Delivery was delayed by 1 day - but no problem as they contacted me first thing when delivery was due, apologised and confirmed delivery for the following day. Very pleasant delivery man. Decent amoun... Ver mais
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Leia as opiniões dos outros
Placed a recent order with this supplier, I was apprehensive as I had previously had a poor mix of wet and rotten wood as well as softwood when I had ordered hardwood, however I gave them a 2nd chance... Ver mais
My second order from Southwest Firewood. Straigtforward delivery, helpful driver. The only reason I don't give 5 is because for the first order there was a delay (about a week or two) for vehicle repa... Ver mais
Good communication from the guys, 2 full bags of well priced quality logs dropped in just where I asked. Will be using Southwest every year to top up the log burner store and lang may my lum reek.... Ver mais
Informações sobre a empresa
Escrito pela empresa
South west firewood is a long-established, trusted and fully accredited firewood log supplier based in Dumfries and Galloway. We have been trading in firewood for over 10 years now. The business is run by father and son team Stephen, Murray and Harry Graham. Southwest Firewood is a specialist firewood log supplier dedicated to providing the best product possible, predominantly to the local area within 30 miles of our yard, providing people with a cheaper, more environmentally friendly source of heat for their homes.
Informações de contacto
Corses Cottages, Parkgate, DG1 3NN, Dumfries, Reino Unido
- 01387 860392
- info@southwestfirewood.co.uk
- southwestfirewood.co.uk
4,7
Excelente
186 opiniões
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Excellent quality product and service
Placed a recent order with this supplier, I was apprehensive as I had previously had a poor mix of wet and rotten wood as well as softwood when I had ordered hardwood, however I gave them a 2nd chance. Not disappointed, 100% this time round, not a bad or wet bit in the mix, came when they said, communicated well. Excellent.
28 de setembro de 2024
Friendly service delivered to your door…
Friendly service delivered to your door (once the workout the sat nav directions!)
23 de setembro de 2024
Great logs, excellent delivery service
Great logs and excellent delivery service. Although the access to my garage was blocked by vehicles that morning, the delivery man nevertheless made it and dropped them as near as possible. Fantastic.
4 de setembro de 2024
I have ordered from this company before…
I have ordered from this company before always have had kiln dried wood ready to burn never have had a problem getting the fire started would recommend them to anyone
23 de agosto de 2024
Great service and products.
12 de julho de 2024
Service and communication good
Service and communication good, however this is the second time we have received wood with a higher moisture content than expected. The kiln dried logs we bought this time have a high internal moisture content (25-35%) when we checked the wood after splitting
4 de março de 2024
Brilliant product
Brilliant product, delivered to the door and the fella couldn’t have been friendlier (even though he is ex Navy 😊), would recommend highly.
8 de março de 2024
Amazing quick service
Amazing quick service, the wood delivery was positioned in such a way as to make it as easy as possible for me to move into woodstore. Thanks again 👍
12 de fevereiro de 2024
Seasoned firewood absolutely soaking…
Seasoned firewood absolutely soaking wet and would not burn properly and on occasion put the fire out
7 de fevereiro de 2024
Resposta da Southwest Firewood
Hi Matt, Apologies to hear than you are not satisfied with the products at this time of year the non kiln dried wood can be higher in moisture content hence they are not certified as ready to burn under woodsure. In future if you need to burn the wood right away i would recommend one of our kiln dried products. That said we have a good stock of dry seasoned Larch currently and would like to offer you a bag of this at half price to keep you going and allow the hardwood you ordered to dry out. Please just email back and we will sort it out for delivery asap.
Continue to be competitive
10 de janeiro de 2024
Very helpful and polite
9 de janeiro de 2024
Straight forward excellent service good…
Straight forward excellent service good value ,what more can you ask for - excellent definitely use again!
6 de janeiro de 2024
Very good service
31 de dezembro de 2023
Really helpful
22 de dezembro de 2023
firewood delivery problems
Although the product (firewood) was delivered to the correct address, I had specifically requested that the delivery be made after a certain date (as I wasn't at home). This request was however ignored with the result that the firewood was out in the rain for several days. It absorbed a lot of moisture and so doesn't burn as well as it should.
In addition, the company hasn't picked up the empty bag (which I left out for them on which required a deposit) or contacted me to say when they will do it.
8 de dezembro de 2023
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