Square Australia Opiniões 

2202
•
TrustScore: 4.5 em 5

4,4

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Yaj was empathic to my issues. He actively listened to my questions and understood my concerns. He didn't rush our conversation. He ensured that my issues were resolved promptly. He was confident and... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Thes guys not only have great prices, but their staff go above and beyond to make you feel welcome and help sort out any issues. They were extremely fast at getting the new hardware shipped out to us... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Square was the cheapest for equipment, lowest fees, fastest payouts. We are a struggling Nu Metal band called DedFate, who have committed our lives to music and thrown everything else away. Findin... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

Support and customer service is horrendous. Have been using Square online for over two years I beleive. The moment I needed them the most when the domain they hosted was not automatically renewed (ev... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Fornecedor de terminais de pagamento automático
  2. também em
  3. Fornecedor de soluções de e-Commerce
  4. Processamento de cartões
  5. Serviço de empresa para empresa
  6. Serviço de pagamento

Sobre Square Australia

Escrito pela empresa

Solutions that scale with your ambitions.

Accept payments, get fast access to your cash, and open up new revenue streams on the software and hardware platform millions of businesses around the world trust.

Get started Talk with our team

Helping every type of business succeed.

From full-service restaurants to retailers and beauty salons, Square has custom-built solutions to help businesses sell anywhere easily, quickly and seamlessly.

Trusted by Aussie business owners like you.

‘As we’ve grown Square’s grown with us. Having a POS system and hardware that’s easy to use and the same across our stores.’

— Candy Berger

Co-owner, Lox In a Box, Sydney

‘From a behind-the-scenes standpoint, it’s really been a saviour in terms of how the stores are going. We know which products are working and not working in real-time.’

— Nathan Dalah

Co-owner, Fishbowl, Bondi Beach

‘Square has fundamentally helped my business because it improved my cash flow dramatically.‘

— Alex Kelly

Owner, Skinny’s Garage, Brisbane

‘From the beginning, three years ago, Square has made it super easy for me to take payments up until this day.’

— Amelia Jane Hextell

Owner, Milly The Space, Palm Beach

Optimise your operations.

Manage your multiple locations, sales channels and employees and your bottom line efficiently by streamlining your business operations all from one place.

Manage cash flow Manage your team Reach customers Advanced reporting

Create custom commerce experiences.

Build online, mobile and in-person business experiences that connect more customers and sellers with Square APIs.

Start selling today.

Create your free account in minutes and join the 4M+ businesses globally using Square.

Get started Talk with our team

Earn more than $250K in annual card sales?

Our sales team may be able to create a custom pricing package for your business.

We’ll work with you to find the best rate structure for your payment volume, average transaction size, and other business needs.

Talk with our team

Informações de contacto

4,4

Excelente

TrustScore: 4.5 em 5

2 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,4

Todas as opiniões

(2202)

378 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Great

Great. Use it

10 de abril de 2026
Opinião espontânea
logótipo da Square Australia

Resposta da Square Australia

Thank you for the great review!

Classificada 5 em 5 estrelas

too easy for clubs

easy to set up, easy to use, no on going costs, and makes card payments available and easy, we are a small nonj for profit sporting club and Square has made the transition to include EFTPOS sooo easy.

8 de abril de 2026
logótipo da Square Australia

Resposta da Square Australia

Glad we're able to help your club take card payments! Thanks for the review!

Classificada 4 em 5 estrelas

The square helped us raise more money…

The square helped us raise more money for a charity organisation as people did not all carry cash and were willing to use the square.

4 de abril de 2026
Opinião espontânea
logótipo da Square Australia

Resposta da Square Australia

Thank you for the review, and we're very happy to hear our services were useful in helping your charity raise money with card payments!

Classificada 4 em 5 estrelas

The setting up of the account was easy…

The setting up of the account was easy it was only when one of our signatures on our bank account seemed to give square an issue it all came to a screaming holt.

1 de abril de 2026
Opinião espontânea
logótipo da Square Australia

Resposta da Square Australia

Thanks for your feedback—we’re glad to hear the initial setup was smooth, but sorry things hit a frustrating wall when verifying your bank account.

Signature mismatches can sometimes cause delays during verification, but we know how disruptive that can be when you’re trying to get up and running. Your experience has been shared with our team as we continue working to make this process more seamless.

We appreciate you taking the time to share this.

Classificada 5 em 5 estrelas

Easy to set up and use

Easy to buy from Officeworks, simple to connect and use.

27 de março de 2026
Opinião espontânea
logótipo da Square Australia

Resposta da Square Australia

Thanks for sharing—love hearing that it was easy to pick up, connect, and start using right away. That’s exactly the experience we aim for!

Appreciate you taking the time to leave a review.

Classificada 5 em 5 estrelas

Easy to use.

Easy to use.
Fast returns.

6 de abril de 2026
Opinião espontânea
logótipo da Square Australia

Resposta da Square Australia

Thanks for the great feedback! We’re glad you’re finding it easy to use and that returns are quick—that’s exactly what we aim for.

Appreciate you taking the time to share this!

Classificada 2 em 5 estrelas

Charging subscription prices in top of merchant fees

Very disappointed that they want extra money every month just to unlock a couple of features is disappointing when they already charge 2.2% of the purchase for online bookings. The features aren’t things that make you extra money they are things that should be standard like syncing the calendar with your google calendar

3 de abril de 2026
logótipo da Square Australia

Resposta da Square Australia

Thanks for sharing your feedback—we understand how frustrating it can feel to pay for additional features, especially on top of processing fees.

Our subscriptions are designed to offer more advanced tools for businesses that need them, but we hear your point that features like calendar syncing feel essential. Feedback like this is really valuable as we continue to evaluate what should be included by default.

We appreciate you taking the time to share your experience.

Classificada 5 em 5 estrelas

Easy to use

Easy to use, perfect for my business

2 de abril de 2026
logótipo da Square Australia

Resposta da Square Australia

Thanks for the feedback—we’re glad to hear Square has been helpful for your business!

We appreciate you taking the time to share your experience 💛

Classificada 5 em 5 estrelas

Square

My experience with Square has been great. It’s an easy-to-use programme and the end-of-day payments are quick.

2 de abril de 2026
logótipo da Square Australia

Resposta da Square Australia

Thanks so much for sharing this—we’re glad to hear you’ve had a great experience with Square!

It’s great to know you’re finding it easy to use and that the end-of-day payments are quick. We appreciate you taking the time to leave your feedback 💛

Classificada 5 em 5 estrelas

The app is perfect

The app is perfect. Easy to use and set up. I wish id thought of it sooner. I'm just a small business selling on Etsy and just recently started selling at the Markets. Highly recommend.

1 de abril de 2026
Opinião espontânea
logótipo da Square Australia

Resposta da Square Australia

We love that you love the app. Thanks for leaving a review and we look forward to working with you as you grow. :)

Classificada 4 em 5 estrelas

Overall good expereince

Overall good expereince but takes long time to get the bank account verified.

30 de março de 2026
Opinião espontânea
logótipo da Square Australia

Resposta da Square Australia

Thanks for your feedback—we’re glad to hear you’ve had a good overall experience.

We understand that waiting for bank account verification can be frustrating, and we appreciate you calling this out. Verification times can vary depending on a few factors, but we’re always working to make this process faster and smoother.

Thanks again for taking the time to share your experience—it helps us continue to improve.

Classificada 1 em 5 estrelas

I am using Square from last one year as…

I am using Square from last one year as a emergency backup whenever our main EPOS is logging in or restarting and every single time whenever I use Square they hold my money and even though today they told me to give my camera recordings of us selling goods we are running this grocery store from last year. We pay our taxes get stuff on invoices have everything legal and I don’t think they have any right to do our audit as we didn’t need anything wrong but they have a lot of problems while processing the payments.

30 de março de 2026
Opinião espontânea
logótipo da Square Australia

Resposta da Square Australia

Thanks for reaching out and for sharing all of this — I’m really sorry for the ongoing frustration, especially when you’re only using Square as a backup and relying on those funds for your grocery business. Square does sometimes pause transfers and ask for extra information (like invoices, proof of delivery, or other records) when our systems flag unusual or higher-risk activity. This is part of our responsibility as a regulated payments provider to protect you and your customers from fraud and chargebacks, and it’s covered in our terms and our information-request process.

The request for camera recordings is one example of documentation that can help our review team confirm that the payments are for legitimate in-person sales. If you don’t have or can’t reasonably provide that, you can still respond to the information request with what you do have (e.g., invoices from your suppliers, recent bank statements, tax records, and a clear description of the goods/services you sell and how you take payments). Our review team looks at the full picture, not just a single document. To move things forward as quickly as possible, please:

- Sign in to your Square Dashboard and go to Settings → Information Requests (or use the link in the email/text we sent).
- Fill out the form and upload whatever documentation you can, then submit. Our team typically reviews submissions within 1–2 business days and will follow up by email or Dashboard if they need anything else.

I know it feels like an audit when you’ve been operating legitimately and paying taxes, but these reviews are not an accusation that you’ve done anything wrong — they’re a standard risk and compliance process that applies to many businesses, especially where card activity or patterns trigger our automated checks.

Classificada 5 em 5 estrelas

Great service

15 de março de 2026
logótipo da Square Australia

Resposta da Square Australia

We're happy to hear Square is working well for you! Thanks for taking the time to share your experience. 💛

Classificada 5 em 5 estrelas

All good user friendly!

All good user friendly!

28 de março de 2026
Opinião espontânea
logótipo da Square Australia

Resposta da Square Australia

This is great to hear! Thank you for sharing and we are happy you like the app. :)

A Experiência Trustpilot

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Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

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