Michelle and everyone at Slice was super helpful and communicated very well. I was a bit hesitant too switch over but happy I did. They sent out a team to help me through setting up and using the new... Ver mais
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Leia as opiniões dos outros
I have been extremely pleased with the service. It's been rare, but anytime we've had issues or questions they've always handled it quickly and professionally. I would recommend their services to anyo... Ver mais
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We are dealing with Lauren and she has been very great to deal with. Always in contact with us and tries to help us with whatever we need. Even came again in person on opening day for our new location... Ver mais
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Keep getting conflicting info from different people I talk to and we need our acct immediately changed back to our original plan. We will pay the fee's at the end of the month like we always have. I... Ver mais
A empresa respondeu
Informações sobre a empresa
- Processamento de cartões
- Serviço de empresa para empresa
- Fornecedor de terminais de pagamento automático
- Serviço de pagamento
Escrito pela empresa
Slice Merchant Services is an award-winning U.S. based payment processing company with national headquarters in New Jersey. Slice is dedicated to helping businesses accept payments easily, securely, and affordably. We provide a full suite of merchant services, including credit card processing, point-of-sale systems, mobile payments, and business management tools designed to streamline operations and improve customer experiences. Our mission is to empower businesses with reliable technology, transparent pricing, and responsive customer support so they can focus on what matters most—growing their business.
Get Paid Smarter with Slice Merchant Services
Escrito pela empresa
- Reliable Merchant Services Built for Business Growth
- Slice Merchant Services helps businesses accept payments quickly, securely, and with confidence. We provide reliable credit card processing, POS solutions, and merchant tools designed to simplify operations and support business growth—backed by transparent pricing and dedicated customer support.
Informações de contacto
15 Main Street, 07733, Holmdel, Estados Unidos da América
- 844-367-7548
- Info@startslice.com
- startslice.com
4,3
Excelente
678 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 77% das suas opiniões negativas
Geralmente responde dentro de uma semana
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Lauren is wonderful
Lauren is wonderful. She explained everything in detail. I hesitated to switch because the last company lied to me about fees. She made me feel comfortable with switching. Delivery and set up went smoothly. Machine is easy to use. Guy who set it up was very courteous and polite.
4 de maio de 2026
Opinião espontânea
Resposta da Slice
We’re thrilled to hear that Lauren was able to provide the clarity and honesty you deserved, especially after your previous experience. Making our clients feel comfortable and confident in their decision is incredibly important to us.
It’s also great to know that the delivery and setup went smoothly and that our team made a positive impression. We truly appreciate your trust and are here for you every step of the way!
It’s too much confusion About the…
It’s too much confusion About the number every day
It’s never match the number that we do for the number that the deposit to the account
Plus, the system is always acting up when you place an order it doesn’t show For the chef in the kitchen
1 de maio de 2026
Resposta da Slice
We’re sorry to hear about the confusion you’ve been experiencing. Issues with mismatched numbers and orders not appearing in the kitchen can be very frustrating, and we understand how disruptive that is to your daily operations.
We’d like to look into this for you as soon as possible and make sure everything is working correctly. Please reach out to Bruce@startslice.com so we can review your setup, identify the cause, and get things running smoothly again. We appreciate you bringing this to our attention and are here to help resolve it.
the guy helped with with every detail i…
the guy helped with with every detail i understood what to do easily
21 de maio de 2026
Resposta da Slice
We’re happy to hear that everything was explained clearly and that you felt confident moving forward. Providing detailed, easy-to-understand support is always our goal. If you need anything else, we’re here to help!
Kevin my sales rep was great! answered all my questions
Kevin my sales rep was very accommodating. He came to set up the system & answered all of my questions
21 de maio de 2026
Resposta da Slice
We're glad to hear that Kevin provided such accommodating service. It’s great that he was able to set up your system smoothly and answer all your questions. We’ll be sure to share your kind words with him!
They fixed the problem fast
21 de maio de 2026
Resposta da Slice
We’re glad to hear the issue was resolved quickly. If there’s anything else you need, we’re always here to help.
Very well explained
Very well explained. She knows a lot how to set up the new hardware and the procedure to create invoices.
18 de maio de 2026
Resposta da Slice
We are glad you found the explanation clear and helpful. It’s great to hear that the guidance on setting up the new hardware and creating invoices met your expectations. If you ever need further assistance, we are always happy to help.
The representative was very awsome and…
The representative was very awsome and the best to work with Brian Amorim
18 de maio de 2026
Resposta da Slice
We're thrilled to hear that you had such a great experience. Brian Amorim truly goes above and beyond to provide the best service possible, and we’re glad it showed. We appreciate your feedback and look forward to working with you again in the future!
Resposta da Slice
Thank you for the kind words!
Slice Merchant total waste of money
my agreement with Slice Merchant Company. When I signed up in November, I was explicitly told there was no lease and only a monthly fee of $29.99, with no hidden charges. However, after several months, unexpected fees kept appearing, and the customer service has been unresponsive. I was never informed this was a lease or that I would be locked into a 48-month term. This is misleading and, frankly, feels fraudulent.and now when I want to stop this service they said we cant do nothing we r just processing company we can stop the processing service. But your agreement with the slice,you have to call there. But slice company dont have the phone number only they gave the email address to email them all this is scam..and that email even its not work. I cant send the email. I called Bruce he dont want to answer my calls and did connect who he called me as business accounts manager. I texted him and calling him but both of them no response. And now Bruce he replied me here. WoW what a company. Continue took money from my businesses account. Even new account was 0 charge. Bruce plz dont misleading people.
12 de maio de 2026
Resposta da Slice
Thank you for sharing your feedback. We’re sorry to hear about your frustration and understand how upsetting unexpected fees and confusion regarding your agreement can be.
At Slice Merchant Services, we strive to clearly explain all account terms and equipment agreements during the onboarding process. We regret that your experience left you feeling misinformed and unsupported. We also understand your concerns regarding communication and the difficulty you experienced while trying to resolve the issue.
We would appreciate the opportunity to review your account details and help clarify the situation. Please contact us directly at Bruce@startslice.com so you can be assisted further and work toward a resolution.
Your feedback is important to us and helps us improve our customer experience.
Jeff has been amazing and my experience…
Jeff has been amazing and my experience with Jamey is always super easy. Will definitely refer to my small business friends
1 de maio de 2026
Resposta da Slice
We’re so glad to hear Jeff and Jamey have made your experience such a positive and easy one. Your trust and referrals mean a great deal to us, and we truly appreciate your support of Slice Merchant Services and fellow small businesses.
Always responsive and very helpful
7 de maio de 2026
Resposta da Slice
We are so happy to hear you have been satisfied with us. We value your partnership and look forward to speaking with you again in the future.
Her positive attitude and enthusiasm…
Her positive attitude and enthusiasm make me a pleasure to do business with the company. I would give her my highest recommendation..
7 de maio de 2026
Opinião espontânea
Resposta da Slice
Thank you so much for your kind words and recommendation! Providing excellent service is always our goal, and we truly appreciate your support and trust in our team.
It took several calls to get my loan…
It took several calls to get my loan agent to give me a call back. I even had an 0930 appointment for Alex to call. As the owner of a very busy taxi service, even setting aside 10 minutes for a phone call, can be challenging. And very costly if no one calls me and losing a airport schedule because of the time not being available.
Once Alex finally calls me back, we were able to track down the application I had submitted. And has been sent in for future review.
7 de maio de 2026
Resposta da Slice
Thank you for your feedback. We sincerely apologize for the delay in communication and understand how valuable your time is, especially while managing a busy taxi service. Missing a scheduled callback is not the experience we want for our customers.
We’re glad Alex was ultimately able to connect with you, locate your application, and move it forward for review. Your feedback helps us improve, and we appreciate your patience throughout the process.
Got a rep that found the number need to…
Got a rep that found the number need to get PCI certified. Well done!
7 de maio de 2026
Resposta da Slice
Thank you for the great review! We’re glad our representative was able to help you get the information needed to complete your PCI certification. We appreciate your business and are always here to support you whenever you need assistance.
The rep was very good.
7 de maio de 2026
Resposta da Slice
We are thrilled to hear our rep was helpful and appreciate your partnership!
Teo was great and very helpful
Teo was great and very helpful! He is saving me enormous amounts of money!
6 de maio de 2026
Opinião espontânea
Resposta da Slice
Thank you so much for your kind words! We're thrilled to hear that Teo was able to help you and make such a positive impact. Saving our customers money while providing great service is exactly what we strive for. We'll be sure to pass along your feedback to him!
Your service is GREAT
Your service is GREAT. Eric & his very responsive staff are top-notch. Thee only downside is the price; 3.99% is super high and ends up as my last choice for service payments.
1 de maio de 2026
Resposta da Slice
We truly appreciate you taking the time to share your experience. Eric and the entire team work hard to provide responsive, top-notch service, and it means a lot to hear that it made a difference. We look forward to continuing to serve you!
Lauren made my experience perfect
Lauren made my experience perfect, from working with us to resolve our old company to getting g us up and running on both my businesses, thanks Lauren
1 de abril de 2026
Opinião espontânea
Resposta da Slice
We're so glad to hear that Lauren made the process smooth and helped get everything set up across both of your businesses. She’ll really appreciate the shoutout. If you need anything going forward, we’re here to help—thanks again!
Dr Friedman
Our office had an excellent experience with Slice. Dylan our tech was amazing. Eric Vaughn our sales rep provided us with a solution to our current situation. Highly recommend Slice to anyone in need new services
23 de abril de 2026
Opinião espontânea
Resposta da Slice
We’re thrilled to hear that you had an excellent experience with our team. It’s great to know Dylan provided amazing technical support and that Eric Vaughn was able to find the right solution for your needs.
We truly appreciate your recommendation and look forward to continuing to support your office moving forward!
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