J ai reçu une selle sqlab en cadeau l assise s est affaissée et la structure carbone penché d un côté de 5mm Malgré les échanges avec le sav n ayant pas la facture je ne suis pas satisfait car aucun... Ver mais
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SQLab promptly sent me their measuring tool to determine the recommended saddle width, free of charge. After trying over a dozen saddles that were either too soft (produced numbness in my package) or... Ver mais
A empresa respondeu
Top Produkte! Top Service! Habe Griffe und einen Sattel - Komfort 5/5 Habe zuerst Griffe und danach einen Sattel bestellt; bequem, robust und schick ;) Ich hatte ein Problem gehabt, mit dem Sat... Ver mais
A empresa respondeu
I bought the SQ Lab 610 infinergy for my Salsa Fargo, and it's so comfortable. I just did a 3 hour ride yesterday on forest roads, and I swear it got more comfortable as the ride went on. I g... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
SQlab is your expert for ergonomic bicycle components and accessories like bike saddle, grips, handlebars and stems. SQlab has specialised in the three contact points of the bike (Hands - Pelvis - Feet). A bicycle saddle must not only fit perfectly to both the male and female anatomy, but also correctly spread the body weight from a medical point of view. The grips must prevent numb fingers, must be easily and securely assembled and be a good fit for the hand. In particular our saddles, and our fitting process, which determines the perfect saddle width, have made us the most successful saddle manufacturer in tests of bicycle magazines. You will not only find the perfect saddle, grip, bars and other components here, but also many tips and tricks around ergonomics and how to correctly fit and adjust the SQlab-products for the three contact points. You can purchase our products at your local authorised dealer or here in our online shop. However, we highly recommend the purchase through your local authorised dealer as the face-to-face advice and particularly the sitbone measurement is a service only your brick and mortar authorised dealer can provide.
Informações de contacto
1 Northshore Dr. SE, WA 98672, White Salmon, Estados Unidos da América
- +1 (509) 542-6606
- shop@sqlab-usa.com
- sqlab-usa.com
4,4
Excelente
602 opiniões
Sem histórico de convites para avaliação
Esta empresa não convidou os clientes, pelo que as opiniões podem não ser representativas
Respondeu a 66% das suas opiniões negativas
Geralmente leva mais de um mês para responder
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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Resposta da SQlab USA
Sorry for the delay, Derrick, but thanks for the review!
No more numbness in the groin area.
The most comfortable saddle, I now own 3 one for each bike.
7 de agosto de 2024
Resposta da SQlab USA
Glad to hear it, Paul!
Resposta da SQlab USA
Awesome, Mark!
This order seemed to be processed…
This order seemed to be processed faster although there was a delay with FedEx which isn't your fault.
2 de agosto de 2024
Resposta da SQlab USA
Thanks Jeffrey!
Resposta da SQlab USA
Have fun out there, Michael!
Fast delivery, excellent product
I ordered the Handlebar 302 Sport 2.0 - 31.8 to see if it would address the wrist pain I had with my factory handlebars.
Delivery was fast, the handlebar is VERY well made, and my wrists didn't hurt after using it! YAY! I'm a very satisfied customer!
3 de agosto de 2024
Resposta da SQlab USA
That's awesome, Jason! Thanks for the review!
I received a quick response to my issue…
I received a quick response to my issue and was able to easily file a warranty claim and get a replacement sent. No hassle just help.
12 de agosto de 2024
Resposta da SQlab USA
Thanks Sean!
SQ labs saddles are great
SQ labs saddles are great! Lots of options. The saddle measurement packet is very helpful, definitely recommend ordering one before buying a saddle, 1 cm of saddle width does make a difference.
3 de agosto de 2024
Resposta da SQlab USA
Thanks Jason!
The 611 saddle is exceptionally good
The 611 saddle is exceptionally good. It's comfortable, there is no troublesome pressure for men like me. SQLab makes amazing ergonomic performance-related products that are easy to love with and enjoy.
1 de julho de 2024
Resposta da SQlab USA
Thank you, Tom!
Saddle does not fit the way I had…
Saddle does not fit the way I had hoped…and I missed return window by three lousy days.
29 de junho de 2024
Resposta da SQlab USA
Hi Kirk, We'd be happy to extend the return period in this case! Please email us at customerservice-b2c@boards-and-more.us and we'll get you taken care of!
great product.
after trying a few saddles this one worked best. I also bought the made to fit bottle holders. great product.
30 de junho de 2024
Resposta da SQlab USA
Thanks Jon!
Helped me find my seat size
Fast shipping easy to work with helped me find the seat.
1 de julho de 2024
Resposta da SQlab USA
Happy to hear it, Matthew!
The bare minimum
My saddle was lost in the warehouse. This is a bummer, but understandable and it happens. I was frustrated because I explained that I needed the saddle fairly quickly for a bikepacking trip and I kept getting a "we've reach out to the warehouse" type of response. It seems like SQ labs outsources their US operations to "Boards and more" group, and it seems they don't have a ton of incentive to go beyond the minimum.
It's especially frustrating as I've bought quite a few SQ lab saddles in the past. There are plenty of other good saddles out there and I'll be switching because of this experience.
24 de junho de 2024
Resposta da SQlab USA
Hello Craig, I am very sorry to hear you had a poor experience. Someone will reach out to you in the next 24 hours.
Im a fan
Best products in mountain biking for me. I have nerve damage in my hands and SQ inner bars and handlebars truly help me ride my best
27 de junho de 2024
Resposta da SQlab USA
Great to hear, Josh!
I received my orders within a short…
I received my orders within a short time frame. Everything was intact.
26 de junho de 2024
Resposta da SQlab USA
Thanks Paul!
Highly recommend this seat.
This is the only bicycle seat I've tried that actually relieves the pain in my tail bone as advertised. Its a great seat, well made and delivered quickly. Highly recommend this seat.
26 de junho de 2024
Resposta da SQlab USA
Thanks Cynthia! Happy riding!
I never received a reply from customer…
I never received a reply from customer support after I lost a bolt and needed a replacement
26 de junho de 2024
Resposta da SQlab USA
Hi Rhett, I'm very sorry to hear this! Someone will reach out to you in the next 24 hours.
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