Took a platinum ring in to be sized down. They did a great job, ring was cleaned & polished like new before collection. Communication was excellent. Staff were pleasant & helpful. A little mor... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
What a truly wonderful company to do business with.I ordered a ring for myself and it arrived neatly packaged and with a thank you message too. I know jewellers make profit from selling stuff but the... Ver mais
A empresa respondeu
Excellent communication from Sparklet. The delivery was quick - well packaged. The item is beautiful. Better than the picture on line. The only thing I would say is that the band on the ring is too fi... Ver mais
A empresa respondeu
Very pleased with a vintage bloodstone ring I bought for my partner's birthday. I was a bit apprehensive buying jewellery online but I had no need to worry because it was exactly as described a... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Sparklet is an independent jewellery specialist based in Tavistock, focusing on fine vintage and antique pieces. We carefully curate jewellery with character and craftsmanship, alongside offering professional services including repairs, alterations, valuations, and gemstone identification. We also buy gold, diamonds, vintage and antique jewellery, providing honest appraisals based on current market conditions. With an emphasis on quality, transparency, and a personal approach, we aim to offer a trusted and welcoming experience for every client.
Informações de contacto
Unit 3 Eastside Stores, The Market, PL19 0AL, Tavistock, Reino Unido
- 01822 851339
- admin@sparklet.co.uk
- sparklet.co.uk
4,8
Excelente
51 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
great attitude an great vintage rings
10 de dezembro de 2024
Resposta da Sparklet
Thank you very much for taking the time to leave us a review! ^_^ Sparklet Team
First time using and very impressed…
First time using and very impressed with the communications and service
9 de dezembro de 2024
Resposta da Sparklet
Thank you so much for the lovely feedback! We are very pleased that you had a great experience shopping with us, it means a lot to us ^_^ Sparklet Team
Exquisite Ring
I purchased a secondhand 18 carat gold and diamond ring, and had it resized. The ring was fully described and had lots of photos on the website to enable me to purchase with confidence. Excellent communication from Siew, who answered my questions promptly. When the ring arrived I was delighted. It is exquisite. A stunning design with beautiful diamonds. I would not hesitate to purchase from this company again.
5 de dezembro de 2024
Resposta da Sparklet
Thank you so much for the wonderful feedback! We are very happy that you had a great experience shopping with us, we hope you enjoy wearing this beautiful ring for many years to come ^_^ Sparklet Team
Great service
Great service, very quick recorded delivery. The ring was just as described and as the photos. Will buy from them again. Thank you
16 de novembro de 2024
Resposta da Sparklet
Thank you so much for the lovely feedback! We are very happy that you had a great experience shopping with us, it means a lot to us! ^_^ Sparklet Team
Purchased a pair of second hand diamond…
Purchased a pair of second hand diamond and sapphire earrings.
Delivery and packaging was excellent.
The earrings were more beautiful than they looked online.
I am over the moon with the quality of the stones and the condition of the earrings, just looked like brand new.
Can not fault the service or my purchase.
9 de novembro de 2024
Opinião espontânea
Resposta da Sparklet
Thank you so much for taking the time to leave us a review! We are very pleased that you love the earrings, we hope you enjoy wearing them for many years to come! ^_^ Sparklet Team
Great communication, and as stunning as described
Great communication. I initially emailed for information on resizing before I purchased a ring. I worked out actually the size would be fine and ordered online, at which point Siew recognised my email and contacted me to check whether I needed a resize or not, which was very thoughtful. Ring arrived quickly, safely and securely and is exactly as described - just stunning!
19 de outubro de 2024
Resposta da Sparklet
Thank you so much for taking the time to leave us a review! We are very pleased that you had a great experience shopping with us, it means everything to us. We hope this beautiful ring brings you lots of enjoyment for many years to come ^_^ Sparklet Team
Easy to use website and very fast…
Easy to use website and very fast delivery! Thank you.
5 de setembro de 2024
Resposta da Sparklet
Thank you very much for the feedback it means a lot to us :) We hope you enjoy wearing this beautiful ring for many years to come ^_^ Sparklet Team
Resposta da Sparklet
Thank you so much for the lovely feedback, we hope you enjoy wearing this beautiful ring!
Beautiful jewellery and excellent customer service
I received really good customer service when making enquiries about a piece of jewellery. The item was received very quickly and was as shown and described on the website. I am very pleased with the quality of the piece and would use Sparklet again.
25 de março de 2024
Resposta da Sparklet
Thank you so much for the feedback it means a lot to us :) We are very happy that you love the ring, we hope this beautiful ring brings you lots of enjoyment for many years to come ^_^ Sparklet Team
Excellent communication when asking a…
Excellent communication when asking a question, the item was packed well and as stated , beautiful ring my partner is over the moon 😊. I will be purchasing again for myself very soon.
22 de março de 2024
Resposta da Sparklet
Thank you very much for such a wonderful review! We are so pleased that you are happy with the ring and our service, it means a lot to us :) Please don't hesitate to get in touch if there is anything we can help you with in the future ^_^
Great service
Great service, replied promptly. The ring is absolutely beautiful in amazing condition. Very quick international delivery. Very happy!
13 de janeiro de 2024
Resposta da Sparklet
Thank you very much for the great feedback! We hope you enjoy wearing this beautiful ring for many years to come! ^_^
Really nice items …
Bought some really nice items which were good quality and value, were delivered in excellent condition and in good time.
18 de dezembro de 2023
Resposta da Sparklet
Thank you very much for the lovely feedback! We are really happy that you had a great experience shopping with us, it means a lot to us! ^_^ Sparklet Team
Resposta da Sparklet
Thank you very much for the great feedback! We are really pleased that you had a great experience shopping with us! ^_^ Sparklet Team
Ring resizing
My ring came and fit but I changed my mind about which finger I wanted it to go on. They replied me on the same day and was happy to take it back for a resize and delivery out again for me. All done within a couple of weeks, and very pleased with my ring now!
6 de outubro de 2023
Resposta da Sparklet
Thank you so much for the lovely feedback! We are really happy that you had a great experience shopping with us, it means a lot to us! We wish you all the best! ^_^ Sparklet Team
Really helpful fantastic reliable…
Really helpful fantastic reliable service and speedy delivery Thankyou
13 de julho de 2023
Resposta da Sparklet
Thank you so much for your wonderful feedback, we are really happy that you had a great experience shopping with us, it means a lot to us! We wish you all the best! ^_^ Sparklet Team
Great Gold Onyx Signet Ring with Scroll Work
This solid gold onyx signet ring has great scroll work on it's shoulders and collar and was very well presented. The ring received was as ordered. I would recommend Sparklet for quality of product and professional customer contact [good communication helped ensure a smooth transaction], as well as timely delivery. Thank you.
1 de maio de 2023
Resposta da Sparklet
A massive Thank You to you for leaving us a wonderful feedback! We are very happy that you love the ring and the packaging, please do not hesitate to get in touch if there is anything we can help you with in future ^_^ Sparklet Team
Special necklace for a special woman
I bought this necklace for my long-distance girlfriend, who is very much into gemstones. She told me that it was even more beautiful than she expected it to be, once she had it in her hands.
We had some issues with VAT and international shipping, but the store owner worked with us and helped us figure it out. I'm very pleased with the customer service we received.
Thanks for the perfect necklace and your support!
22 de abril de 2023
Resposta da Sparklet
We can't thank you enough for such a wonderful feedback! We are really pleased to hear that you had a great experience shopping with us, we wish you guys all the best! ^_^ Sparklet Team
Resposta da Sparklet
Thank you very much for the wonderful feedback! We are really happy that you love the ring! We wish you all the best and hope you enjoy wearing this beautiful ring for many years to come ^_^ Sparklet Team
Customer service was extremely good and…
Customer service was extremely good and fair.
9 de março de 2023
Resposta da Sparklet
Thank you very much for the great feedback, it means a lot to us! Please don't hesitate to get in touch if you need any help with jewellery in future. Sparklet team ^_^
Brilliant service ,excellent value for…
Brilliant service ,excellent value for goods brought, and prompt delivery very happy.
27 de fevereiro de 2023
Resposta da Sparklet
Thank you so much for the great feedback, we are very happy that you enjoyed our service, it means a lot to us! Please don't hesitate to get in touch if you need any help with jewellery in future. Sparklet team ^_^
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.