Man wird auf der Internetseite dazu verleitet, sich weitere Angebote anzuschauen, die dann automatisch in den Warenkorb gepackt werden und auch bezahlt werden, ohne dass man den Kauf erneut autorisie... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Die Sendung kam sehr schnell an , eine persönliche Ansprechpartnerin meldete sich sofort per E-Mail bei mir. So könnte ich auch die unvollständig gelieferte Bestellung direkt an diese persönliche... Ver mais
A empresa respondeu
Wollte nur neue Räucherkegel bestellen, hab aber während des Bestellvorgangs ausversehen angeklickt, dass ich auch einen Räucherwerk-Wasserfall dazu haben möchte. Am Ende des Bestellvorgangs klickt ma... Ver mais
A empresa respondeu
Ich habe sehr schlechte Erfahrungen gemacht. Hatte den Räucherbrunnen bestellt. Nachdem ich die Bestellbestätigung erhielt, sah ich, dass mir Räucherkegel mit bestätigt worden, und gleich 4 mal, obwo... Ver mais
A empresa respondeu
2,3
Mau
101 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
What made my experience great was the…the actual product works and very wdll
What made my experience great was the speed of delivery the parcels packed as they should be,I test anyone not to be mesmerised I was looking at the smoke do down the flumes and drifted off, and the fragrance is pleasant too, if I wasn't happy believe me I would say, but I can't fault the product.
25 de abril de 2023
Opinião espontânea
Resposta da Spirual
Hi!
We're thrilled to hear you had a great experience with Spirual.
Thank you and have a great day!
Spirual Support Team
it was received here in a timely manner…
it was received here in a timely manner packaging was beautiful and very impressed with the product
17 de abril de 2023
Opinião espontânea
Resposta da Spirual
Hi,
We are so pleased to read that you had a great experience with us. Hope you'll enjoy using Spirual. We appreciate doing business with you.
Thank you and have a great day!
Spirual Support Team
The Waterfall Experience The product was better than described
The product was better than described, packed excellent for shipping, quick delivery time, easy to follow instructions and worked just like promised, another happy customer! Thanks, Joe
8 de abril de 2023
Opinião espontânea
Resposta da Spirual
Hello Joe,
It's wonderful to hear that you're happy with our product. Thank you for sharing your experience with us.
Have a great day and take care!
Derila Support Team
Lovely to watch but disappointed with…
Lovely to watch but disappointed with the little time the incense burned. Would be lovely if you could lengthen the time of the cones burning
8 de abril de 2023
Opinião espontânea
Resposta da Spirual
Hello Fee,
It's wonderful to hear that you're happy with our product. Thank you for sharing your experience with us.
Have a great day and take care!
Derila Support Team
Resposta da Spirual
Hallo Thomas,
es ist schön zu hören, dass Sie mit unserem Produkt zufrieden sind. Danke, dass Sie Ihre Erfahrungen mit uns teilen.
Einen schönen Tag noch und pass auf dich auf!
Spirual Support Team
This company is making a different type…
This company is making a different type of incense burner, that gives you visual effects. I love the smell of the incense just wished they lasted longer.
14 de fevereiro de 2023
Opinião espontânea
Resposta da Spirual
Hello, Karen!
Thank you for sharing your experience with us. It was an honor for our team to create such a meaningful experience for you. We highly appreciate your feedback!
Spirual Support Team
Har nettopp begynt å bruke de fikk den…
Har nettopp begynt å bruke de fikk den for noen dager siden. Så på videoen på YouTube for å se hvordan hun gjorde det. Elsker luktene, bare synd de brenner så fort opp. 😊
17 de fevereiro de 2023
Opinião espontânea
Resposta da Spirual
Hei Kjersten,
Takk for den hyggelige kommentaren din. Vi håper å gjøre forretninger med deg igjen. Hvis du har noen bekymringer, ikke nøl med å ta kontakt med oss.
Takk og ha en flott dag!
Teamet for åndelig støtte
Nydelig duft
22 de fevereiro de 2023
Opinião espontânea
Resposta da Spirual
Tak for din feedback, Gro !
Vi er glade for at høre om din gode oplevelse.
Tøv ikke med at kontakte os, hvis du nogensinde har spørgsmål.
Spirual Support Team
I like the produkt
9 de fevereiro de 2023
Opinião espontânea
Resposta da Spirual
Hi,
Thank you so much for taking the time to provide feedback. We hope we get a chance to make you happy again in the future!
Spirual Support Team
Kleiner
Het is kleiner dan ik verwacht had en de kogels zijn binnen een aantal minuten op
30 de novembro de 2022
Resposta da Spirual
Hallo,
Bedankt voor uw vriendelijke feedback, we vinden het geweldig als onze klanten hun ervaringen met ons delen. De werkelijke maat, productspecificatie van onze Spirual is gemakkelijk te vinden op de voorpagina van onze website. Als u andere zorgen heeft, laat het ons dan weten op https://spirual.com/contact
Nogmaals bedankt voor uw tijd.
Spirual Ondersteuningsteam
Røkelseholder
Dekorativ og bra kvalitet på holder. Røkelsekjeglene kunne nok hatt en lengre levetid og kraftigere duft.
5 de fevereiro de 2023
Opinião espontânea
Resposta da Spirual
Kjære Gro,
Vi er glade for at du liker produktet vårt! Tusen takk for at du sprer den positive opplevelsen!
Åndelig støtteteam
Fin vara og passar vel sem gjöf fyrir…
Fin vara og passar vel sem gjöf fyrir vinkonu mina.
Post nord gaeti verid med betri tjonustu!
2 de fevereiro de 2023
Opinião espontânea
Resposta da Spirual
Halló Elin,
Við erum ánægð með að þú hafir notið þjónustu okkar og við vonumst til að fá tækifæri til að gleðja þig aftur.
Spirual stuðningsteymi
I am still waiting for someone to get…
I am editing my review
After plenty of back and forth,they did come through with a full refund and full apology and I cant argue with that.
I appreciate the company is new but this have given me a better feeling towards this company
3 de janeiro de 2023
Opinião espontânea
Resposta da Spirual
Dear Mr. Stephen,
Please accept our apologies for the troubles that might have been caused.
Let us look into this situation and help us resolve it asap.
We have reached out to you via Trustpilot. However, if you haven’t received the message, please update your review or contact us via the contact form at https://spirual.com/contact
Please update us with the following information:
- Your email address
- Your order number
Thank you for helping us improve.
Spirual Support Team
Fin presentation av produkten
24 de janeiro de 2023
Opinião espontânea
Resposta da Spirual
Hej Svensson,
Tack så mycket för att du skrev ditt omdöme här på Trustpilot. Vi ser fram emot att betjäna dig snart igen!
Spirual Support Team
Rückversand nach Litauen
Produkt ist ok, aber der Rückversand bei Wiederruf muss nach Litauen geschehen wo mindesten 14€ Versandkosten bei entstehen. Ebenso versucht der Verkäufer 15% des Kaufpreises als Fantasiegebühr in Rechnung zu stellen. Alles in allem nicht zu empfehlen.
Update vom 26.01.2023:
Habe mich bei der Firma, auf deren Wunsch, gemeldet und kein Feedback bekommen.
Irgendwie ändert das nichts an meinem Bild von der Firma..
22 de janeiro de 2023
Opinião espontânea
Resposta da Spirual
Hallo Dirk,
Es tut uns wirklich leid, von der unangenehmen Erfahrung zu hören, auf die Sie gestoßen sind.
Lassen Sie uns alle notwendigen Maßnahmen ergreifen, um es zu lösen.
Bitte geben Sie uns folgende Informationen:
E-Mail-Adresse (bei der Bestellung verwendet)
Bestellnummer
Sie erreichen uns über das Online-Kontaktformular unter https://spirual.com/contact
Wir haben Sie auch über Trustpilot kontaktiert und um weitere Einzelheiten zu Ihrer Bestellung gebeten, auf die Sie direkt antworten können.
Vielen Dank, dass Sie uns helfen, zu wachsen und zu lernen.
Spirual Support-Team
Waterfall and Scents.
I loved the effects of the smoke cascading down from the inscence to the waterfall and down to the bottom of the waterfall.
17 de janeiro de 2023
Opinião espontânea
Resposta da Spirual
Hello Valerie, we are glad to know that you are happy with your Spirual. Thank you for sharing your experience!
Spirual Support Team
Resposta da Spirual
Hallo Kunde,
Wir freuen uns, dass Sie mit Ihrem Spiritual zufrieden sind. Vielen Dank für das Teilen Ihrer Erfahrung!
Spirituelles Support-Team
Well packaged arrived on time
23 de dezembro de 2022
Opinião espontânea
Resposta da Spirual
Hello William,
Thank you for your feedback!
We are happy to hear about your great experience and hope we get a chance to make you happy again in the future!
Spirual Support Team
Resposta da Spirual
Hello Nina,
We are glad to know that you are happy with your Spirual. Thank you for sharing your experience!
Spirual Support Team
Never Again
Horrible customer service! Placed order 12/7/22 called them an hour later to cancel order. They would have to contact warehouse and email me back. Called two more times and was finally emailed it was too late to cancel. This is a SCAM!! Product came Christmas Eve did not open. If you read the return policy says you have to call to get a RMA # or they won’t take it back. Says on website they are in Los Angeles CA “USA” No they aren’t!!
Also states100% satisfaction guaranteed or your money back. No risk 60 day trial period. If not satisfied we will issue you a full refund!! Nope.
So to return my two incense burners and extra cones it would cost me $56.00 because it has to go through customs because it has to go to LITHUANIA!!!!!!! Per our local post office. Called them again saying I want my money back and was told they needed the product back ok not paying $56.00 to send it back.
Spoke about the full refund they promised nope.
Asked to speak to a supervisor one is not available for 24-48 hours will call me! Do not buy from this place will contact BBB after 48 hours and our attorney general with this information.
Never again BEWARE
1 de janeiro de 2023
Opinião espontânea
Resposta da Spirual
Hello,
We apologize for the inconvenience.
We will take all necessary steps to resolve your case.
We've sent you a request for order information through Trustpilot. However, if you have not received it, please update your review or contact us via the contact form at https://spirual.com/contact
To access and verify your order information, we need the following information:
- Email address used to place the order
- Order number
Thank you for helping us grow and learn.
Spirual Support Team
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.