SS Removals and Rentals Opiniões 

31
•
TrustScore: 3.5 em 5

3,4

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Unprofessional on all fronts - Beware!!! Would not recommend - turned up late, cracked corner of marble top tv cabinet and 6month old 75inch tv then used every excuse to not replace them! Basically s... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

After my last review, it's clear you're willing to say whatever suits your narrative rather than tell the truth. No one came through the property, and we've told you that multiple times, yet you con... Ver mais

Classificada 5 em 5 estrelas

Thanks much to Sia n Jass for the good work today they moved my stuff from Brisbane to Sydney everything ok nothing damage they prepare like professional cheers

Classificada 5 em 5 estrelas

We had a last-minute move and were stressed about getting everything done. The boys from SS Removals were fantastic. They worked hard all day and made sure all our belongings arrived safely. Great com... Ver mais

Informações sobre a empresa

Escrito pela empresa

Moving can be a stressful time, but it doesn't have to be. SS Removals & Rentals simplifies your move in Brisbane with reliable removal and rental services and its surrounding suburbs with top-notch removal services for years. We offer a comprehensive range of services to make your move seamless and stress-free. Whether you need a rental truck for moving, moving van hire, or van rental for moving, we have you covered. Our removalist truck hire services are designed to meet your specific needs, ensuring that your belongings are transported safely and efficiently. We pride ourselves on being one of the cheap truck hire options near you without compromising on safety. Our team of experienced movers provides affordable and professional services, including 2 men and truck assistance, interstate furniture removalists, and furniture moving solutions. From packing and unpacking to furniture removals and transportation, we handle it all with precision and care. If you're searching for furniture removalists in Brisbane, SS Removals and Rentals are your go-to choice. With our furniture removalist services, you can trust us to move your belongings securely and affordably. Whether you're moving locally or interstate, our dedicated team ensures a smooth transition for your furniture and possessions. Contact us today for the best removalists in Brisbane Northside and nearby areas!


Informações de contacto

3,4

Aceitável

TrustScore: 3.5 em 5

31 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Respondeu a 18% das suas opiniões negativas

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3,4

Todas as opiniões

(31)

20 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Thank you to Sia and Louie from SS…

Thank you to Sia and Louie from SS Removals and Rentals. Highly professional and very efficient with moving, wrapping and delivering our household items. Excellent customer service throughout.
Arrived right on time and took care with all of my household items.
I would highly recommend SS Removals to anyone who wants their household items moved and taken care of. I will be using this service again.
Thank you Sia and Louie. Excellent job and very much appreciated.
Brendan

8 de maio de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

We had a last-minute move and were…

We had a last-minute move and were stressed about getting everything done. The boys from SS Removals were fantastic. They worked hard all day and made sure all our belongings arrived safely. Great communication and fair pricing.

10 de junho de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

After my last review

After my last review, it's clear you're willing to say whatever suits your narrative rather than tell the truth. No one came through the property, and we've told you that multiple times, yet you continue to make false claims. At this point, it looks less like a misunderstanding and more like a deliberate attempt to avoid responsibility.
Both of your workers would have known they damaged the wall, but neither had the honesty or professionalism to admit it. Instead, you've chosen to ignore the damage and deny what happened. The way you've handled this situation has been disgraceful from start to finish and shows a complete lack of accountability. Your response has only reinforced how little regard you have for your customers once a problem arises.

9 de maio de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Unprofessional on all fronts

Unprofessional on all fronts - Beware!!! Would not recommend - turned up late, cracked corner of marble top tv cabinet and 6month old 75inch tv then used every excuse to not replace them! Basically saying we couldn’t prove they weren’t damaged prior!? Absolute dodgy set up!

25 de maio de 2026
Opinião espontânea
logótipo da SS Removals and Rentals

Resposta da SS Removals and Rentals

Thank you for taking the time to leave. We appreciate all customer feedback; however, we would also appreciate it if reviews accurately reflected the full circumstances of the situation and included all relevant facts.

We have only received a complaint regarding the TV, and we have been going back and forth with you via email regarding that matter. As already explained, our policy clearly states that TVs are only covered when they are packed inside a proper TV box. This information was provided to you before the job commenced.

If you are going to leave a public review, please ensure all the facts are included rather than presenting only part of the story. The reason your TV claim was not covered was not because we were avoiding responsibility. Firstly, the TV has an Internal fault, no physical damage has happened, there is no way to determine when any internal fault occurred. Secondly, the TV was not packed in a TV box. It was wrapped with blankets and shrink wrap as regular procedure if customers don’t have tv box, and you were advised beforehand that the TV would not be covered under those circumstances.

Regarding the other damages mentioned in your review, no concerns were raised with the removalists on the day, nor were any such damages reported to our office after the move. The only complaint we have received and discussed with you has been regarding the TV.

We believe reviews should reflect the full circumstances of the situation so that others can make an informed judgment based on all the facts.

Classificada 1 em 5 estrelas

What a joke this company is didn’t…

What a joke this company is didn’t arrive until late which meant a 9pm finish
Complained I had too much and left 3 car loads behind including my televisions
Intimidated me because they wanted payment up front when I wasn’t happy with this explaining all my other moves are paid at the end for correct costing I held my ground then these brave people against me a 70 year old woman said they couldn’t load any more until I paid for the job which they had half loaded I offered to pay $1000 with the balance once the job was complete but no they weren’t happy with that wanted it all
They are disgustingly rude dropped and spilt some of my belongings on the ground I had to get some friends to help the next day to finish the job they didn’t do made fun of me and the way I left some things in drawers who do they think they are
They sent a truck with three men against my wishes because they were late getting there
They are the worst company I have ever dealt with use at your own risk

DO NOT USE One star is too much

16 de abril de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Warning! Worst removalists to deal with!

Warning Do NOT go with these removalists. I asked for their BIGGEST truck because I specifically told them I DO NOT WANT TO DO 2 TRIPS IN A SMALL TRUCK!!

They booked a small truck without even looking at my belongings and didn't even offer me their largest 14tonne truck assuming I had a little amount of furniture and belongings. No coming to the property to quote me to actually SEE how much items I have!

Very unprofessional. Demanded I paid after almost 14hrs moving waiting for them to return and leaving my belongings in the new apartment garage and stealing the rest of my belonging taking it with them.

Police were called whilst 4 of them tried to kick down my nieghbour's Screen and door.

I was willing to pay for 12hrs and they demanded more!

They ignored customer requests from the very beginning. When they ask you for your largest truck you offer it! Don't assume! I also asked for my bed to be disesembelled and reassembled at my new place along with taking down a tv of the wall in the master bedroom. They didn't bring any tools. Told me it was in another truck an hour away.

I was told I emailed after hours for this request yet they responded after hours when I asked would I get a 30min call away in the morning?

They the worst and slowest company I have ever dealt with in my 20 moves in my life!

3 de março de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

I booked this company one month in…

I booked this company one month in advance and paid a $100 deposit. One day before the move, I was informed they couldn’t arrive at the agreed time, with a very unconvincing excuse.
On the actual moving day, no one showed up at all. I repeatedly called to ask when they would arrive, but the operator could not provide any definite time.
I was in a very difficult position, as I only had one day to move. I was relocating from one apartment to another, which required booking and locking the lift to minimise waiting time. Due to their no-show and lack of communication, I had to urgently book another moving company.
SS Removalists do not honour agreed times and do not value their customers. I lost my $100 deposit, which was not refunded.
Do not 🚫 use this company.

12 de janeiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Sia & Joseph were amazing

Sia & Joseph were amazing! They arrived on time with smiles & a sense that they had everything under control. They were quick, communicative & honestly wonderful to hire. Am in need of removalists again next week for a storage container shipment, and there was no doubt in booking them again! Thanks guys.

30 de janeiro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

If there is any negative I will…

If there is any negative I will definitely give that. The owner threatened me she told me on the call she will go to police and cyber cell and go to the court against me just because I wrote truth about my experience with their service. They first damaged my items. As a single mom with one child we faced a lot stress and anxiety on the day of moving. I have complained on the same day what they did not respond then I done formal complaint on email they didn’t respond. They leave the Aircon on fan on lights on main door open . Left my some items behind in the old house. When I go back then I checked everything I also called the main person. No respond I got. I have eye witnesses for that day . Even they lost my current home keys on that day and didn’t accept they did mistake. Me and my child suffered alot on that day. I never ever recommend to any other person. Very unprofessional service. They intentionally waste time to earn more. Even I helped them to take out my stuff from my unit to the ground floor. I paid money whatever they asked from me on same day of moving. I asked first send me invoice but Navraj told me no mate you have to pay right now. Then I paid immediately on the spot whatever he asked to pay. The owner told me on the you have not paid full money for their service. She trying to put false blame on me. And threaten me on 26 December 2025 on call, timing is 6:50 pm. Just because I wrote my experience on their Instagram page. Now she blocked me. Be careful guys….

9 de dezembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Worst Removalist Experience I’ve Ever…

Worst Removalist Experience I’ve Ever Had – Avoid S.S. Removals and Rentals

This is hands down the worst removalist service I’ve ever experienced. I paid for two men and a truck through S.S. Removals and Rentals, yet for most of the time only one worker was actually moving furniture while the other was standing around on his phone.

I clearly told them to move all the large furniture first because I physically cannot lift heavy items. When I came back to the house as they were loading the truck, I found them wasting time moving cushions — items I could have easily moved myself — instead of the heavy furniture I specifically requested.

They worked at a painfully slow pace that felt deliberate. I even recorded how long it took them to move my entertainment unit: two men took five minutes to move something one person could have carried to the truck in under a minute. This kind of time-wasting was constant throughout the job.

After I complained, I was charged an extra half hour. The situation became heated and verbal, and I was too uncomfortable to go to the new house immediately afterward.

On top of all this, they damaged my bedside table drawer.

This entire experience was stressful, unprofessional, and unfair. I would strongly advise anyone considering S.S. Removals and Rentals to stay well away.

6 de dezembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

At $500 an hour

At $500 an hour, too expensive. Very rude and unprofessional. Damaged my things plus badly scratched a wall. Definitely would not use again.

1 de agosto de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

They charge $500 for an hour .. so bad

They charge $500 for an hour
They add on extra charges
They are extremely unprofessional and rudest customer experience
The ombudsman knows all about them
Do not book this “business”
They do not know what they are doing
Not worth the stress or money

10 de outubro de 2025
Opinião espontânea
Classificada 2 em 5 estrelas

Poor service

Truck turned up late. The guys kept complaining we had too much stuff. They took an hour for lunch and then overcharged at the end of the move.
We have moved before with more furniture into a 2 storey house and had the job done quicker. Wouldn’t use again.

20 de outubro de 2025
Opinião espontânea

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