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Leia as opiniões dos outros
Nice games and good winchances but the verification process is not friendly. It took me a long time to get my account verificated but it finally worked out!. I send my documents maybe 5 times to a... Ver mais
kunt niet uitlaten betalen. Als je al een bedrag wint kun je dit niet uit laten betalen.... komt weer terug op je casino account. en t bedrag wat je stort moet eerst 3 keer uitgegeven / ingezet worde... Ver mais
Leuk casino ! Verificatie process ging vrij vlot maar de withdrawals duren best lang op dit casino. Heb zondag een withdrawal aangevraagd ben benieuwd of ik hem nog ga krijgen. Update : inmiddels... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Spinorhino is for people who like casinos that are modern, fast, and easy to trust. The experience starts with a clear onboarding process and a lobby that is easy to read—no walls of tiles that go on forever and no guessing where things are. You can find slots, live tables, promos, and VIP areas where you expect them, so you can spend less time looking and more time playing. 🎁 Deals and bonuses First, the promotions are made explicit. The welcome offer is aimed to get you started immediately, and the ongoing incentives are grouped by type: reload boosts, cashback-style benefits, and programs that are only available for a short period. Each promotion makes the most crucial aspects obvious from the outset, so you know what you're getting into when you join up. VIP progress gives you long-term benefits including tier awards, specialized offers, and priority service. 🎮 Games and Live Play Spinorhino is all about having a lot of different things without becoming confused. It features both modern slots with bonus rounds and the possibility to win a jackpot, as well as traditional games that are easy to learn and play. Live Casino has real dealers and steady broadcasts for roulette, blackjack, baccarat, and other table games. This keeps the mood sharp and the interface out of the way. 💳 Tools for paying and managing your account It's easy to make deposits and clear to make withdrawals, and security checks are done as needed. You can keep your sessions under control and comfortable by using the history, notifications, and limitations in your account. 🌟 Why Choose Spinorhino Spinorhino wants to give you constant value: clear promotions, seamless gameplay, and quick help at support@spinorhino.com. Only for people over 18. Please be responsible when you play. Terms and conditions for bonuses and wagering apply.
Informações de contacto
3,8
Bom
144 opiniões
Respondeu a 85% das suas opiniões negativas
Geralmente responde dentro de um mês
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As pessoas também visitaram
Fantastic experience
Fantastic experience! Friendly support, fast service, and everything worked perfectly.
31 de março de 2026
Opinião espontânea
Good customer service
Good customer service. And you can win a lot..
30 de março de 2026
Opinião espontânea
I have generally good experience with…
Update 5-4: Adjusting my rating slightly as there has been some progress. I received one payout of €5,000 after approximately 3.5 days. However, there are still two withdrawals pending, and due to the withdrawal limits I am currently unable to submit new requests.
While this is a step in the right direction, there is still a significant amount outstanding and the process remains slower than expected. I will continue to update once all payments are completed.
Updat 2-4: unfortunately I have to lower my rating as I still did not receive any payments of my recent wins. The withdrawal timelines stated in the term and conditions (24-48hours) are not being met. Despite being a VIP player and being informed that my withdrawals would be prioritised, this is currently not reflected in the handling of my requests. I hope this will be resolved soon and will update my review accordingly.
30-3: I have generally good experience with Spinorhino. There’s a great variety of games to choose from. The bonuses offered are quite generous and appealing compared to other sites. I have successfully received payouts in the past without any issues, which gave me confidence in the site.
However, recently I have had some bigger wins and withdrawal requests have started getting declined or delayed. As a VIP player, I would expect withdrawals to be handled even more smoothly rather than running into these kind of issues.
I’m hoping this is just a temporary situation but it does raise some questions about the consistency of payouts.
Overall, I still believe this is a good platform and I will be happy to update this to a full 5-star review once all my withdrawals are processed successfully.
30 de março de 2026
Opinião espontânea
Resposta da Spinorhino
Dear Marie,
Thank you for taking the time to share your experience. We sincerely apologize for not meeting your expectations.
We appreciate your detailed feedback and are glad to hear that you’ve had positive experiences in the past, especially with game variety, bonuses, and successful payouts. At the same time, we fully understand your concerns regarding the recent delays and declined withdrawal requests.
We have carefully reviewed your case, and please note that withdrawal processing times may vary depending on verification procedures, payment provider processing, and internal security checks - especially for larger amounts. However, we acknowledge that the delays you’ve experienced, particularly as a VIP player, are not in line with the standard we aim to deliver.
It’s good to hear that one of your withdrawals has already been processed, and we want to assure you that the remaining requests are being handled with priority. Our team is continuously working to improve processing times and ensure a smoother payout experience.
If you need any further clarification or would like a detailed update on your remaining withdrawals, please don’t hesitate to contact our support team via live chat or email support@spinorhino.com.
We truly appreciate your patience and your willingness to update your review, and we look forward to resolving this matter fully.
Best regards,
Spinorhino Team
Good casino
29 de março de 2026
Opinião espontânea
Very good casino
28 de março de 2026
Opinião espontânea
Resposta da Spinorhino
Dear Danny,
Thank you so much for sharing your positive review. We’re delighted to hear that you had a very good experience.
Providing an enjoyable and reliable environment across our slots and live casino is always our goal, and your feedback truly motivates us to keep improving.
If you have any questions or suggestions, please contact our support team via live chat or email at support@spinorhino.com. We are always happy to help.
Best regards,
Spinorhino Team
Very good company you coule trust
28 de março de 2026
Opinião espontânea
Resposta da Spinorhino
Dear Jeremy,
Thank you so much for sharing your positive review. We’re delighted to hear that you consider us a trustworthy company.
Building trust and providing a reliable experience across our slots and live casino is something we continuously focus on. Your feedback truly motivates us to keep improving and delivering the best possible service.
If you have any questions or suggestions, please contact our support team via live chat or email at support@spinorhino.com. We are always happy to help.
Best regards,
Spinorhino Team
Resposta da Spinorhino
Dear Nikos,
Thank you so much for sharing your positive review. We’re delighted to hear that you had a super casino experience.
Creating an enjoyable and engaging environment across our slots and live casino is exactly what we strive for, and your feedback truly motivates us to keep improving.
If you have any questions or suggestions, please contact our support team via live chat or email at support@spinorhino.com. We are always happy to help.
Best regards,
Spinorhino Team
That’s a great team over there and all…
That’s a great team over there and all the stuff always makes me happy every time I need something!
27 de março de 2026
Opinião espontânea
Resposta da Spinorhino
Dear Stelios,
Thank you so much for sharing your positive review. We’re delighted to hear that our team has been able to make you happy whenever you needed assistance.
Providing friendly, reliable support is one of our top priorities, and your kind words truly motivate us to keep improving our service and overall experience.
If you have any questions or suggestions, please contact our support team via live chat or email at support@spinorhino.com. We are always happy to help.
Best regards,
Spinorhino Team
Heel klant vriendelijk ze helpen zodra…
Heel klant vriendelijk ze helpen zodra ze kunnen toppie$$$$
25 de março de 2026
Opinião espontânea
Resposta da Spinorhino
Dear Davey,
Thank you so much for sharing your positive review. We’re delighted to hear that you found our service customer-friendly and helpful.
It’s great to know that our support team has been there for you when needed - providing timely and friendly assistance is something we always strive for. Your kind words truly motivate us to keep improving.
If you have any questions or suggestions, please contact our support team via live chat or email at support@spinorhino.com. We are always happy to help.
Best regards,
Spinorhino Team
They don’t close your account
Hey guys an update, I have sended in the mean time another 5 emails to the email department and still to this day they just completely ignore my request. Never have I seen an online casino that just doesn’t allow you to close your account when you ask for it. This is the definition of an criminal organisation. I am going to keep writing this reviews until they close my account. They send me 3/4 mails daily with promotions but listening to the customer is something this casino has never heard off. Stay far away from this casino. RTP is also the worst I have ever seen.
26 de março de 2026
Opinião espontânea
Resposta da Spinorhino
Dear Player,
Thank you for taking the time to share your experience. We sincerely apologize for not meeting your expectations.
We are very concerned to hear about the ongoing issues you’ve faced with your account closure request and the lack of response. This is certainly not the experience we aim to provide, and we understand how frustrating this situation must be.
Please note that account closure requests are taken seriously, and there should be no barriers to permanently closing your account when explicitly requested. We have carefully reviewed your feedback, and our team would like to investigate why your emails were not addressed and ensure this is resolved as soon as possible.
Regarding promotional emails, these should also stop once your account is closed or upon request, and we apologize for any inconvenience caused.
We kindly ask you to contact our support team via live chat or email at support@spinorhino.com so your request can be escalated immediately and handled without further delay. We would appreciate the opportunity to follow up with you once your account has been fully closed.
Best regards,
Spinorhino Team
The best casino right now
The best casino right now - simple as that 👍👍👍
25 de março de 2026
Opinião espontânea
Resposta da Spinorhino
Dear Jamie,
Thank you so much for sharing your positive review. We’re delighted to hear that you consider it the best right now - that truly means a lot to us.
Your enthusiasm motivates us to keep improving and delivering an even better experience across our slots and live casino offerings. We’re committed to maintaining the quality and enjoyment you’ve experienced.
If you have any questions or suggestions, please contact our support team via live chat or email at support@spinorhino.com. We are always happy to help.
Best regards,
Spinorhino Team
Stay away from this fake casino
Stay away from this fake casino. The only thing you can do here is making deposits and you get at every game only dead spins. The reviews must be fake, because every game is regulated here.
26-03 Update already send them 4 e-mails to close my account. They don't respond. They refuse to close it. Please people stay away here.
07-04 Still active. the refuse to remove my account. This answer you get. They are criminals. When will they be banned from the dutch internet. They only make victims where there criminal activities
Header
Hey Antoinette,
Thank you for waiting! Mike is here to assist you.
Hope you are doing well!
However, before we proceed with the closure of your account, we kindly encourage you to consider leaving it open. Maintaining an open account comes with no obligations—you are not required to make deposits or play. This way, if you ever change your mind or decide to return in the future, you can simply log in without the need to wait or go through a reactivation process.
Taking a break can also be a practical alternative. It allows you the flexibility to step back, focus on what matters most, and return whenever you feel ready and comfortable. By keeping your account open, you retain full control and access, should you choose to come back.
Feel free to contact us at any time if you have any questions.
Best regards,
Spinorhino Support Team
25 de março de 2026
Opinião espontânea
Resposta da Spinorhino
Dear Antoinette,
Thank you for taking the time to share your experience. We sincerely apologize for not meeting your expectations.
We are very concerned to hear about the difficulties you’ve faced, especially regarding your account closure request and lack of response. This is not the level of service we aim to provide. We have carefully reviewed your feedback, and such situations are taken seriously by our team.
Please note that all games, including slots, operate using certified Random Number Generators to ensure fair outcomes, and results such as spins or winnings are entirely random.
Regarding your account closure, we would like to urgently investigate why your previous requests were not addressed. Please contact our support team via live chat or email at support@spinorhino.com once more, and mention this issue so it can be escalated and resolved as a priority.
We would appreciate the opportunity to follow up with you and ensure your request is fully completed.
Best regards,
Spinorhino Team
They won't let you close your account…
They won't let you close your account which is illigal.
I am trying to get a full closure here now for 8 days but they keep asking me if i maybe want a temporarerly closure which i clearly told them NO
Be aware of this casino, no license and they break their own rules.
Their RTP in the casino is also fake
Attempt #4 to close my account
See chat below:
Close my account today
full closure request
answer: We are processing the closure in accordance with our internal policies. To ensure that this process goes smoothly and as quickly as possible, we recommend that you avoid sending multiple emails, as this will only slow down the closure process.
answer 2:
Unfortunately, we can proceed with account closure only via email, Koen.
they dont reply
so now what?
this chat will also be on trustpilot as evidence
Current agent's avatar
08:55 AM
As I told you previously, we have our internal policies which we should follow. I kindly ask you to contact us via email and wait for our reply, sir.
my reply:
so the policy is to never close an account
Current agent's avatar
Fortunately, we close accounts, but we need some time to process all the requests. I kindly ask you to contact us via email: supportspinorhino.com
me:
for what you need time?
just push the button or get me someone who actually can do SOMETHING
Answer:
Read
Current agent's avatar
This chat has become cyclical — all answers to your questions have already been provided. I kindly ask you to wait for further updates via email or from the responsible department.
Current agent's avatar
Feel free to contact us whenever you have a question. We are available round the clock.
live chat (a name is not allowed here appearantly) has closed the chat.
Look how they just close the chat on their end!!!
So they do have time to make me edit this review but no email at all from them. Also the account is still not closed.
7 de abril de 2026
Opinião espontânea
Resposta da Spinorhino
Dear Joost,
Thank you for taking the time to share your experience. We sincerely apologize for not meeting your expectations.
We take account closure requests very seriously, and we understand how frustrating this situation must be. Please note that permanent account closure is always possible, and temporary closure options should only be offered as an alternative - not as a replacement for your explicit request.
We have carefully reviewed your feedback, and our team would like to investigate your case in detail to understand why there has been a delay. Situations like this do not reflect the level of service we aim to provide.
Regarding your concerns about licensing and RTP, we assure you that all games operate under strict regulations and certified Random Number Generators to ensure fair and transparent gameplay.
Please contact our support team via live chat or email at support@spinorhino.com so we can prioritize your request, ensure your account is fully closed as requested, and provide you with a clear update.
We would appreciate the opportunity to follow up with you once this issue is fully resolved.
Best regards,
Spinorhino Team
The withdrawal process itself is straightforward
The withdrawal process itself is straightforward - I went through KYC and support contacted me within about two hours to confirm everything.Customer support works 24/7 and handles issues quickly, especially when it comes to withdrawals.
24 de março de 2026
Opinião espontânea
Resposta da Spinorhino
Dear Tara,
Thank you so much for sharing your positive review. We’re delighted to hear that you found the withdrawal process straightforward and that your KYC verification was handled quickly.
It’s great to know that our support team was able to assist you promptly - providing fast and reliable help, especially with withdrawals, is something we continuously strive to maintain.
Your kind feedback motivates us to keep improving our service and overall experience across our platform.
If you have any questions or suggestions, please contact our support team via live chat or email at support@spinorhino.com. We are always happy to help.
Best regards,
Spinorhino Team
Best.best!
21 de março de 2026
Opinião espontânea
Resposta da Spinorhino
Dear Player,
Thank you so much for sharing your positive review. We’re delighted to hear that you had such a great experience.
It’s wonderful to know that you’re enjoying your time - creating a fun and engaging environment across our slots and live casino is always our priority. Your feedback truly motivates us to keep improving.
If you have any questions or suggestions, please contact our support team via live chat or email at support@spinorhino.com. We are always happy to help.
Best regards,
Spinorhino Team
Good casino
Good casino with a big game assortment and nice welcome offers
23 de março de 2026
Opinião espontânea
Resposta da Spinorhino
Dear Player,
Thank you so much for sharing your positive review. We’re delighted to hear that you enjoyed the wide game assortment and the welcome offers.
Providing a diverse selection of slots and attractive bonuses is something we continuously focus on to enhance your overall experience. Your feedback truly motivates us to keep improving and delivering even better entertainment.
If you have any questions or suggestions, please contact our support team via live chat or email at support@spinorhino.com. We are always happy to help.
Best regards,
Spinorhino Team
Resposta da Spinorhino
Dear Noah,
Thank you so much for sharing your positive review. We’re delighted to hear that you had a very nice experience.
It’s great to know that you enjoyed your time - creating a fun and smooth experience across our slots and live casino is always our goal. Your feedback encourages us to keep improving and delivering even better service.
If you have any questions or suggestions, please contact our support team via live chat or email at support@spinorhino.com. We are always happy to help.
Best regards,
Spinorhino Team
Positive reviews manufactured by company . Avoid
The company responded to my review but still hasn’t closed my account. It is quite obvious that the positive reviews here are not genuine and are from the company itself . Please avoid this casino . The wording the possible reviews has are the exact same as the negative reviews so are done in response to negative reviews . It is so obvious
21 de março de 2026
Opinião espontânea
Resposta da Spinorhino
Dear Player,
Thank you for sharing your thoughts and for bringing this matter to attention. We’re sorry to hear that your experience has led to these concerns, particularly regarding your account status and overall trust.
We understand how important transparency and authenticity are, especially when reading and leaving reviews. Feedback like yours is taken seriously, as it highlights how certain situations may be perceived from a player’s perspective. At the same time, processes related to account management and closure may occasionally require specific steps or conditions to be completed, which might not always be immediately visible.
Your comments regarding account closure and review authenticity are noted, and we truly appreciate you voicing them. If there are any remaining concerns or details you would like to clarify, we warmly encourage you to reach out directly so your situation can be addressed more personally.
Best Regards,
Spinorhino Team
scammers!!!
i loose 500euros and nothing winning and decline my withdraw!!!
lasrt deposits 20/3/2026 i deposit 3x 20euros and one of them nothing to see in my account!!!
this company we take my money with illigal method!!!
i send a lot of screen shot and pdf with history of my deposit bank and never accept my all docxuments!!
and offcourse never give me back my money!!!
CLOSE MY ACCOUNT NOW!!!!!
22 de março de 2026
Opinião espontânea
Resposta da Spinorhino
Dear Player,
We’re truly sorry to hear about your experience and understand how frustrating this situation must feel, especially when it involves deposits, withdrawals, and account verification.
We appreciate you taking the time to share these concerns and provide documentation. Situations involving transaction visibility and verification can sometimes require additional clarification to ensure everything is aligned correctly, and we understand how this process may feel overwhelming from your perspective.
Your feedback regarding the missing deposit and declined withdrawal is important, and we genuinely want to ensure that all details are properly communicated and understood. For matters like this, the most effective way to receive clear guidance and assistance is through direct communication with the support team.
Please reach out via email at support@spinorhino.com so your case can be carefully reviewed and addressed with the attention it deserves.
Best Regards,
Spinorhino Team
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