Southwood Christmas Shop Opiniões 

380
TrustScore: 5 em 5

4,9

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

My order arrived well packaged. Very pleased with the Christmas tree which will be very easy to assemble and switched on in minutes. A lovely addition to my present decorations and will enhance my l... Ver mais

Classificada 5 em 5 estrelas

Early Christmas shopping as I missed on this item last year. It was a good price and delivery was perfect- not left on a doorstep and actually rang the doorbell. The item is lovely and it was good tha... Ver mais

Classificada 5 em 5 estrelas

What a fantastic shop Southwood Christmas shop is. We had a problem with our order which was dealt with immediately. I can't recommend enough. Would definitely buy again.

Classificada 5 em 5 estrelas

Ordered some Christmas Lemax pieces online and it arrived incredibly fast with completely free delivery. The fragile item was packed perfectly to ensure it arrived safely. Highly recommend ordering fr... Ver mais

Informações sobre a empresa

  1. Loja de artigos natalícios
  2. Decoração e Design de Interiores

Escrito pela empresa

We are a small family run business specialising in Christmas! We stock an extensive array of festive items; from lights, to fibre-optic Christmas trees, baubles to santa hats, to suit every home big or small, making it your one-stop Christmas destination. We offer nationwide delivery on our products including express delivery options.


Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

380 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 48 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,9

Todas as opiniões

(380)

131 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Pleased with order

My order arrived well packaged. Very pleased with the Christmas tree which will be very easy to assemble and switched on in minutes.
A lovely addition to my present decorations and will enhance my lounge.

4 de agosto de 2026
Classificada 5 em 5 estrelas

Lovely (very early) Christmas display

Early Christmas shopping as I missed on this item last year. It was a good price and delivery was perfect- not left on a doorstep and actually rang the doorbell. The item is lovely and it was good that the company notified me that it was available now. Sad I know preparing for Christmas in July but at least I know this item is here and I know my daughter and her family will love it.

29 de julho de 2026
Classificada 5 em 5 estrelas

Great service

Great service - ordered a Christmas decoration and not only was it much more reasonably priced than other places, but also delivered super fast!

10 de junho de 2026
Classificada 5 em 5 estrelas

Coca Cola polar bear Christmas tree decorations

After ordering two Christmas tree decorations, I was very pleased to receive them in just a few days, reasonably priced and exactly as described. The recipient will be thrilled to add these to his collection. I would definitely buy from here again, very happy with my purchase, Thankyou very much.

26 de maio de 2026
Classificada 1 em 5 estrelas

My parcel was left in an unsecured…

My parcel was left in an unsecured location and I did not receive it. The seller relied solely on a photograph of the package left unattended as “proof of delivery.” A photo of a parcel sitting somewhere other than my home address does not demonstrate that it was delivered into my possession — only that it was left there.

I am still seeking a full refund. Based on how this has been handled I would not recommend this company. Absolutely disgraceful service!

Note- Southwood Garden Centre as you are refusing to respond to my emails and calls - Royal Mail have advised me that you need to complete the “claim form” this is standard procedure when parcels are lost or stolen! Why are you refusing to complete this standard request for Royal Mail? 

Who Claims: The sender should initiate the claim, as they hold the contract.
Where to Claim: Use the Royal Mail online claims centre for the fastest service, or use a P58 form available at Post Office branches.
Evidence Needed: You must provide proof of posting and evidence of the item's value.

19 de dezembro de 2025
Opinião espontânea
logótipo da Southwood Christmas Shop

Resposta da Southwood Christmas Shop

We’re sorry to hear that you were disappointed with your experience.

In this case, the courier confirmed delivery to the address provided and supplied delivery evidence, which was shared with PayPal. PayPal carried out an independent review of the transaction and confirmed the delivery as valid, closing the case in line with their process.

We always aim to resolve delivery issues as fairly as possible and regret that this situation could not be resolved to your satisfaction.

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