Stake Opiniões 15 579

Resposta da Stake

Actualizada há 3 dias

Hello Luis,

Thank you for the review and the feedback! We're always working on ways to bring more value to our players. In the meantime, make sure to check your unclaimed bonuses directly in your account — you might have something waiting!

Don't forget that our dedicated support team is here for you 24/7 in case you ever need anything at all.

Kind regards,
Stake.com

Resposta da Stake

Actualizada a 23/03/2026

Hello there,

Thank you for sharing your detailed feedback.

We’re pleased to hear that you value your experience on Stake.com and the features we’ve introduced over time. At the same time, we understand your concerns regarding the differences you noticed on the Brazilian platform.

Stake.bet.br operates as a region-specific version of our service and is fully adapted to comply with Brazilian laws and regulatory requirements. As a result, certain aspects of the platform, including available games, features, and tools, may differ from those offered on Stake.com to ensure full legal compliance within the Brazilian market.

Regarding fairness, all games available on Stake.bet.br adhere to strict regulatory standards established under Brazilian law. While some verification tools or displays may differ from what you are familiar with, they are implemented in line with local compliance requirements and industry standards.

We truly appreciate your feedback and will continue to share it with our teams as we work to enhance the experience within the framework of Brazilian regulations.

If you have any questions or need further clarification, our support team is always available to assist.

Kind regards,
Stake.com

Resposta da Stake

11/03/2026

Hello Lucas,

We’re sorry to read about your experience and understand how frustrating verification procedures can feel.

Account verification, including proof of address reviews, must follow specific compliance and security standards. Documents submitted for this purpose must meet defined criteria regarding clarity, format and issuing authority. Even when a document appears valid, it may still be rejected if it does not fully meet those requirements or if additional verification steps are necessary.

These checks are carried out to ensure the accuracy of account information and to maintain the integrity and security of the platform for all users. For privacy and security reasons, we’re unable to review or discuss account-specific verification details on a public platform.

We encourage continuing the process through the appropriate support channel so the verification team can provide further guidance regarding acceptable documentation.

Kind regards,
Stake.com

Resposta da Stake

11/02/2026

Hello Lee,

Thank you for your five-star rating. We’re pleased to know that the quick assistance and entertaining games have contributed to a positive experience.

For any future questions or assistance, you can always count on us to be there and ensure you continue enjoying the platform.

Kind regards,
Stake.com

Resposta da Stake

28/01/2026

Hello there,

Thank you for your feedback! We’re happy to hear you consider Stake one of the best casinos you’ve played and that you’re enjoying the many benefits, prizes, and bonuses available to our players. Your support truly means a lot to us. If you ever need any assistance or have questions, our support team is always available and happy to help.

Kind regards,
Stake.com

Resposta da Stake

22/12/2025

Hello Lucas,

Thank you for your feedback! We’re happy to hear you consider Stake one of the best betting platforms available. We also understand that there may be certain aspects that don’t fully meet everyone’s preferences, and we appreciate you sharing your honest thoughts. Your input helps us continue improving the overall experience. If you ever need any assistance or have questions, our support team is always available and happy to help.

Kind regards,
Stake.com

Resposta da Stake

28/11/2025

Hello Celma,

We appreciate you taking the time to leave your review, and we’re sorry to hear about the issues you’ve encountered with your withdrawals.

We are getting in touch with you directly so we can look into your case, understand what has happened, and assist you properly with both your questions and your withdrawal requests.

Kind regards,
Stake.com

Resposta da Stake

27/08/2025

Hello,

Thank you for your amazing feedback! We’re thrilled to hear that you’ve had the best experience with us. Knowing that we’ve made your time on the platform enjoyable is the greatest reward for our team.

If you ever need any assistance or have suggestions, please don’t hesitate to reach out—we’re always here to help.

Kind regards,
Stake.com

Resposta da Stake

12/08/2025

Hello there,

Thank you for sharing your experience, and we are sincerely sorry to hear that it did not meet your expectations. Please be assured that we take matters of fairness and transparency very seriously.

Please note that due to geographic restrictions, you are not permitted to access Stake.com.

Should you have any further questions or if we misunderstood your concerns, please don't hesitate to reach out to us. \

Kind regards,
Stake.com

Resposta da Stake

30/07/2025

Hello there,

Thank you for your positive feedback! We're thrilled to hear that you are enjoying your experience. We value your loyalty and hope you continue to enjoy our platform.

If you ever have any questions or need assistance with anything in the future, please don't hesitate to reach out to us. We're here to ensure you have a fantastic time on our platform.

Kind regards,
Stake.com

Resposta da Stake

16/07/2025

Hello there,

Thank you so much for taking the time to leave an excellent rating. Your feedback is a great encouragement to us, and we will continue to maintain our exceptional standards of service for all our customers.

Please note that bonuses are tailored based on various factors, including gameplay activity, and we are constantly working to improve our offerings to enhance your experience.

If you ever have any questions or need assistance with anything in the future, please don't hesitate to reach out to us. We're here to ensure you have a fantastic time on our platform.

Kind regards,
Stake.com

Resposta da Stake

5/05/2025

Hello there,

Thank you for your feedback.

It is important to note that due to geographic restrictions, some users may not be able to access the platform from certain regions. We kindly advise all users to review our Terms and Conditions, as well as their local regulations, to ensure they are permitted to access the platform from their location.

If you ever have any questions or need assistance with anything in the future, please don't hesitate to reach out to us.

Kind regards,
Stake

Resposta da Stake

Actualizada a 13/01/2025

Hello there,

We are sincerely sorry to hear that you are not having a positive experience on our platform. Please be assured that we take matters of fairness and transparency very seriously.

In order to assist you further and gain a clear understanding of your issue, we have requested further information. We are looking forward to hearing back from you.

Kind regards,
Stake

Resposta da Stake

Actualizada a 16/01/2025

Hello there,

We are sincerely sorry to hear that you are not having a positive experience on our platform. Please be assured that we take matters of fairness and transparency very seriously.

In order to assist you further and gain a clear understanding of your issue, we have requested further information. We are looking forward to hearing back from you.

Kind regards,
Stake

Resposta da Stake

Actualizada a 16/01/2025

Hello there,

Thank you for taking the time to share your positive experience with us. We are pleased to hear that you are enjoying your experience. We value your loyalty and we will continue to maintain our exceptional standards of service for all our customers.

If you refer to our bonuses, we aim to provide our users with valuable updates, including promotional offers and bonuses. Please make sure to regularly check your e-mail so as to not miss any promotions you may receive. Additionally, please double-check that you have set your marketing email preference to receive bonus-related emails by checking the Settings page on your account. You can also check our current promotion from here; https://stake.com/promotions

If you ever have any questions or need assistance with anything in the future, please don't hesitate to reach out to us. We're here to ensure you have a fantastic time on our platform.

Kind regards,
Stake

Resposta da Stake

30/12/2024

Hello there,

We're so glad to hear about your overall satisfaction with our website. We strive to provide a high standard service and it is always a pleasure to hear that we have met your expectations.

If you ever have any questions or need assistance with anything in the future, please don't hesitate to reach out to us. We're here to ensure you have a fantastic time on our platform.

Kind regards,
Stake.com

Resposta da Stake

30/12/2024

Hello there,

We're so glad to hear about your overall satisfaction with our website. We strive to provide a high standard service and it is always a pleasure to hear that we have met your expectations.

If you ever have any questions or need assistance with anything in the future, please don't hesitate to reach out to us. We're here to ensure you have a fantastic time on our platform.

Kind regards,
Stake.com

Resposta da Stake

30/12/2024

Hello there,

We're so glad to hear about your overall satisfaction with our website. We strive to provide a high standard service and it is always a pleasure to hear that we have met your expectations.

If you ever have any questions or need assistance with anything in the future, please don't hesitate to reach out to us. We're here to ensure you have a fantastic time on our platform.

Kind regards,
Stake.com

Resposta da Stake

30/12/2024

Hello there,

Thank you for your fantastic review! We're thrilled to hear that you consider Stake the best online casino in the world.

Unfortunately, these limits are set by the payment provider and not by us. Therefore we can not increase or remove them, nor do we have an insight regarding this matter. If you have reached your daily limit, you need to wait for 24 hours and after that period you should have no problem making withdrawals or deposits.

If you have any suggestions or feedback, please feel free to reach out. We’re always looking to improve and enhance your experience. Happy gaming!

Kind regards,
Stake.com

Resposta da Stake

30/12/2024

Hello there,

We're so glad to hear about your overall satisfaction with our website. We strive to provide a high standard service and it is always a pleasure to hear that we have met your expectations.

If you ever have any questions or need assistance with anything in the future, please don't hesitate to reach out to us. We're here to ensure you have a fantastic time on our platform.

Kind regards,
Stake.com