Sports Logos Opiniões 

Resposta da Sports Logos

23/11/2024

Hi Diane,

I'm terribly sorry for the inconvenience. I have written to you multiple times (at least 3 different email threads) emailing you the files and asking if you'd received them.

My emails are either landing in your spam folder or otherwise not reaching you, please check your mailbox for emails from "nick@sportslogos.in" and "sportslogosin@gmail.com."

I'd greatly appreciate it if you could reply to my emails or this review so I know you have received this communication.

Thanks,

Nick.

Resposta da Sports Logos

19/11/2024

Hi,

I have written to you multiple times, both with the files for your purchase attached and otherwise to confirm if you had received the files; even offering a refund.

I think my emails haven't made their way to you, please check your inbox again to find the files for your purchase.

Thank you,

Nick.

Resposta da Sports Logos

7/10/2024

Hi Derek,

Apologies for the inconvenience, there's a pretty major difference in our timezones, which is why it took a while for me to get back to you.

Please write in to sportslogosin@gmail.com and I will refund your payment.

Thank you,

Nick.

Resposta da Sports Logos

7/10/2024

Hi Jetta,

Apologies for the inconvenience, but the files were emailed to you immediately when you wrote in. Please check your email again.

Thanks,

Nick.

Resposta da Sports Logos

26/09/2024

Hello,

I'm shocked by the ignorance behind this review. It's absolutely impossible for me to charge you twice in one purchase. Furthermore, you also claim that you spoke with your bank to get the charges reversed, but your bank decided the chargeback in my favor.

I am discerning of how I approach negative reviews and I always use them to better my services, while also ensuring I take steps to remedy or improve the customer's situation.

However, I'm forced to call out your ignorance in this context. Please speak to your bank, or check your card statement to find out exactly what happened. I'm sure you'll find no duplicate charge. And even if you do, it is a matter for you to take up with your bank, not with me.

I reiterate (that means to repeat): it is impossible for me to charge you twice for a single purchase. That's just not how banking and card payments online work. Your chargeback request was a fraudulent one, which is why your own bank decided in my favor once I provided proof of delivery.

Please refrain from using our services in the future.

Thank you,

Nick.

Resposta da Sports Logos

7/09/2024

Hi,

I apologize for the inconvenience, I made sure that you had the files as soon as I saw your email come in. Please check your email, you should have the files already sent from "sportslogosin@gmail.com"

I also noticed that you posted this review around an hour after I'd emailed you, so perhaps you missed the email?

I'd greatly appreciate it if you could please edit your review.

Thanks,

Nick.

Resposta da Sports Logos

2/09/2024

Hi there,

I apologize for the poor experience, and thank you for taking the time out to leave a review.

I understand that you're unhappy with the quality of the file; I appreciate your input and will ensure that I improve upon our work in the future.

Thanks,

Nick. :)

Resposta da Sports Logos

9/08/2024

Hi Kent,

Apologies for the poor experience, and thank you for taking the time to leave a review!

I'm sorry you had to wait for the files; you didn't automatically receive them due to a technical error, and I emailed them to you within the hour of placing the order.

I fully understand that this does not excuse the delay, and I can assure you that I will use your feedback to improve my services.

Thank you for shopping with us, please give us another chance to serve you better in the future.

Thanks,

Nick. :)