Starbucks Opiniões 1772

TrustScore: 2 em 5

2,0

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Classificada 1 em 5 estrelas

Went to the newly opened Starbucks at Newcastle Silverlink North Bound today and I witnessed a staff saying she put too much ice on an iced drink she was making then proceeded to take some ice out of... Ver mais

Classificada 3 em 5 estrelas

We usually come to Starbucks on the A14. We decided to stop for a coffee at Starbucks on the A14 southbound on Easter Monday. We were very happy it was open. However, both my partner and I were extre... Ver mais

Classificada 2 em 5 estrelas

Pleasant young woman took my order. Wait nearly 5 minutes for a latte. The woman slammed the drink onto the counter and shouted a latte but no name. The 3 women preparing the drinks seemed more inter... Ver mais

Classificada 2 em 5 estrelas

£3.05 for a mediocre single espresso in a supermarket branch is too much. This is around 15% more than Caffe Nero or Costa with the former having much better coffee.

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2,0

Mau

TrustScore: 2 em 5

2 mil opiniões

5 estrelas
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1 estrela

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Classificada 1 em 5 estrelas

we went to starbucks and ordered our…

we went to starbucks and ordered our usual iced white mocha with oat milk, vanilla cold foam and caramel drizzel. my friend gets the same but with semi skimmed milk. we instantly were greeted with unfriendly service and the orders looked so underwhelming and not up to standard. they used a blender to make the cold foam which doesn’t normally happen however we looked past this, when they gave us our drinks there was no drizzle lining the cup and barely any of it to begin with so we asked for more, as we walked away we realised they gave my friend decaf just to top it off. for the prices we pay this is ridiculous.

2 de novembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Disapppointing poor service

Went today with friends we've been going quite often as handy to where we live & enjoyed drinks. Today was a completely different matter, we ordered 3 skinny grande lattes & got 3 semi skimmed iced lattes. We waited initially 20 minutes for drinks & were given wrong ones as put thro as takeaways when we were staying in. The member of staff who took our order had just finished his shift, we were then told our drinks wld be redone. We then had to wait a further 15 minutes. The priority seemed to be drive thrus. Tables were also left with previous customers dirty cups. There was not enough staff to deal with walk-ins & drive thrus. A very disappointing Saturday catch-up with friends & for the time being may avoid shame as they are dog friendly.

1 de novembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Publicly embarrased by workers

Me and my friends went to Starbucks to charge my phone due to a serious issue which we will not be discussing, and we got stopped by a couple of workers that said we had to pay for an item before using the upstairs. Before this we have done this many of times and not got told once. It’s quite embarrassing if someone just got stopped for trying to go upstairs and they were quite rude about it and said we couldn’t go upstairs. We said u would buy something later but we felt uncomfortable and left. The point is, it should feel like a comfortable environment and not be publicly embarrassed in front of a bunch of other customers. Not very happy.

28 de outubro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

I went into Starbucks and I didn’t want…

I went into Starbucks and I didn’t want the cheese in the sandwich because I am dairy free and they said I can’t take it out and the is said can I take it out and the they said no and I said why and they said because you have touched it we can’t touch it and the a worker said do you still want it and I said no stick it up your ass

26 de outubro de 2025
Opinião espontânea
Classificada 2 em 5 estrelas

I normally have someone wearing a balaclava when I am robbed

This company is so overvalued why? We went to the Brent x one. Tables were dirty and cups left on it. We ordered two medium cappuccinos and a tuna pannini to share. I asked for medium but seemed to get a massively large mug. The three items came to a crazy £14.40! To sit in a cafe! Is there any coffee in these chains mug of milk?

24 de outubro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Starbucks Monks Cross York.

Starbucks Monks Cross York.

I went to the nearby Costa which clean, warm and bright and was so popular that there was a huge queue and no tables available. As a result I thought I would venture to the nearby Starbucks instead.

What a horrible shock - the place was cold, gloomy and (probably not surprisingly) almost empty. To add to the joy the seating was literally filthy. Most of the soft seating had ominous stains as if someone had urinated on them.

No wonder it was empty when Costa was bursting at the seams!

23 de outubro de 2025
Opinião espontânea
Classificada 2 em 5 estrelas

Starbucks at The Village Hotel Maidstone…

Visited Starbucks at the village Hotel in Maidstone. I support a lovely lady who gyms here and we as staff always grab a coffee so we are regulars. The young ladies that work at this Starbucks are so rude, laughing and making jokes about customers, the place was filthy! An elderly gentleman came and wanted to sit at a table but it was so filthy and when it was pointed out they blatantly ignored him about cleaning it up. So gross.

15 de outubro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Disgusting toastie

Order smoked ham and cheese toastie it was horrible put black pepper in the cheese never use to do that waste of money had to throw it away I can't have pepper if any kind ruin my meal money down the drain
Will you stop altering food you are killing it gross 🤢🤮🤢🤮🤢🤮🤢🤮

12 de outubro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Regular customer treated like a…

Regular customer treated like a stranger — humiliating and unnecessary!

Visited Greenford Quay (UB60FT)

I’m genuinely shocked by how I was treated at this Starbucks. I come into this store every day — the staff know me well and they know my routine: I usually sit down, catch up on an email or eat a small sandwich, and then order my frappuccino before heading back to the office.

Today, I walked in as usual. The store was silent and almost empty. I sat down for a moment, and within seconds, a staff member (someone who serves me regularly) came over and told me I had to leave because I had a sandwich with me. She looked embarrassed and uncomfortable, which only made it worse — because she knows I always order before leaving.

The situation was completely unnecessary and honestly humiliating. It made me feel like I’d done something wrong when I hadn’t. The whole thing was awkward for both of us and completely avoidable with a bit of common sense.

Is Starbucks really telling loyal, paying customers that they can’t even sit down for a minute before ordering — even when the store is empty? What if I was waiting for a colleague? Would I be asked to wait outside too?

This branch has gone from warm and welcoming to cold and hostile.
I’ve always enjoyed coming here, often bringing team members for casual meetings, birthdays, and Christmas catch-ups — but after today, I don’t feel comfortable coming back.

If this is how Starbucks now treats its regulars, it says everything about the company’s direction. Avoid this branch if you value basic respect and decency.

8 de outubro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Stopped to get a coffee at Starbucks…

Stopped to get a coffee at Starbucks heartshead moor services westbound drive through staff very pleasant was told they could not accept my 10 pound Scottish note .
I am totally disgusted at this as it is legal tender ,so I went into the waitrose shop at the services accepted my money and got my coffee.
Well done Starbucks another company that make up stupid rules and regulations will not bother in future will spend my money else where

8 de outubro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Green Tea is Tasteless

My wife had a green tea, despite soaking for almost 10 minutes it remained virtually tasteless dross. For over £3 is was robbery. The tag said it was made from empowers clouds and mist, at least that description was accurate! I gad the usual tarry syrup sold as black coffee. How this place gas continued to be countrywide is beyond me. Avoid.
Sheffield Meadowhall

6 de outubro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Their refund system is appalling, I've paid twice

Their refund system is appalling. I spent £10.65 on a coffee and a sandwich and when I paid, their system broke, but my Monzo notified me I'd paid HOWEVER Starbucks insisted I pay a SECOND time to get my order. Starbucks claim I'll be refunded in 3-5 days, so I'm now down £10.65 to a multinational for up to a week, 4 days later and I'm still waiting, so if it fails to auto-refund I'll have to return to Starbucks to argue my case, adding unnecessary workload to my already busy schedule.

2 de outubro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

This is what sums up why at least seventy percent of Americans are pre diabetic

Starbucks is a perfect example of what’s wrong with the American food industry — and why health-conscious people like myself avoid American-run chains altogether.

Take something as simple as matcha. It’s meant to be a clean, antioxidant-rich drink rooted in centuries of Japanese tradition. Yet Starbucks turns it into a sugar-laden imitation. Compare that to brands like Hotel Chocolat, Pret, Smatcha, or JENKI — all of which use premium ceremonial-grade matcha. What do they have in common? None of them are American. That’s not a coincidence — it’s a pattern.

And matcha is just the tip of the iceberg.

Before you eat or drink anything from Starbucks, do yourself a favour: check the ingredients. You’ll find sugar syrup in nearly everything. In the U.S., it’s often corn syrup — even worse. If you want to join the 70% of Americans who are prediabetic, Starbucks is a reliable contributor. Sure, soft drinks like Coke play a role, but Starbucks wraps its sugar in a “wellness” disguise. It’s all about profit — even if it comes at the cost of long-term health.

We need to be more discerning about what we put in our bodies. With so many better options out there, why would I ever choose Starbucks?

Do me a favour Starbucks and close down. We have enough of western diet causing health issues like your McDonald’s, KFCs, Burger King, Wendy,s, Shake shack. McDonald’s is my worse because they also attract kids with their child meals with toys.

1 de outubro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Wakefield Starbuck

Wakefield Starbucks the person doing the job was overly I am not satisfied with my experience he is rude and and gave me the wrong drink because I accidentally laughed and he said he’s funny lucky witch is innapropriate when you are working a shift !!!!!

4 de outubro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Paid was refused my drink

Ordered on the app as usual I do this a few times a week and usually everything is fine ordered at a different shop as was out shopping ( Ravenhead retail park St Helens ) went the drive through said I hah ordered gave my name yes drive to the window I was told got to the window was told yours is the vanilla frappe and caramel frappe no just the caramel well this made their heads fall off bless them as they couldn’t seem to understand I’d only ordered one drink poor souls after being treated like a fool or a thief having proved that I’d indeed paid and it was definitely that branch they still couldn’t get their poor little empty heads round that a customer had ordered a drink now if they was how I was treated by one of your little sweethearts that would be a little annoying but as it was one after another of your staff being clueless 4 in total and the weather awful (storm Amy was quite a treat ) and me having open and close my car window getting soaked popping my head through window and my arm when I was foolish to think I was getting my drink my car soaked rain water flooding in by the time the fourth came to the window with so a lovely attitude so warm and greeting (not ) I said I’m not going to prove I’ve paid or that this is the shop again or opening the window anymore refund me can’t do that one said the lovely 4 th person snarled I just to see which drink it is I said of of you has had the drink their flaming hands for over 5 mins as I could feel myself getting annoyed and didn’t really want to start shouting or swearing at your very young staff

3 de outubro de 2025
Opinião espontânea

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