SQlab USA Opiniões 602

TrustScore: 4.5 em 5

4,4

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

J ai reçu une selle sqlab en cadeau l assise s est affaissée et la structure carbone penché d un côté de 5mm Malgré les échanges avec le sav n ayant pas la facture je ne suis pas satisfait car aucun... Ver mais

Classificada 5 em 5 estrelas

SQLab promptly sent me their measuring tool to determine the recommended saddle width, free of charge. After trying over a dozen saddles that were either too soft (produced numbness in my package) or... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Top Produkte! Top Service! Habe Griffe und einen Sattel - Komfort 5/5 Habe zuerst Griffe und danach einen Sattel bestellt; bequem, robust und schick ;) Ich hatte ein Problem gehabt, mit dem Sat... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I bought the SQ Lab 610 infinergy for my Salsa Fargo, and it's so comfortable. I just did a 3 hour ride yesterday on forest roads, and I swear it got more comfortable as the ride went on. I g... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Serviço de distribuição
  2. Loja de bicicletas
  3. Loja de acessórios para bicicletas

Escrito pela empresa

SQlab is your expert for ergonomic bicycle components and accessories like bike saddle, grips, handlebars and stems. SQlab has specialised in the three contact points of the bike (Hands - Pelvis - Feet). A bicycle saddle must not only fit perfectly to both the male and female anatomy, but also correctly spread the body weight from a medical point of view. The grips must prevent numb fingers, must be easily and securely assembled and be a good fit for the hand. In particular our saddles, and our fitting process, which determines the perfect saddle width, have made us the most successful saddle manufacturer in tests of bicycle magazines. You will not only find the perfect saddle, grip, bars and other components here, but also many tips and tricks around ergonomics and how to correctly fit and adjust the SQlab-products for the three contact points. You can purchase our products at your local authorised dealer or here in our online shop. However, we highly recommend the purchase through your local authorised dealer as the face-to-face advice and particularly the sitbone measurement is a service only your brick and mortar authorised dealer can provide.


Informações de contacto

4,4

Excelente

TrustScore: 4.5 em 5

602 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico de convites para avaliação

Esta empresa não convidou os clientes, pelo que as opiniões podem não ser representativas

Respondeu a 66% das suas opiniões negativas

Geralmente leva mais de um mês para responder

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

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Classificada 5 em 5 estrelas

I ordered the size/measuring kit…

I ordered the size/measuring kit online. Their simple sizing method as well as obtaining the kit was simple & painless. A short time after placing my order, I was riding on a new saddle. So far, I am very happy with everything about it.

8 de setembro de 2024
logótipo da SQlab USA

Resposta da SQlab USA

Great News Janssen! Happy Riding!

Classificada 5 em 5 estrelas

Connected and in Control

After two short 10 mile rides on mixed surfaces, I can say that I felt well connected to the bike with this saddle. Comfort was pretty good just wearing jeans. I would probably want bike shorts for longer rides. I really like the design and construction

20 de setembro de 2024
logótipo da SQlab USA

Resposta da SQlab USA

Thanks Steve, we're always thrilled to hear about good results with our saddles!

Classificada 4 em 5 estrelas

I followed websites recommendation on…

I followed websites recommendation on sizing and saddle still causes me some discomfort in the perineum. Not sure if the size is incorrect or I need a different model, but I will try some other options. The saddle itself seems very well made and I wanted it to work for me, but I did not get the result I was expecting.

29 de agosto de 2024
logótipo da SQlab USA

Resposta da SQlab USA

I'm sorry you've had a negative experience, John! I sent you an email to follow up on this.

Classificada 5 em 5 estrelas

Best grip around

Best grip around. So much nicer than the ODI/DMR/Ergons I've tried, all for Enduro style riding. Use the size chart and sized down, works wonders.

5 de setembro de 2024
logótipo da SQlab USA

Resposta da SQlab USA

Thanks Adam! Have fun!

Classificada 5 em 5 estrelas

Order arrived within a week

Order arrived within a week. Handlebar box has Velcro on it. Can be used as storage for other bars. These guys make handlebars that riders need.

4 de setembro de 2024
logótipo da SQlab USA

Resposta da SQlab USA

Glad to hear it, Roelle! Enjoy!

Classificada 1 em 5 estrelas

I have sent three emails regarding an…

I have sent three emails regarding an issue. I’m having with an SQ labs and synergy seat. No one has reached out to me or even attempted to correct this issue. I’m considering another seat for a new bike I just bought. However, after this experience, I don’t think I’d ever buy another Seat from SQLs. Unfortunate because I’ve had good experiences with the previous to purchases.

1 de setembro de 2024
logótipo da SQlab USA

Resposta da SQlab USA

Hi Charles,

I'm sorry you've had a bad experience! I can see that we've responded to your message so maybe the response got lost in spam. It's also possible you were on our European website which may have caused the confusion. Regardless, I apologize that you've had this bad experience!

Classificada 5 em 5 estrelas

Menschlich!!!

Top Produkte! Top Service! Habe Griffe und einen Sattel - Komfort 5/5
Habe zuerst Griffe und danach einen Sattel bestellt; bequem, robust und schick ;)
Ich hatte ein Problem gehabt, mit dem Sattel, daraufhin hab ich den Kundendienst informiert und nahezu sofort Antworten und Lösungsvorschläge erhalten. Lösungsmöglichkeiten bei denen man echt nicht meckern kann! Sehr nette und lösungsorientierte Konversationen. SQlab wird wohl mein treuer Begleiter bleiben. Schlichtweg zufrieden!
Produkte 5/5
Support 5/5

4 de setembro de 2024
Opinião espontânea
logótipo da SQlab USA

Resposta da SQlab USA

Thank you, Chris!

Classificada 5 em 5 estrelas

Very comfortable

I installed the inner bar ends and they are now my favorite position on my mountain bike. I wasn't sure if I would really like them, but I'm glad I took a chance on them. Very comfortable riding position for flats or going uphill.

24 de julho de 2024
logótipo da SQlab USA

Resposta da SQlab USA

Thanks Jon! Have fun out there!

Classificada 5 em 5 estrelas

I ordered your fit kit

I ordered your fit kit. It was helpful and now I own a 612 saddle. I love the saddle. It is mush more comfortable than the Selle Strados saddle it replaced!

24 de julho de 2024
logótipo da SQlab USA

Resposta da SQlab USA

Glad to hear it, Victor! Have fun!

Classificada 5 em 5 estrelas

Great product

Delivery was done after one week of ordering online. This was to Quebec , Canada.
Pedal 512 are top notch, got my stance widened by the XL + 15mm
Only 2 screws were missing for the cleat assembly
The cleats delivered are thicker and the screws provided are 13.5 mm instead of 10.0 mm ( from Look). If ever SQlab could ship me the missing screws (13.5mm) that would be great.
Great product for larger riders.
Great service.

23 de agosto de 2024
logótipo da SQlab USA

Resposta da SQlab USA

Thanks Jean-Francois! Have fun!

Classificada 1 em 5 estrelas

cancelled orders

They have now cancelled two orders for not being in stock. They really need to fix their inventory system.

22 de agosto de 2024
logótipo da SQlab USA

Resposta da SQlab USA

I apologize for the inconvenience, Ed!

Classificada 5 em 5 estrelas

The handlebars are excellent

The handlebars are excellent. Not too heavy, not too light. I bought it for the increased angle for the back sweep (12 degrees, not the 8-9 found on other bars. Consistent with recommendations by SQLab, I could have gone wih 16 degrees, but for now, the 12 degrees was a significant improvement, largely eliminated wrist pain after long rides. The increased vertical flexibiility of this model was not a problem, but I have only 30 miles on the bars to far, so I haven't noticed a big difference on that.

6 de agosto de 2024
logótipo da SQlab USA

Resposta da SQlab USA

Thanks for the feedback!

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