Starbucks Opiniões 1772

TrustScore: 2 em 5

2,0

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Went to the newly opened Starbucks at Newcastle Silverlink North Bound today and I witnessed a staff saying she put too much ice on an iced drink she was making then proceeded to take some ice out of... Ver mais

Classificada 3 em 5 estrelas

We usually come to Starbucks on the A14. We decided to stop for a coffee at Starbucks on the A14 southbound on Easter Monday. We were very happy it was open. However, both my partner and I were extre... Ver mais

Classificada 2 em 5 estrelas

Pleasant young woman took my order. Wait nearly 5 minutes for a latte. The woman slammed the drink onto the counter and shouted a latte but no name. The 3 women preparing the drinks seemed more inter... Ver mais

Classificada 2 em 5 estrelas

£3.05 for a mediocre single espresso in a supermarket branch is too much. This is around 15% more than Caffe Nero or Costa with the former having much better coffee.

Informações sobre a empresa


Informações de contacto

2,0

Mau

TrustScore: 2 em 5

2 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 3 em 5 estrelas

Unpleasant experience

I visited the Starbucks in Houndmills, Basingstoke, for a quick coffee. While the service was efficient, I left feeling disappointed. Many of the free tables were cluttered with used cups and dishes, and even the empty ones were not clean. The overall atmosphere conveyed a sense of neglect regarding cleanliness and tidiness, making it an unpleasant experience to enjoy my coffee amidst such surroundings. Despite requesting my coffee for here, I was offered it in a takeaway cup.

8 de agosto de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Very disappointed in the new Starbucks…

Very disappointed in the new Starbucks at Barnton. As read in a previous comment the standards are very low. Dirty tables, sugar spilt all over serving station, outside bins full and staff that seemed more interested standing about doing nothing than keeping the place clean. We asked for the outside bins to be emptied as they were overflowing and we couldn’t put our cups in and the reply was just bring your cups inside! The girl with the long curly hair seemed so disinterested and then annoyed that we had asked. Won’t be revisiting.

6 de agosto de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Wonderful coffee, excellent service Lincoln High Street…

Morning coffee at Lincoln High Street Starbucks. My regular Venti Americano with steamed oatmilk on the side, served to perfection, so I can adjust to taste as I drink it. One of life’s pleasures. Kudos to Starbucks for not changing extra for non dairy - caring for those of us with intolerances, thank you.
Excellent service from the baristas Harry and Cassey, on a very busy morning. Also collected my new Venti mug and freshly ground expresso bean blend. I will be enjoying this at home.
Looking forward to my next visit in the future 😁

5 de agosto de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Lincoln Showround.

Lincoln Showround.

Dirty, tables full of cups, food waste and mcdonals wrappers/ containers and there was nobody in there otherthan the 2 members of staff.

Staff were bordering on rude

3 de agosto de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Starbucks in Barnton Edinburgh

Starbucks in Barnton Edinburgh; gorgeous location inside and out. Staff are shocking! Slow, discussing personal issues with each other instead of serving. Outside is very pleasant but tables are seldom cleaned and rubbish bin is overflowing - for 3 days in a row now. Very disappointed......
Suggest finding staff that actually care about customer experience. One young lady with long flowing hair whilst making an iced drink makes me cringe!

3 de agosto de 2025
Opinião espontânea
Classificada 3 em 5 estrelas

Great coffee but average service…

Great coffee but average service despite it being such a new store. I ordered warm food which was served at least 5 mins before my coffee was made and the store was practically empty so they weren’t under any pressure. I think there was about 4 young ladies working, I say working, 1 was working and the other 3 were just mucking about and gossiping at the back of the store. Some pluses, it was very clean, plenty of parking and good coffee. Shame there wasn’t any EV chargers and I would sum up by saying that I would revisit but not order food and use the drive through instead and if there was a Costa I’d go there. A shame considering it’s such a new store you’d expect the service would be spot on with recent training and recruitment.

1 de agosto de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Complained and blamed.

Complained and blamed.
Complained through the website about constantly wrong drinks (despite the ingredients/amounts being in black and white on the cup) and got a response basically saying that it was on me for not reporting it to the staff at the time.
For starters i don't have the confidence to be confrontational. And secondly if I've driven home to realise its crap why on earth would i waste more petrol and more money to drive back there?!?! How about you re-train your staff and care about your standards instead of putting your mistakes onto the customer.

17 de julho de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

never again

if it was possible i would give this a zero, but it’s not so i give it a one. Went to south mimms services and It always shows as open until 10pm, it is currently 7:54 and it is closed. I specifically come to this one because it is a drive through and at least the past 5 times i have come it has been shut. i am appalled at the standards of this establishment and how they lie to their customers about their opening times. As a gold member of this app, this is a disgrace. Will not be back.

31 de julho de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Was instore at Blackburn Aberdeenshire…

Was instore at Blackburn Aberdeenshire outlet.

Ordered my coffee to takeaway. Average service not good not bad. Waited on my coffee a few in front of me.

Coffee orders were placed at checkout mine included. However no notification verbally that mine had been placed on counter. It wasnt until everyone else had picked their orders up that a solitary coffee was.left. I had to open it to check it was mine.
I live in the village this outlet is based and this was my first time there as I don't normally visit coffee outlets. However my experience left me feeling very underwhelmed and probably wont be returning.

Such a shame as on my daily walking route. Might have made this a regular stop.

30 de julho de 2025
Opinião espontânea
Classificada 4 em 5 estrelas

Great friendly team and prompt service!

Visited Kempston branch yesterday. Staff were very busy with drive throughs, so were understandably behind with clearing tables. But the team were lovely. Amy was friendly, calm and patient with my slowness at using app, and later was happy to organise some coffee grounds for me for my garden!

26 de julho de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

very very bad and un professional.

hi
i used to Go starbucks east ham.
regularly and spend every day 10 to 12 pound
today i order for coffee cappacino staff name SuKi. normal tap water . she said sorry i cant give you tab free water even you order. from us.
this is for customer.
i said m also customrr order cafee. but she refuse me. you have to buy only cold water without any reason.
this is not good behaviour or professionalism.
and from today i am leaving your statbucks.
i was starbucks customer aince 2008.
i feel very bad

25 de julho de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Staff make a dufference

I regularly visit the Starbucks store on the A1 North at South Witham. The team there at the moment are excellent- John and Joe especially friendly helpful and professional. All the staff make the visit pleasurable.

24 de julho de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Plantation Towne square Starbucks have been going to store on 72nd and…

I have been going to store on 72nd and Broward blvd for 25 years. I live across the street from store on golf course. I was one of the first customers 25 years ago. It was once the best store in Florida I thought. Now. I will NEVER go back. From the mgmt to the employees. It’s atrocious !!! Rude. , Millennial staff anywhere. I frequent stores all over the United States. Never again. !!!
Have an employee banned. Lola. The rudest kid I have ever seen. !!! She should be ruminated on the spot. Talk about rude person.

22 de julho de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Friendly staff and service

Friendly staff and service. The food, more of a problem however.

Regarding a Signature Breakfast Sandwich - I’d be gutted if I had paid £2 let alone £5.60 (!) for the smallest bun which looked (and tasted) like it had been put through an air fryer three times. A rather poor signature! Starbucks leading the way to heart disease, you can do better!

Resolve? My money back? I have photo evidence of required.

20 de julho de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Nottingham Starbucks across from the…

Nottingham Starbucks across from the train station always give exceptional-and courteous service while remembering what a regular customer drinks and providing a clean and welcoming space you really couldn’t ask for anything else. I’d like to say a special thank you to Shanice and Simon as they always go the extra mile in connection!

19 de julho de 2025
Opinião espontânea

É esta a sua empresa?

Reivindique o seu perfil para aceder às ferramentas empresariais gratuitas da Trustpilot e aproximar-se dos seus clientes.

Criar conta gratuita

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais