Sparks WarehouseOpiniões 

7698
TrustScore: 3 em 5

3,1

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Placed order over a week ago. Order has still not been dispatched; my emails have been ignored. Can't get hold of anyone on chat or by phone. Awful experience - wish I had read reviews before purchasi... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Really happy with my purchase, a twisted corded extension lead, great colour that blends nicely across an area of carpet to a lamp, which doesn't have a nearby socket. Nice quality reasonably priced.... Ver mais

Classificada 5 em 5 estrelas

One of the only companies that stock almost every electrical item and ship nationwide. Ive always found my wierd oven hob lights hard to get, but Sparks always find them and help me stop burning the... Ver mais

Classificada 1 em 5 estrelas

Be careful - this is scammers! Order # 211221 for SLV track system components was placed on 01-Aug-2025 with committed delivery date to UAE - 15.09.2025. Till now no progress with order. No response b... Ver mais

Informações sobre a empresa

  1. Loja de dispositivos electrónicos

Escrito pela empresa

At Sparks Warehouse you can order online or speak to one of our highly experienced wholesale buying team to find any product you need and at the best price possible. We are here to help you track down all those hard to find products that slow up your jobs. Our website is growing every day with new products, tools for mechanics, and a massive range of spare parts that are often hard to find combined with all the usual best sellers from all the trusted main manufacturers. We work with all the main manufacturers so we can compare prices and use our buying power to get you a better price to either help you to save money or make more money on a job. Sparks Warehouse currently lists over 250,000 products and is the ultimate online tool for anyone looking for these hard to find products.


Informações de contacto

3,1

Aceitável

TrustScore: 3 em 5

8 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 18% das suas opiniões negativas

Geralmente responde dentro de duas semanas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,1

Todas as opiniões

(7698)

103 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 2 em 5 estrelas

Poor customer service

2 stars because I got 2 bulbs, nothing more because I didn’t receive the other 2 bulbs. Ordered them all together on the 6th April, it's now the 4th June and they've just cancelled the order and sent a refund through. I emailed them multiple times prior to them cancelling and they just didn’t respond and still haven't responded or even emailed to send a message out of courtesy to let me know they weren't able to provide me with the 2 bulbs I paid for. They just cancelled instead and ignored me. I've waited nearly 3 months for these bulbs and I could have just ordered them elsewhere so they've wasted a lot of my time waiting for something, clearly I wasn't going to get.

Definitely not wasting any money or time with this company for anything else in the future. 👍🏼

4 de junho de 2025
Opinião espontânea
Classificada 2 em 5 estrelas

Delivery poor

Stated that goods had been sent when in fact they had not. This happened before with this company and order was cancelled. I just wish they were more honest regarding delivery times as the goods they sell are great and priced well. I only got delivery after chasing them up asking for a tracking number.

19 de maio de 2025
Opinião espontânea
logótipo da Sparks Warehouse

Resposta da Sparks Warehouse

Hi Adrian.

I am sorry you where not happy with the service provided. Your order was put through to warehouse within 24 hours of placing, however during busier period, delivery can be delayed. We do offer a next day service, but I can see this was not selected.

I can see your order has now arrived and been signed for.

Sorry again you where not happy with the service provided.

Classificada 1 em 5 estrelas

A truly awful company to deal with

Update - now at 49 days since they took receipt of my returned items. No response to my 3 emails over the last 2 weeks. No answer to phone calls. No response to this review, despite me submitting further information to verify the purchase well over a week ago. Funny how the recent 5 star reviews got verified straight away.
Anyway, thankfully Chargeback exists. I hope that service costs Sparks Warehouse.
A truly awful company to deal with, avoid at all costs!
I'm refitting my kitchen and needed to replace all sockets and light switches with brass ones. Sparks Warehouse offered the best value for the range I wanted and I was happy with the price. Alarm bells started ringing when the stated delivery date of 2-3 days passed and after a week I got in touch to be told there was a delay with the supplier and stock was expected in another week or so.
Next up I got a despatched email with an expected delivery date, which again passed by without the goods.
When they eventually turned up I was not happy with the quality of the product and so asked to make a return. The return process was explained and I promptly sent them back, signed for and tracked, and delivered on the 17th April. I chased up the refund to be told there was a delay in processing refunds but to expect it in 14-21 days.
21 days passed and nothing, so I chase again, and again, and then after 30 days I get told there is a delay in processing refunds and it should take another 7-10 days, which is the period I am currently in.
Yes, 40 days in total for a straightforward return of a whole order, all the while I am out of pocket and they have my money and the goods. I have no confidence that I will see the refund.
Their communication is also terrible. Just one person answers emails, blaming accounts for the delay. It usually takes a chaser email to get an answer. No one answers the phone either.
An absolutely terrible way to treat paying customers, I will never use them again and I strongly advise others avoid too.

16 de março de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Order never fulfilled

My order for lightbulbs was never fulfilled, although payment was taken. It took a considerable time and multiple emails to get the order cancelled and the money refunded.

14 de abril de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Awful

Awful. Still not received my goods despite phoning twice and being promised would be prioritised

23 de abril de 2025
Classificada 5 em 5 estrelas

I’m really pleased. These bulbs mean I don’t have to replace the light fitting.

I’m really pleased.
Without these 2 light bulbs I would have had to buy a new light fitting for the hallway. Then the matching landing light fitting wouldn’t match any more, and soon a bulb would blow on the landing too, so potentially you have saved me from having to buy 2 new light fittings. Please keep on stocking light bulbs which are not available in shops any longer.

23 de abril de 2025
Classificada 3 em 5 estrelas

The light I ordered arrived broken

The light I ordered arrived broken. I emailed to let them know but had no reply. I then had an email with a free light purchase on, I presume to replace the broken one. This was 2 weeks ago and also has not arrived. Feel disappointed with the communication

22 de abril de 2025
Classificada 1 em 5 estrelas

no delivery & no response

Ordered an £10 replacement kitchen tube light in March from Sparks Warehouse. Estimated delivery has long passed. No response from the company, no delivery, no refund - don't deal with Sparks Warehouse.

27 de abril de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Great website and quick service

Great website and quick service,
I did get in touch with customer service as I wished to add more items to my order. The advisor was helpful and friendly and the additional products were sent out immediately.

11 de abril de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Do NOT order from this company

My husband and I ordered replacement bulbs on April 8. I called and Sparks said it would be delivered by April 16th. I have called 3X and no reply (left voicemail twice) It is now April 22nd and still no delivery.

DO NOT USE this company! Horrible service!

21 de abril de 2025
Opinião espontânea
Classificada 4 em 5 estrelas

I've used Sparks Warehouse on several…

I've used Sparks Warehouse on several occasions now and they have always supplied me with great products at a reasonable price.
Wide selection of components from various manufacturers. Easy ordering online and reasonable prices.

28 de março de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Searched high and low for specific…

Searched high and low for specific bulbs and was continually told they are no longer made. No one had them - apart from this website. Have bought extra for a stock at home

14 de abril de 2025
Opinião espontânea

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