Spectra Drive  Opiniões 

341
TrustScore: 4.5 em 5

4,4

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Very fast delivery on my courtesy car and very fast on dealing with my claim on my car that was written off! Customer service is great! Very happy with their service and the courtesy car! Great comm... Ver mais

Classificada 5 em 5 estrelas

They helped take stress out of the no fault accident we had, organised a hire can and had it within 24 hours, kept in regular contact to keep me updated on the status of the insurance claim. Everyone... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

The people I dealt with individually made me feel relaxed when explaining my car accident that was admitted to not being my fault. A very patient and understanding team. Although I hope never... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

Absolutely abysmal. Was put in touch with them through my insurer. They assured me I would face no out of pocket costs, then left a hire car with me deliberately longer than needed (I kept offering it... Ver mais

Informações sobre a empresa

  1. Serviço de leasing de carros
  2. Companhia de seguros de acidente

Escrito pela empresa

Spectra Drive have many years experience providing accident management services from our Manchester based operations centre. We can offer a 24/7 nationwide range of mobility and vehicle repair solutions.


Informações de contacto

4,4

Excelente

TrustScore: 4.5 em 5

341 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 54% das suas opiniões negativas

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4,4

Todas as opiniões

(341)

84 opiniões nos últimos 12 meses

Escreva uma opinião
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Classificada 5 em 5 estrelas

While feeling stressed after my…

While feeling stressed after my accident, I felt reassured after speaking to the spectra drive team. They are all very friendly,Chenise who I spoke to mostly, was lovely, I felt my experience was hassle free. They did all the work. I would recommend them 💯 .

22 de fevereiro de 2024
Classificada 3 em 5 estrelas

Excellence but check email truth

Spectra’s phone and car service were easily 5 star excellence but two odd emails undermined this, one requiring a car return in 5 days ( not actually needed) and another requiring 3 months of previous bank statements! (Again, not needed in the end. ) Both were handled well by phone.

21 de fevereiro de 2024
Classificada 5 em 5 estrelas

Efficient, professional and friendly

I had a no fault accident 300 miles from home. Within 1 hour 45 mins my family were in a lovely hire car driving home. My car was a total loss so it was a very stressful time. The whole experience was made so much easier by the wonderful Spectra team. Tom, Chenise and Liam were so helpful, always available and kept me up to date with the progress of my claim regularly. The other members of the team were equally helpful. I have no hesitation in endorsing the Spectra team to anyone who needs this type of service.

29 de fevereiro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Poor service

Poor service with inefficient and low quality team. No consideration for insurers or insureds alike.

21 de fevereiro de 2024
Classificada 5 em 5 estrelas

Great service Tom Martin was excellent…

Great service Tom Martin was excellent help would highly recommend

19 de fevereiro de 2024
Opinião espontânea
logótipo da Spectra Drive

Resposta da Spectra Drive

Thank you for your kind words! I'm glad you had a great experience and have peace of mind by not having a claim on your own insurance policy for an accident what was not your fault!

Classificada 5 em 5 estrelas

Very well organised and always…

Very well organised and always reassuring! Always on hand to talk to and happy to answer any questions!

9 de fevereiro de 2024
logótipo da Spectra Drive

Resposta da Spectra Drive

Thank you so much, it was a pleasure dealing with your claim!

Classificada 4 em 5 estrelas

100% would recommend!

big shout out to Chenise as a big over thinker myslef she really reassured me through the whole process. The company were very quick and answered all my questions throughout the claim. i would definitely recommend to anyone.

19 de janeiro de 2024
Classificada 5 em 5 estrelas

Spectre Drive

Spectre Drive , were fast , efficient and kept me in the loop during the whole period I needed them.

I was particularly helped by Chenis And Becki. Who I am saying a Big THANK YOU to.

24 de janeiro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Completely satisfied

No fuss at all. Got a hire car delivered within a day and everything else was sorted with 3 minute phone calls. Really nice people with great customer service. Highly recommend

31 de dezembro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

My experience with spectra drive was…great

My experience with spectra drive was great from day one I had a rental within 24 hours customer service A1 I talked with Chinese she was very helpful updating me once a week on my vehicle the progress on what was happening I can't fault this company as their service were inpecable I recommend spectra drive if your vehicle has been in a accident as they proficient and professional

3 de janeiro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Fantastic service

Fantastic service, very supportive staff and always happy to help! They made what is a stressful experience as easy and straightforward as it could be. Easy to contact and answered all my queries promptly. Chenise in particular handled a lot of my calls and was very helpful. Thank you

9 de janeiro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Fantastic service

Fantastic service, my car was picked up within an hour outside my workplace, Following day a hired car was delivered outside my house, clean and comfortable drive. They kept me informed regularly about what was happening with my claim. The staff are highly professional and very friendly to talk to.

3 de janeiro de 2024
Opinião espontânea

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