They have the good stuff, they shipped fast, with good tracking and the order had everything I asked for and even an extra sticker and stroopwafel which was lovely and very much cherry on an already e... Ver mais
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Leia as opiniões dos outros
quality service, very very good and enthusiastic kb store, extra positive experience! they have in stock otherwise impossible to buy things. they had nice!nano in stock! the Aurora split ergo choc key... Ver mais
Erg fijn toetsenbord. (Aurora Sofle, PCB kit). Duidelijk ontworpen met oog voor detail, aan heel veel dingen is gewoon gedacht waardoor je veel opties hebt, en er worden voor de "als het valt is h... Ver mais
splitkb is a company that sells nice products but, in contrast to many other companies, for them this explicitly includes customer support: - their online configurator explains why components are... Ver mais
Informações sobre a empresa
Escrito pela empresa
At splitkb.com, we sell custom-designed, high quality kits and parts to make your own ergonomic mechanical keyboard.
Informações de contacto
Stelling 8C, 7773ND, Hardenberg, Holanda
- support@splitkb.com
- splitkb.com
4,9
Excelente
364 opiniões
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Fast reliable and customer oriented.
Fast reliable and customer oriented.
The keyboards are a bit expensive, but it's norm given that they're mechanical and fully customizable.
18 de setembro de 2025
Speedy delivery and great products.
Speedy delivery and great products.
I enjoy how my keyboard turned out, the quality/price ratio is great.
24 de setembro de 2025
Opinião espontânea
Great service
25 de agosto de 2025
No complaints
25 de agosto de 2025
Bespoke and ergonomic
Very nice product, very nice results. Helps tremendously with my carpel tunnel isuses.
19 de agosto de 2025
All around polished experience
I bought an aurora Lily58 Kit that I configured using their online configurator and I really managed to get just what I wanted and could source the rest of the components myself. The configurator works great and teh package I received was exactly as advertised. Not only that but they included spare parts for all the parts to be soldered (diodes and hotswap sockets in my case, dont know about LEDs, sockets etc).
Really happy with my purchase
19 de agosto de 2025
Frictionless delivery and a cookie in…
Frictionless delivery and a cookie in the package!
18 de agosto de 2025
You are awesome!
18 de agosto de 2025
Ordered many times from this company…
Ordered many times from this company and was never dissapointed. Documentation is detailed and the community is helpful. They even add a free cookie to every order.
18 de agosto de 2025
Everything as expected
Bought a pre-soldered keyboard. No issues and it's high quality as far as I can tell.
21 de julho de 2025
Support reached out and provided a…
Support reached out and provided a clear case of what to do!!
The documentation is also very helpful!!!
28 de julho de 2025
Perfect product
Fast delivery, good packaging and added some extra diodes just is case that was really cool because I lost 5 of them in 3 seconds
21 de julho de 2025
Very good range of products, great staff
Very good range of products and prices, kind staff. The items I ordered arrived in perfect conditions and well packaged.
12 de junho de 2025
Opinião espontânea
Non-existent customer service
While I got my order just fine, when I ran into issues with my product, I discovered that their customer service is non-existent. When contacting their customer service I was told through an automated reply that I should expect about 3 business days for a reply. One month went by, so I wrote for an update, that update request was three weeks ago, and I have heard nothing from them. I am still awaiting a reply.
3 de junho de 2025
Opinião espontânea
Resposta da splitkb.com
I'm sorry to hear about your experience! I've been rather overwhelmed lately, and I am trying my best to get back on top of things. Your request might have gotten lost in the shuffle.
I've sent a request to receive more details about your order, so I can look up your question and resolve it.
My apologies for the inconvenience, and thank you for taking the time to leave this feedback!
Retour gaat erg soepel en snel
Ik bestelde hier per ongeluk de verkeerde toetsenbord schakelaars, maar de retour ging erg soepel en snel. Ik kreeg het bedrag binnen 3 dagen terug. Het enige nadeel is dat je de verzendkosten zelf moet betalen, maar dat is logisch. Uitstekende retourservice.
23 de junho de 2025
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