Yaj was empathic to my issues. He actively listened to my questions and understood my concerns. He didn't rush our conversation. He ensured that my issues were resolved promptly. He was confident and... Ver mais
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Leia as opiniões dos outros
Thes guys not only have great prices, but their staff go above and beyond to make you feel welcome and help sort out any issues. They were extremely fast at getting the new hardware shipped out to us... Ver mais
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Square was the cheapest for equipment, lowest fees, fastest payouts. We are a struggling Nu Metal band called DedFate, who have committed our lives to music and thrown everything else away. Findin... Ver mais
A empresa respondeu
Support and customer service is horrendous. Have been using Square online for over two years I beleive. The moment I needed them the most when the domain they hosted was not automatically renewed (ev... Ver mais
A empresa respondeu
Informações sobre a empresa
- Fornecedor de terminais de pagamento automático
- também em
- Fornecedor de soluções de e-Commerce
- Processamento de cartões
- Serviço de empresa para empresa
- Serviço de pagamento
Sobre Square Australia
Escrito pela empresa
Solutions that scale with your ambitions.
Accept payments, get fast access to your cash, and open up new revenue streams on the software and hardware platform millions of businesses around the world trust.
Get started Talk with our teamHelping every type of business succeed.
From full-service restaurants to retailers and beauty salons, Square has custom-built solutions to help businesses sell anywhere easily, quickly and seamlessly.
Trusted by Aussie business owners like you.
‘As we’ve grown Square’s grown with us. Having a POS system and hardware that’s easy to use and the same across our stores.’
— Candy Berger
Co-owner, Lox In a Box, Sydney
‘From a behind-the-scenes standpoint, it’s really been a saviour in terms of how the stores are going. We know which products are working and not working in real-time.’
— Nathan Dalah
Co-owner, Fishbowl, Bondi Beach
‘Square has fundamentally helped my business because it improved my cash flow dramatically.‘
— Alex Kelly
Owner, Skinny’s Garage, Brisbane
‘From the beginning, three years ago, Square has made it super easy for me to take payments up until this day.’
— Amelia Jane Hextell
Owner, Milly The Space, Palm Beach
Optimise your operations.
Manage your multiple locations, sales channels and employees and your bottom line efficiently by streamlining your business operations all from one place.
Manage cash flow 
Manage your team 
Reach customers 
Advanced reporting 
Create custom commerce experiences.
Build online, mobile and in-person business experiences that connect more customers and sellers with Square APIs.
Start selling today.
Create your free account in minutes and join the 4M+ businesses globally using Square.
Get started Talk with our team
Earn more than $250K in annual card sales?
Our sales team may be able to create a custom pricing package for your business.
We’ll work with you to find the best rate structure for your payment volume, average transaction size, and other business needs.
Talk with our teamInformações de contacto
Austrália
- 1800 760 137
- squareup.com/au
4,4
Excelente
2 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
I had to try and delete my weebly…
I had to try and delete my weebly account but since they were aqquired by squareup i had to create a squareup account. But then, weebly kept redirecting me to squareup and squareup redirecting me to weebly. Their support didnt help much.
I asked support to delete my account but they only deactivated it and didnt do anything.
Please DELETE my squareup and weebly account and all data.
7 de agosto de 2026
Opinião espontânea
Poderá usar IA para responderLer mais
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Best POS. Great Price and Service.
Thes guys not only have great prices, but their staff go above and beyond to make you feel welcome and help sort out any issues. They were extremely fast at getting the new hardware shipped out to us and Laura has been extremely nice and helpful during the onboarding experience!
24 de julho de 2026
Opinião espontânea
Resposta da Square Australia
Thank you for the kind words, Robert and I'm glad we could help.
Request more information
The constant request for more information is tiring especially when square disables transfers out of my account until the information is reviewed when they finally get around to it...
1 de agosto de 2026
Opinião espontânea
Resposta da Square Australia
We understand how frustrating it can feel to have your account under review, especially when you’re trying to run your business. We truly appreciate your patience.
Square is required to conduct account reviews from time to time to help keep our platform safe and secure for all sellers and their customers. These reviews are part of our responsibility to prevent fraud, protect sensitive cardholder data, and comply with card network and regulatory requirements. While we aim to make the process as smooth and quick as possible, sometimes we need additional information to ensure everything is in line with payment industry standards.
Our goal is always to support your business while maintaining a secure ecosystem for everyone who uses Square. If you have questions about your specific review, please reach out to our Support team directly — we’re here to help and will do our best to provide clarity on next steps.
Thank you again for your understanding.
Using Square on my Android phone for a…
Using Square on my Android phone for a payment system at our popup Art and Ceramic Art Trail..Easy to set up and works well with phones and cards. Setting is basic for next day payment and is extremely easy to review all payments..great..
2 de agosto de 2026
Opinião espontânea
Resposta da Square Australia
Thank you for sharing your feedback with us, Peter. We appreciate it!
Resposta da Square Australia
Thanks so much for sharing your experience! We're glad to be part of your journey. Let us know if there's ever anything else we can support you with.
Easy setup, fast payment
great service, fast payment, easy setup.
1 de agosto de 2026
Opinião espontânea
Resposta da Square Australia
Thanks so much for sharing your experience! We're glad to be part of your journey. Let us know if there's ever anything else we can support you with.
Resposta da Square Australia
Thank you for the positive feedback, Elana. We appreciate your business.
Tap to pay didn't work when I needed it
Downloaded the app to my phone and completed the setup. Processed a test transaction with my own card, and it worked first time. The next day we were running a stall at a local market (which is the reason I downloaded the app), but "tap to pay" wouldn't work. I could only put through transactions by entering the card number manually. Most people don't carry physical cards anymore, so they either had to resort to cash, or pay me using payid. I tried it again this morning and it worked again! It really let me down on the day I really needed it
29 de julho de 2026
Opinião espontânea
Resposta da Square Australia
I’m so sorry Tap to Pay let you down during your market—it’s especially frustrating after it worked during setup and then failed when you needed it most. We understand the impact this had on your sales and your customers’ experience. We’d really like to investigate what happened, but we aren’t able to locate your account using the information provided. Please reach out to our Support team directly so we can review the issue with you and help make sure Tap to Pay is working reliably going forward. We are also available on social media (even Reddit) if that's preferable to you!
very easy to set up for an irregular…
very easy to set up for an irregular market seller
24 de julho de 2026
Opinião espontânea
Resposta da Square Australia
Thanks so much for sharing your experience! We're glad to be part of your journey. Let us know if there's ever anything else we can support you with.
Terminal, phone or Laptop - great options
So simple and easy to establish - immediate connection and various means of transacting - terminal, phone, laptop
27 de julho de 2026
Opinião espontânea
Resposta da Square Australia
Thanks so much for sharing your experience! We're glad to be part of your journey. Let us know if there's ever anything else we can support you with.
A spacious and clever POS
Just a spacious and jammed packed unit with all the features and benefits of the old POS.
25 de julho de 2026
Opinião espontânea
Resposta da Square Australia
Thanks so much for sharing your experience! We're glad to be part of your journey. Let us know if there's ever anything else we can support you with.
I'm only new at this product
I'm only new at this product. Few more sales and I'll know more
19 de julho de 2026
Opinião espontânea
Resposta da Square Australia
Thanks for your review, and welcome to Square! We're excited to be part of your business journey. We hope your next few sales go just as smoothly, and if you ever have questions along the way, we're here to help. Wishing you continued success!
Simple to set up
Simple to set up, easy to use, worked first time.
17 de julho de 2026
Opinião espontânea
Resposta da Square Australia
Thanks so much for sharing your experience! We're glad to be part of your journey. Let us know if there's ever anything else we can support you with.
very good work
22 de julho de 2026
Opinião espontânea
Resposta da Square Australia
Thanks so much for sharing your experience! We're glad to be part of your journey. Let us know if there's ever anything else we can support you with.
I normally find setting up and…Generation Friendly
I normally find setting up and navigating myself around technology very confronting as I am of the older generation,but to be honest and much to my pleasure it was easy to download,set up and use . Absolutely delighted that on the day of the market I was completely confident with using the the square. I personally would recommend this to any of my business friends. I found the fees for using very square very fair and the service outstanding.
18 de julho de 2026
Opinião espontânea
Resposta da Square Australia
Thanks so much for sharing your experience! We're glad to be part of your journey. Let us know if there's ever anything else we can support you with.
We used Square in order to take credit…
We used Square in order to take credit card payments in our busniess. A client paid on an 55k on an amex card and Square took the money from the Amex card and is now requesting we provide Square with pages of documents about our company including bank transation, statments, contracts or else they will not pay us!
They offered to refund the amount back to the client but they will need to keep the $1400 transaction fee.
Be cautious if planning on dealing with Square. They will gladly take your money and the phone staff have zero care factor.
21 de julho de 2026
Opinião espontânea
Resposta da Square Australia
We apologize for the frustrating experience. It looks like our Account Services team reached out by email and on your online Dashboard requesting some more information. For your security, the form can only be completed through the secure portal on the Dashboard. Once the form is complete/submitted, they will follow up with you within 1-2 business days verifying that they got the information they needed. From there, they'll be able to advise on the status of your transfer as well. We're not able to expedite this process as they're reviewed in the order they're received, but if it's past those 1-2 business days and you haven't gotten that confirmation email, please let us know and we can escalate it to the Account Services team.
Long time gap between transaction & account appearance
The money from the transaction takes a long time to hit my account. It's not helpful to do my end of day sell calculation.
Also not showing the transaction at the time of transaction gives an uncomfortable feeling.
11 de julho de 2026
Opinião espontânea
Resposta da Square Australia
Thanks for flagging your experience. We'd like to help escalate this to the right team for a closer look. Please reach out to us here: squ.re/contact.
I would strongly recommend looking…
I would strongly recommend looking elsewhere before choosing Square.
I recently had to return both a faulty Square Terminal and a faulty Square Reader. I submitted two return requests but only received one return label. What should have been a simple issue turned into nearly two hours with customer support, who repeatedly insisted they couldn't issue another return label because it was linked to a different email address. I explained several times that I only have three email addresses and that it had to be a typo or system error, but no effort was made to find another solution.
After the call, a manager contacted me and resolved the entire issue in just a few minutes by sending me a new return label. It also turned out the "different email address" was simply a typo all along.
The support representative wasn't rude, but the lack of problem-solving ability was incredibly frustrating. My issue wasn't complicated, yet I wasted hours because the support team seemed more focused on telling me what couldn't be done than finding a way to help.
If you value knowledgeable customer support and effective problem solving when things go wrong, I'd think twice before choosing Square.
16 de julho de 2026
Opinião espontânea
Resposta da Square Australia
We’re sorry to hear about your experience. We understand how frustrating it is when a straightforward return issue takes far more time and effort than it should, especially when you had already explained the situation multiple times.
We appreciate you calling out that the issue was ultimately resolved, but we recognize that the time and frustration it took to get there is not the experience we want to provide.
We’d like the opportunity to take a closer look at what happened with your support experience. Please reach out to our team through the Support Center and reference your previous case so we can review it further in a secure channel.
Super easy to set up and get payments…
Super easy to set up and get payments quickly. Would recommend for small businesses.
13 de julho de 2026
Opinião espontânea
Resposta da Square Australia
Thanks so much for sharing your experience! We're glad to be part of your journey. Let us know if there's ever anything else we can support you with.
My cash back on a $0.01.
12 de julho de 2026
Opinião espontânea
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