

28 de agosto de 2024
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Resposta da SonderCare

Thank you for the review! We’re thrilled to hear that you consider our bed the Rolls Royce of adjustable beds and that you received excellent service. If you have any more questions or need further assistance, please feel free to reach out.

Classificada 5 em 5 estrelas

Chad was so helpful

Chad was so helpful. He delivered my mom’s bed within a day of ordering, came back to help whenever needed, and was kind and eager to help in any way we needed. The whole customer care team were friendly, responsive and helpful. And the bed is excellent quality.

17 de agosto de 2024
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Resposta da SonderCare

Thanks for the review. We're delighted to hear that Chad and our team were so helpful and that you're pleased with the bed. If you need anything else, just let us know!

Classificada 5 em 5 estrelas

A great experience

Great quality and comfort from the bed and friendly ,efficient service. Andrew was so helpful.

29 de julho de 2024
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Resposta da SonderCare

Thanks for the review, we are happy to hear you had a positive experience. If you need anything in the future please reach out, we are happy to help!

Classificada 5 em 5 estrelas

Order process

The order process was efficient and friendly.

20 de junho de 2024
logótipo da SonderCare

Resposta da SonderCare

Thanks for the review. We are happy to hear about your positive experience. If you need anything in the future please reach out, we are happy to help.

Classificada 5 em 5 estrelas

As someone with chronic pain

As someone with chronic pain, I can give a serious review on the comfort and support provided by SonderCare's hospital beds. They've made a big difference in my daily life.

21 de março de 2024
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Resposta da SonderCare

Thanks for your review! Helping customers like you find relief from chronic pain is exactly why we're passionate about what we do. If you need anything in the future please reach out, we are happy to help.

Classificada 5 em 5 estrelas

I've had my SonderCare bed for a few…

I've had my SonderCare bed for a few months now, and it's still in pristine condition. The quality and craftsmanship are what we paid for.

12 de abril de 2024
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Resposta da SonderCare

Thanks for the review! Ensuring durable and high-quality products is our priority, and we're thrilled that your experience reflects that. Thank you for choosing SonderCare, and we're here if you need anything in the future!

Classificada 5 em 5 estrelas

The delivery and setup of our…

The delivery and setup of our SonderCare bed was very professional. We had to change the date and everyone was very nice to us.

12 de abril de 2024
logótipo da SonderCare

Resposta da SonderCare

Thanks for the review! We're happy to hear about your positive experience with the delivery and setup of your SonderCare bed! Our team strives to provide professional service and flexibility to accommodate our customers' needs.

Classificada 5 em 5 estrelas

I was worried about the cost of a…

I was worried about the cost of a hospital bed, but SonderCare's prices are so reasonable for the quality in the end. We previously had a medicare supplied bed...

12 de abril de 2024
logótipo da SonderCare

Resposta da SonderCare

Thanks for the review! We are happy to hear you are enjoying your SonderCare bed. If you need anything in the future, please reach out, we are happy to help!

Classificada 5 em 5 estrelas

SonderCare's commitment to their…

SonderCare's commitment to their customers is evident in every interaction. They truly go the extra mile to ensure that their beds are meeting the unique needs of each individual.

21 de março de 2024
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Resposta da SonderCare

Thank you for the review! Customer satisfaction is our priority, and we're dedicated to meeting unique needs. If you need anything in the future, please reach out, we are happy to help!

Classificada 5 em 5 estrelas

I never knew how much I appreciate a…

I never knew how much I appreciate a hospital bed until experience comfort and convenience of SonderCare. They've made a challenging situation manageable for me.

12 de abril de 2024
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Resposta da SonderCare

We're so glad to hear that our hospital bed has made a positive impact during what we understand can be a challenging time. If there's anything else we can do to assist you further, please don't hesitate to reach out, we are happy to help!

Classificada 5 em 5 estrelas

The adjustable features of SonderCare's…

The adjustable features of SonderCare's beds have been a game-changer for my hubby. He's able to find the perfect position for his needs, and it's made such a difference in his comfort level.

12 de abril de 2024
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Resposta da SonderCare

We're happy to hear that the adjustable features of our bed has made such a positive difference for your husband! Providing comfort and customization is what we strive for, and we're thrilled that our bed has been able to meet his needs effectively. If there's anything else we can assist you with, please don't hesitate to reach out. We're here to ensure continued comfort and satisfaction.

Classificada 5 em 5 estrelas

I'm so impressed with the quality and…

I'm so impressed with the quality and durability of SonderCare's hospital beds. They've really taken the time to talk to me and have been a reliable companion throughout my father's recovery.

12 de abril de 2024
logótipo da SonderCare

Resposta da SonderCare

Thanks for the review! We are happy to hear about your positive experience with our bed. If you ever need further assistance or have any questions, please don't hesitate to reach out. We're here for you every step of the way.

Classificada 5 em 5 estrelas

I can't thank them enough for the…

I can't thank them enough for the difference they've made in my mom's life.

12 de abril de 2024
logótipo da SonderCare

Resposta da SonderCare

Thanks for the review! We're so grateful to hear that we've made a positive impact on your mom's life! It's our mission to provide solutions that enhance comfort and well-being. If there's anything more we can do, please don't hesitate to reach out.

Classificada 5 em 5 estrelas

Thanks, Zoey!

Since working with Zoey, I found it easy to communicate the needs of my customers to her. She’s prompt and accessible when needed. I’m glad she’s now a part of the team I work with at Sondercare. Thanks Zoey!

21 de maio de 2024
Opinião espontânea
logótipo da SonderCare

Resposta da SonderCare

Thanks for your review! We are thrilled to hear about your positive experience, and we are glad Zoey has been able to meet your need effectively. We look forward to continuing to provide excellent service to you and your customers. We are happy to help!

Classificada 5 em 5 estrelas

Great service

Timely, Professional, Educational.

17 de maio de 2024
logótipo da SonderCare

Resposta da SonderCare

Thanks for the review! If there is anything we can do in the future please reach out, we are happy to help!

Classificada 5 em 5 estrelas

When researching the internet for a…

When researching the internet for a hospital bed for my husband, February 2024, I came across Sondercare. It was truly an amazing find because I knew my husband would be depressed to find the typical hospital bed in our living room when he arrived home from the hospital. The bed has all the functions of a hospital bed PLUS. This at a touch of a button. The pleasant and comfortable look is truly a bonus.

I called to inquire about the bed. This was my first contact with Seyar. His professionalism, kind and compassionate manner confirmed I was making the right decision for my husband and my home.

The installation went very smoothly even though I have stairs leading into the house. Seyar and his colleague were also very willing to accommodate rearranging a few pieces of furniture to place the bed in the best spot.

The mattress is extremely comfortable and when required the safety railings are easy to use. This can be extremely helpful should you have back issues. An additional bonus was that my husband did not get a pressure sore as he did in the hospital.

When it was time to remove the bed, once again Seyar made all the arrangements and everything was seamless. Seyar and his colleague arranged our furniture back to the original location

I sincerely recommend the Sondercare bed with their professional, knowledgeable and caring representation.

2 de fevereiro de 2024
Opinião espontânea
logótipo da SonderCare

Resposta da SonderCare

Thank you for the wonderful review! We're happy that our bed exceeded your expectations and provided comfort and functionality for your husband. We truly appreciate your recommendation and are here for any future needs you may have.

A Experiência Trustpilot

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