Sonic Drive-In Opiniões 336

This happened in the Fort Walton Beach Sonic. I am a Door dasher and went to pick up a order for a customer and this guy (employee) does not listen very well or at all i told him i would be waiting outside for them to bring order, 15 minutes later i asked about the order and he goes are you ready for the order and thought i had left. No i did not leave why would i do that. Overall very unsatisfied with this store i told him i would not be coming back there.

Took 30 mins to get order which was under cooked and not very warm. I called the sonic phone number and got the run around and didnt even offer to fix order. I will never eat at sonic anywhere again

Always getting the wrong order purposely. Like they be slow and have the exact instructions on the app and does it every time I go. A strawberry lemonade with no ice. Just charge extra for the no ice I will pay for it instead of making it wrong and wasting more product and causing frustration for both of us.

Horrible experience today!! 35.00 down the drain. I drive 25 minutes to the nearest Sonic every few months but tonight they dropped the ball with all of our order. I wish I could show the pics I took. The double bacon cheeseburger had no ketchup as ordered and 2 pc of bacon for 9.00
My BLT had hard bread 3 pc of bacon and dry a** lettuce and 1 small pc of tomato 7.00!!
Our medium fries didn’t even fill the container it came in. Lemonade my husband gets was gross and they gave me a sprite not ocean water….. if I hadn’t drove half way home already I would have went back in and got money back!!!!!!

The food was terrible …got suppose to be crispy chicken sandwich… looked like had been cooked the week before… not crispy dark brown in color …tough . The sprite tasted like seltzer water. Have no intentions of ever going back to the Morehead, Kentucky Sonic. I actually was afraid to eat our food.

1st The Onion Rings was a big hard black bunch. Burnt!
2nd the chicken wrap- lettuce was soggy, chicken was hard. overall cold.
3rd the sprite was like water with bubbles.
4th I've waited 50 minutes at a pickup stall after mobile ordering from the app.
This is absolutely insane.
You have another customer walk up and order and have his food and left before I've even got mine. This is the worse service I have ever experienced.

My daughter's food had hair in it and my son's food had too much mayonnaise.

I ordered 2 medium turtle blast shakes. My order was taken at 9:46 P.M. and I didn't receive my shakes until 10:07 all while everyone was in there standing around, laughing, taking their sweet time. I would understand if it's busy, but I was literally the only person in the drive thru and drive in! This was at the Coweta Oklahoma location.

1. Two other orders were brought out before ours. Server had to be reminded about our order (I understand it was not her fault? It took under 15 minutes to bring our order
2. We placed our order at 3:28 on Aug 18
We placed our order for two pretzels & 2 mozzarella sticks we were charged full price for sticks. Per advertisement we should have been charged $1. Not full price!!! Since we were in a hurry, I was not able to dispute. Extremely disappointed with service

Placed order on sonic app on July 1, currently it is Aug 14, and still no call back from corporate. I have called 6 times. My order has 3 items incorrectly made. And my tea was supposed to be sweet but got unsweetened. I called store 15 minutes after we picked up. Manager told me they would refund my order. Waited 2 weeks, called back talked to another mgr, told me forest manager lied to me, can’t refund when ordered through app, it’s a 3rd party. Was rude, refused to give me her name and hung up on me. Keep calling customer service number and keep getting told a supervisor will call me back. This is absolutely ridiculous, customer service is horrible!!! I was told by truck stop where this is located that it is a continuous problem with sonic and nothing is usually done about issues.

Worse than Terrible!
Used the SONIC APP for the first time and ate this restaurant for the first time.
DO NOT GIVE THIS APP YOUR CREDIT CARD INFORMATION.
Sonic Incident #250807000444
Coupon did not work, did not get the 1/2 price slushy, did not get credited for 2 $10 e-gift cards. Lunch for 2 adults and one 5-year-old was $30.32. Order# 1000302002615, check #53388 Restaurant #5065. Talked with General Manager and she was very nice but could not fix the credit card dispute since it was on the app. corporate customer service has not gotten back to me about this issue yet.

Natalie did a perfect job im greatful was so nice and friendly we got our order out just in time didn't have to wait at all ya need to promote that young lady 💯😎👍best service ive had scenes being back at soinc im very greatful thank you so much 💯💯💯👍👍👍👍😎😎😎😎😎💯💯💯💯💯💯💯💯

Chocolate shakes tasted like strawberry mixed in. There was nothing exciting and it took forever Very disappointed !!

Drove to a Sonic in El Paso on Doniphan, food was cold horrible taste was not able to eat it. Don't buy from that store.

It wasn’t even 11:00 and they were closed I got there at 14 mins until 11:pm on NE 23rd and Douglas blvd in Midwest city , I go there almost everyday for the same thing and I sure was disappointed, I had to drive 5 miles out of the way to the one on air depot and was able to order and the girl waiting at the window was just as polite as can be, thank you sonic for have other dependable locations

The sonic in hialeah gardens blvd. Too bad I can’t put less than one star, I am very disappointed the service. Hiring irresponsible kids to save a buck makes for horrible service. I am not one to do bad reviews but this one upset me because I can’t believe the manager allows for the employees to do what they want with the phone calls, I went to purchase two Oreo shakes with extra Oreos and adding up the two shakes doesn’t make one whole Oreo cookie so I called to ask for the manager and they just hung up on me then never picked up the phone again I left. Message to Alicia who I’m guessing is the manager let’s see if she returns my calls because I was very well charged for my Oreos and never got them but that’s the least if they would have faced the situation I would maybe have avoided this review the service is more than horrible. SMH!!!🤦🏻‍♀️ 🤦🏻‍♀️🤦🏻‍♀️

This app is useless in my town. Green chili is an ingredient used pretty much everywhere in New Mexico, with Sonic included. But the app only has national ingredients, no green chili. So you cannot order green chili on your burger or any other item using the app. This prevents me from getting any app specials. It is a simple fix, a special request box, charges may apply.

Overcharge for purchases on your app. App does not recognize what stall you are in when you arrive. App is awful it gives you rewards but you have to keep searching for a location you can use them. WORST APP DESIGN I HAVE YET TO USE

I've gone to sonic for years but the one on Val Vista & Southern has really gone down. I just got a burger and it was raw and soggy. Fries didn't have much flavor. I'm pretty disappointed in the quality the last few times I've gone here.

They are one of the retailers that deliver to our house through Door dash. Sonic always has great food and I enjoy their fast, friendly, professional service.