From start to finish it has been an easy process. The products are so beautiful and functional. I liked how I was able to track the progress. And everything arrived in perfect condition.
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Leia as opiniões dos outros
Ich habe den Shop in Galway/Irland besucht, wirklich eine Empfehlung. Vom mitgenommenen Raumduft von Julie Clarke wollte ich dann nach dem Testen zuhause noch mehr haben und bestellte im online-Shop v... Ver mais
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This was my first time purchasing from this retailer. I purchased a few Jellycat products at an exceptional price and I was really impressed with how quickly they were delivered to Australia. They wer... Ver mais
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Superb/first class service always from this Team ~ will do anything to please/assist! If something not right will address asap: eg I bought gorgeous coat but too big/returned. Refund immediately. Th... Ver mais
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Informações sobre a empresa
Escrito pela empresa
A wide variety of Irish & International clothing and gifts for all the family
Informações de contacto
Spiddal, H91 YX22, Galway, Irlanda
- 091553108
- standun@standun.com
- standun.com
4,6
Excelente
268 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de um mês
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Lovely soft aran jumpers
Lovely soft aran jumpers. Im so happy with my white yellow and cardigan. I would highly recommend Standun.
Thank you.
19 de janeiro de 2026
Resposta da Standun
Thank you so much for your lovely words!
Ordered on 19th January, still not received
Ordered on 19th January, still not received. They gave me incorrect tracking order at first which frightened me as it said order delivered and I hadn’t got it. Correct tracking number shows it went to the wrong delivery office but days go by and nothing changes. Standun don’t reply to emails; unacceptable “customer service”
30 de janeiro de 2026
Opinião espontânea
Resposta da Standun
Hi Sara,
We’re very sorry for the frustration this experience caused.
We did send an incorrect tracking number initially due to human error, and we completely understand how concerning it must have been to see a “delivered” status when you hadn’t received your parcel.
Your order was dispatched within 24 hours of being placed. The parcel was then with the courier for 10 days and, unfortunately, was misrouted to the wrong delivery office before being returned to us. While we always monitor shipments, once a parcel leaves our warehouse the handling and routing are managed by the courier, which in this case was outside of our control.
We also responded to your emails at the time, though it appears after us speaking since, that our replies landed in your junk folder, which understandably added to the frustration.
As soon as the parcel was returned to us, we processed a full refund. We’re very sorry this order did not reflect the level of service we strive to provide.
Thank you,
Tha Standún Team
Quality product ,fast efficient …
Quality product ,fast efficient service and delivery.
30 de dezembro de 2025
Resposta da Standun
Thank you for your lovely review!
I got a nice set of Galway playing cards
I got a nice set of Galway playing cards. Nicely packed. A fair price.
27 de dezembro de 2025
Resposta da Standun
Thank you for your review, James!
5 star
Speedy efficient delivery. Excellent product. Possibly overpacked given that contents were not breakable.
23 de dezembro de 2025
Resposta da Standun
Thank you for your review, John! We are delighted to hear you are happy with your product.
Resposta da Standun
Thank you for shopping with Standún!
Consistently good service.
I have ordered from Standun before and just like last time, my items arrived promptly and well packaged. Thank you! Will order more in the future.
22 de dezembro de 2025
Resposta da Standun
Thank you for your continued support of Standún. We really appreciate it.
Wonderful
Wonderful , amazing fast delivery, beautifully packaged. A perfect Christmas present.thank you
20 de dezembro de 2025
Resposta da Standun
Thank you for your lovely review. We are delighted to hear you were happy with your experience.
Very happy with what I bought and…
Very happy with what I bought and fantastic service during Christmas when it's very busy.
20 de dezembro de 2025
Resposta da Standun
Thank you for your review, Sean.
unexpected charges at the end of the process
The product was great, the shipping was fast, nothing negative to say about Standun.
BUT I was charged an additional DUTY ? FEE? of a whopping $40.00 before I could get the product home.
This was unexpected and I think it's probably Mr. T's
doing. Just be aware if you order from the U.S.
18 de dezembro de 2025
Resposta da Standun
Thank you so much for taking the time to leave us a 5-star review—we really appreciate it!
We completely understand how frustrating unexpected duty or import fees can be. We do our best to make these charges as transparent as possible by showing a detailed breakdown at checkout, but unfortunately duties and customs fees are set by the destination country and carrier and are completely outside of our control.
We really appreciate you sharing your experience so other customers ordering from the U.S. are aware, and we’re grateful for your support of Standun. Thank you again!
Perfect
I just can't fault standun, having said that I only bought the hot chocolate, but website easy, very straightforward, plenty of updates on tracking and arrived pronto, I would definitely recommend Standun
19 de dezembro de 2025
Resposta da Standun
Thank you for supporting Standún, Ann. We really appreciate it!
Disappointed on presentation
Ordered a gorgeous scarf as a Christmas gift. It arrived with no issues but I was disappointed to see when it arrived, it was just wrapped in tissue paper. Given the cost of the scarf I had assumed it would at least arrive in a box with the company logo and as it was a Christmas gift, I feel better presentation would have alluded to the quality of the gift rather than, “here’s a scarf wrapped in paper, I can assure you it’s really good quality”
Had I known spending €50 on a scarf to gift someone and it wouldn’t come in a box, I would have shopped elsewhere.
18 de dezembro de 2025
Opinião espontânea
Resposta da Standun
Thank you for taking the time to share your feedback Gemma. We’re sorry to hear that the presentation didn’t meet your expectations - we appreciate your comments and will take them on board as we work to improve our packaging and overall experience.
Die bestellte Ware wurde nicht geliefert und der Verkäufer antwortet nicht
Die bestellte Ware wurde mit Verzögerung versandt. Die Zustellung der Sendung wurde von DHL nicht durchgeführt, da ein Fehler des Versenders vorlag (Sendung entspricht nicht den AGB von DHL) und wurde von DHL zurückgesandt. Seither habe ich 2 E-Mails an den Kundendienst gesandt und keine Antwort oder andere Informationen zum weiteren Verlauf erhalten.
24 de novembro de 2025
Resposta da Standun
We’re sorry for this inconvenience.
Your order was shipped, but DHL returned it due to a shipping classification issue. The item (a wool poncho) is not restricted, and we were not notified of any customs problem. A full refund was issued on December 24th and the parcel has since been returned to us.
If you would still like to receive the poncho, we are happy to arrange a replacement shipment or assist you further. Please feel free to contact us directly if so.
Thank you for your understanding,
The Standún Team
Prompt delivery
Prompt delivery, nicely packaged, Lovely Gold plated leaf pendant.
25 de novembro de 2025
Resposta da Standun
Thank you for your review, Deirdre.
Ordering online is so quick and easy
Ordering online is so quick and easy. Found everything I needed for Christmas shopping. Thank you
25 de novembro de 2025
Resposta da Standun
Thank you for supporting Standún - we really appreciate it.
Staff in shop supportive and helpful
Staff in shop supportive and helpful, in shop and on phone helped me navigate my way through purchase and had no problem assist my grandson Seán a few geansí en route from Conamara.
20 de novembro de 2025
Resposta da Standun
Thank you for shopping with Standún!
Fantastic products and great pricing…
Fantastic products and great pricing and good quality with a great range of products
20 de novembro de 2025
Resposta da Standun
Thank you for supporting Standún Meera!
Resposta da Standun
Thank you for your order Colette!
Helping me and my family learn Irish…
Helping me and my family learn Irish songs
22 de novembro de 2025
Resposta da Standun
This is great! Thank you for shopping with us.
Resposta da Standun
Thank you for taking the time to review us John!
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