SpiritSmith - Personalised Gifts Opiniões 215

TrustScore: 5 em 5

4,8

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

The personalised gift box containing wine x 2 was lovely and dispatched to courier very quickly. Only issue was DPD changing date without much notice. Not leaving with neighbour. Then reverted back t... Ver mais

Classificada 5 em 5 estrelas

Once again I can always count on SpiritSmith to go above and beyond to make sure the gifts I buy are amazing and presented in such a way the my friends get the absolute wow factor. The team at sp... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Have happily asked Philippa to look after customers, family and friends over the past few years - without doubt my go to gifting people. Philippa takes time to understand your needs, makes suggestio... Ver mais

Classificada 5 em 5 estrelas

We are in love with our thank you gifts from Spirit Smiths! All our previous clients & customers recieve a lovely gift set where they can choose 5 different options such as 'something for home... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Monopólio de bebidas alcoólicas
  2. Loja de bebidas alcoólicas

Escrito pela empresa

Searching for something special? Look no further. Our beautiful personalised hampers & curated gift sets are the perfect gift for anyone in your life – including you! Whether you’re looking for a personalised gin gift set for her, filled with delights and the finest small batch bottle of gin, or a whiskey gift set for him, containing everything he will need to make that glass of whiskey in the evening just perfect, we have something for every possible person and for any occasion. We all have our favourite tipples and our favourite places to drink them. We enjoy them not just for the taste, but how they look and feel and because they provide an ambience, or social setting that makes us feel that ‘this is our place’ and we feel welcome. SpiritSmith aims to bring a gift to our customers and their loved ones which brings a bit of that ambience and social atmosphere home. As a busy family run business, we know the importance of having a network of great people around us, providing support, love and friendship. Lets be honest, as family life doesn’t always give us the chance to get out to our favourite places as much as we might like, more and more we are inviting our network of people to enjoy a drink with us at home. and here arrived SpiritSmith! Make them feel truly special today and gift them something personal. Send your message with a bottle…


Informações de contacto

4,8

Excelente

TrustScore: 5 em 5

215 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Classificada 5 em 5 estrelas

Even better than expected!

Even better than expected!!

I've now ordered two personalised gifts and they were perfect. The box is such amazing quality, and I loved the attention to detail. It had dried oranges inside and fairy lights around the bottle.

Will be making lots more purchases through you guys. Thanks for making such a special gift so perfect x

4 de janeiro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Great service

Great service from the team and prompt answers to queries I had before ordering about delivery and dates.

Very easy to order, including uploading our company logo for corporate gifts.

Will definitely use again.

18 de dezembro de 2023
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Resposta da SpiritSmith - Personalised Gifts

Martin, Thank you so much for your lovely review. It was an absolute pleasure to build this special gift for you. Hope you get some rest by February :)

Classificada 5 em 5 estrelas

Absolutely amazing

Absolutely amazing! I want to say thank you very much for the beautifully personalised gift which arrived in ample time for Christmas. I’m sure this will go down well!

14 de dezembro de 2023
Opinião espontânea
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Resposta da SpiritSmith - Personalised Gifts

Thank you so much for this review Rae, every review is read out to our team aloud and it is so lovely to hear that we are getting it right for our customers. Music to our ears. Merry Christmas from Team SpiritSmith

Classificada 5 em 5 estrelas

Such a lovely gift

A lovely gift thank you so much for putting it together in such a special way, the presentation is fab 😊

6 de dezembro de 2023
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Resposta da SpiritSmith - Personalised Gifts

John, when customers love what we do it makes our day! Thank you so much for this lovely review and to you for taking the time out of your day to give us this feedback :)

Classificada 5 em 5 estrelas

Amazing experience

Easy to navigate website. An amazing selection of gifts in every price range. Speedy delivery.

4 de dezembro de 2023
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Resposta da SpiritSmith - Personalised Gifts

Thank you Kathleen for taking time out of your day for us and leaving a review. It is really appreciated :)

Classificada 3 em 5 estrelas

The hamper itself is great, but personalisation is just a vinyl sticker

The hamper itself is great, I just wish the personalisation wasn’t just a sticker as half of the name wasn’t stuck to the box properly and half was cut through the letter. I managed to fix it so it is usable, but not what I thought I was paying for. I have a cricut myself so could have put the personalisation on myself in that case.

28 de novembro de 2023
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Resposta da SpiritSmith - Personalised Gifts

Hi Courtney, thank you so much for your feedback. I am so sorry to hear that the personalisation wasn't to our usual quality standards. We will take your feedback and learn from it and improve. In January we review all customer feedback and yours will be included in that review. Thanks again for taking the time to let us know how we are doing, we are determined to give our customers the very best service and we can't get better without honest reviews from our treasured customers like you.

Classificada 5 em 5 estrelas

Superb customer service

Superb customer service; highly personal and responsive.

Thanks so much,
Alex

30 de novembro de 2023
Opinião espontânea
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Resposta da SpiritSmith - Personalised Gifts

Alex, thank you so much for this review. We work hard for our customers and it is so lovely to know that you felt well looked after by our team

Classificada 5 em 5 estrelas

Item suited my needs and delivered fast…

Item suited my needs and delivered fast and on time. Makes a nice Xmas present, esp personalised

30 de novembro de 2023
Opinião espontânea
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Resposta da SpiritSmith - Personalised Gifts

Thank you for your review. We appreciate the time taken to let us know how we are doing. We can't get better with out it.

Classificada 5 em 5 estrelas

Amazing service!

Amazing service!
I called to check whether I would receive on time, I in fact received it quicker than expected - the following day. The gifts were personalised and such good quality. Lovely! They went above and beyond for me. Such friendly & hard working people. Thanks again

10 de novembro de 2023
Opinião espontânea
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Resposta da SpiritSmith - Personalised Gifts

Alycia, what a gorgeous review to read. Thank you so much for taking the time to give us this feedback, it means the world to our small team :)

Classificada 5 em 5 estrelas

So much to love about this hamper!

Beautifully wrapped with the extra special touch of the little lights inside, which illuminated all the goodies when you open the hamper. The personalisation on the wrap around the basket made it feel special too. Wonderful collaboration with local businesses whose products I hadn’t heard of before, and this is as well as supporting a local charity. There’s so much to love about this!

12 de novembro de 2023
Opinião espontânea
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Resposta da SpiritSmith - Personalised Gifts

Jo thank you so much for supporting our business and our Rossendale hamper. We love how much you have enjoyed the little taste of home. We treasure customers like you, Philippa and the team

Classificada 5 em 5 estrelas

Luxury birthday hamper.

Such a lovely well presented gift hamper.
Full of luxurious chocolates, champagne and snacks.
Packed beautifully by Joanna.

8 de novembro de 2023
Opinião espontânea
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Resposta da SpiritSmith - Personalised Gifts

Thank you for taking the time to leave us a review. Every review is read aloud in our workshop and it really lets us know how we are doing. Thank you for being a wonderful customer

Classificada 5 em 5 estrelas

I ordered the Kraken in a box for my…

I ordered the Kraken in a box for my son in law's 40th, it arrived on time and was very well packaged. The personalised message is lovely and although I haven't given it to him yet I know he will love it. Very happy and will order again. 😊

3 de novembro de 2023
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Resposta da SpiritSmith - Personalised Gifts

Catherine, thank you so much for taking the time to leave us a review. I hope he loved his gift and thank you so much for shopping small with us.

Classificada 5 em 5 estrelas

Swift and professional

We needed the personalised gift box to arrive swiftly and were approaching the midday deadline for next day delivery. I called to explain our circumstances and Joanna confirmed she would look out for our order and make sure it was dispatched immediately. Hey presto, lovely gift box received the next day before 24 hours had even elapsed. Bravo and thank you!

23 de outubro de 2023
Opinião espontânea
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Resposta da SpiritSmith - Personalised Gifts

Jo, thank you so much for taking the time to leave us a review. We are thrilled when we can solve a problem for a customer. It gives us joy! Thank you for valuing our service, its why we do it :)

Classificada 5 em 5 estrelas

Fabulous friendly service once again…

Fabulous friendly service once again and a personalised gift that my brother was delighted for his 40th. 🥃
Thanks again ladies 🍾

27 de outubro de 2023
Opinião espontânea
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Resposta da SpiritSmith - Personalised Gifts

Thanks Andy, you are such a fab ambassador of our brand and it doesn't go unnoticed. Pop in for a brew any time you are passing, Joanna, Philippa & Laura

Classificada 5 em 5 estrelas

Another beautifully package gift for a…

Another beautifully package gift for a 70th … love the little lights and the personalisation makes it so special! This is my 4th order for a special birthday. Each one stunning - fast delivery as well. Makes for a very special present for any gin lovers (other spirits are available)!

28 de outubro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Amazing customer service & beautiful boxed set

I ordered a gorgeous ale hamper, with glass, for my husband for his birthday. I had to contact Joanna & the team to sort something out and their customer service and boxed set has been spot on. Joanna has been so very helpful and approachable and resolved my issue immediately. I cannot thank her and the team enough, for such a lovely gift. I would definitely buy from again and recommend them.

26 de outubro de 2023
Opinião espontânea
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Resposta da SpiritSmith - Personalised Gifts

Thank you so much for this lovely review. It has already been shared with Joanna and it really gives us all a boost when we have got it just right for our customers. Taking the time to let us know how we've done is really fabulous and we appreciate it so much.

Classificada 5 em 5 estrelas

Great customer service and product

Great customer service and fab product! With special thanks to Laura and Joanna for their thoughtfulness.

13 de outubro de 2023
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Resposta da SpiritSmith - Personalised Gifts

Thank you so much for taking the time to leave us a review. We read every review aloud to the team and these special mentions will be so appreciated!

Classificada 5 em 5 estrelas

Gin lover

Good website & prompt delivery

11 de outubro de 2023
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Resposta da SpiritSmith - Personalised Gifts

Thank you Glenda! Reviews mean the world to us so thank you for taking the time to leave one.

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