Placed order over a week ago. Order has still not been dispatched; my emails have been ignored. Can't get hold of anyone on chat or by phone. Awful experience - wish I had read reviews before purchasi... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Placed order over a week ago. Order has still not been dispatched; my emails have been ignored. Can't get hold of anyone on chat or by phone. Awful experience - wish I had read reviews before purchasi... Ver mais
A empresa respondeu
Really happy with my purchase, a twisted corded extension lead, great colour that blends nicely across an area of carpet to a lamp, which doesn't have a nearby socket. Nice quality reasonably priced.... Ver mais
One of the only companies that stock almost every electrical item and ship nationwide. Ive always found my wierd oven hob lights hard to get, but Sparks always find them and help me stop burning the... Ver mais
Be careful - this is scammers! Order # 211221 for SLV track system components was placed on 01-Aug-2025 with committed delivery date to UAE - 15.09.2025. Till now no progress with order. No response b... Ver mais
At Sparks Warehouse you can order online or speak to one of our highly experienced wholesale buying team to find any product you need and at the best price possible. We are here to help you track down all those hard to find products that slow up your jobs. Our website is growing every day with new products, tools for mechanics, and a massive range of spare parts that are often hard to find combined with all the usual best sellers from all the trusted main manufacturers. We work with all the main manufacturers so we can compare prices and use our buying power to get you a better price to either help you to save money or make more money on a job. Sparks Warehouse currently lists over 250,000 products and is the ultimate online tool for anyone looking for these hard to find products.
Unit 4, Ashville Trading Estate, SG7 6NN, Baldock, Reino Unido
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 18% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
2 stars because I got 2 bulbs, nothing more because I didn’t receive the other 2 bulbs. Ordered them all together on the 6th April, it's now the 4th June and they've just cancelled the order and sent a refund through. I emailed them multiple times prior to them cancelling and they just didn’t respond and still haven't responded or even emailed to send a message out of courtesy to let me know they weren't able to provide me with the 2 bulbs I paid for. They just cancelled instead and ignored me. I've waited nearly 3 months for these bulbs and I could have just ordered them elsewhere so they've wasted a lot of my time waiting for something, clearly I wasn't going to get.
Definitely not wasting any money or time with this company for anything else in the future. 👍🏼
I ordered wrong item, this was exchanged and delivered promptly
Stated that goods had been sent when in fact they had not. This happened before with this company and order was cancelled. I just wish they were more honest regarding delivery times as the goods they sell are great and priced well. I only got delivery after chasing them up asking for a tracking number.

Resposta da Sparks Warehouse
Update - now at 49 days since they took receipt of my returned items. No response to my 3 emails over the last 2 weeks. No answer to phone calls. No response to this review, despite me submitting further information to verify the purchase well over a week ago. Funny how the recent 5 star reviews got verified straight away.
Anyway, thankfully Chargeback exists. I hope that service costs Sparks Warehouse.
A truly awful company to deal with, avoid at all costs!
I'm refitting my kitchen and needed to replace all sockets and light switches with brass ones. Sparks Warehouse offered the best value for the range I wanted and I was happy with the price. Alarm bells started ringing when the stated delivery date of 2-3 days passed and after a week I got in touch to be told there was a delay with the supplier and stock was expected in another week or so.
Next up I got a despatched email with an expected delivery date, which again passed by without the goods.
When they eventually turned up I was not happy with the quality of the product and so asked to make a return. The return process was explained and I promptly sent them back, signed for and tracked, and delivered on the 17th April. I chased up the refund to be told there was a delay in processing refunds but to expect it in 14-21 days.
21 days passed and nothing, so I chase again, and again, and then after 30 days I get told there is a delay in processing refunds and it should take another 7-10 days, which is the period I am currently in.
Yes, 40 days in total for a straightforward return of a whole order, all the while I am out of pocket and they have my money and the goods. I have no confidence that I will see the refund.
Their communication is also terrible. Just one person answers emails, blaming accounts for the delay. It usually takes a chaser email to get an answer. No one answers the phone either.
An absolutely terrible way to treat paying customers, I will never use them again and I strongly advise others avoid too.
My order for lightbulbs was never fulfilled, although payment was taken. It took a considerable time and multiple emails to get the order cancelled and the money refunded.
Arrived in good order with no problems many thanks 5 stars
Awful. Still not received my goods despite phoning twice and being promised would be prioritised
I’m really pleased.
Without these 2 light bulbs I would have had to buy a new light fitting for the hallway. Then the matching landing light fitting wouldn’t match any more, and soon a bulb would blow on the landing too, so potentially you have saved me from having to buy 2 new light fittings. Please keep on stocking light bulbs which are not available in shops any longer.
Haven’t received my order and no reply to 2 emails regarding this
The light I ordered arrived broken. I emailed to let them know but had no reply. I then had an email with a free light purchase on, I presume to replace the broken one. This was 2 weeks ago and also has not arrived. Feel disappointed with the communication
Website very easy to use. Found what I needed which was good value for money. Delivery was swift.
I ordered light bulbs they were hard to get in my local supplier.
But when i ordered on line they arrived with in days well packed and securely on time.
Ordered an £10 replacement kitchen tube light in March from Sparks Warehouse. Estimated delivery has long passed. No response from the company, no delivery, no refund - don't deal with Sparks Warehouse.
This store's emergency battery is a lifesaver!👍It charges fast and kept my devices
powered during a recent outage. Highly recommended!👍
Great website and quick service,
I did get in touch with customer service as I wished to add more items to my order. The advisor was helpful and friendly and the additional products were sent out immediately.
My husband and I ordered replacement bulbs on April 8. I called and Sparks said it would be delivered by April 16th. I have called 3X and no reply (left voicemail twice) It is now April 22nd and still no delivery.
DO NOT USE this company! Horrible service!
Got what I wanted and it was delivered promptly. Would recommend.
I've used Sparks Warehouse on several occasions now and they have always supplied me with great products at a reasonable price.
Wide selection of components from various manufacturers. Easy ordering online and reasonable prices.
Searched high and low for specific bulbs and was continually told they are no longer made. No one had them - apart from this website. Have bought extra for a stock at home
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.