Rae was absolutely fantastic and ever so helpful. Great array of rugs. Purchased a hand woven woollen rug and at a very, beyond reasonable price. Perfect quality. She took a call from me and responded... Ver mais
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Leia as opiniões dos outros
Ordering process was a breeze with a personal thank you note added to the positive experience of doing business with an Aussie company. The rug looks easy to maintain although I was a bit disappoi... Ver mais
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Product exactly as described. Super quick delivery - ordered Tuesday night, delivered Thursday. Package was well wrapped with no damage. I had a question about the product and received a response wit... Ver mais
A empresa respondeu
I ordered a custom made hall runner from Rae at Stella Rugs and it is perfect. Quality is excellent and the addition of the spray on rubber backing was an excellent idea by Rae. Even with running ki... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Beautiful Rugs: Natural Fibres: Affordable Prices: Free National Delivery
Informações de contacto
1/265 Harbord Road, 2099, DEE WHY, Austrália
- 0416 082 484
- sales@stellarugs.com.au
- stellarugs.com.au
4,7
Excelente
117 opiniões
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Always a great experience
Always a great experience, have bought 3 rugs in the past years. Always happy with rugs and very speedy delivery 👌👌👌
21 de novembro de 2023
Good Quality Product But Misleading Communication and Delivery Timelines
The product overall was good quality. Although communication and response time is quite poor. They also advertise dispatch within 24 hours which is not correct in all cases, delivery takes 2 weeks with no order tracking or update notifications. Only after multiple phone calls were the items delivered. This same ordering process happened on 2 seperate orders
3 de novembro de 2023
Tried to cancel my order no reply until…
Tried to cancel my order no reply until it was delivered
2 de outubro de 2023
Natural Coir Door Mat has such style, perfect for seaside setting
Easy online ordering, constant updates re delivery, description perfect. It adds such style to entry. Thanks to all.
21 de setembro de 2023
The rug is exactly what the website…
The rug is exactly what the website describes. Happy with the texture and colour. Looks great.
The only downside of the transaction is the lack of communication from Stellarugs. The website states 24 hour dispatch, not true! That statement is giving false expectations and diminishes the whole transaction. Would be better not to have that expectation.
11 de setembro de 2023
Rae is awesome!!My rug looked exactly…
Rae is awesome!!My rug looked exactly like the photo,and delivery was pretty quick😁Have already recommended Stella Rugs to other people.Thanks Rae 😁
12 de junho de 2023
I haven’t received the rug yet.
16 de março de 2023
Great rug
Really nice unique rust colour. It's prob a little lighter in colour thn the pictures but still very nice. Also the rug doesn't move about as much as my old rug did on my carpet which is a plus.
30 de novembro de 2022
Rugs were as expected. Delivery quick.
Rugs were what I expected at a good price. Courier from Sydney to Melbourne was relatively quick.
28 de novembro de 2022
The perfect colour
The perfect colour. A true representation of the colour. Very happy after buying from another company and being disappointed. Thank you so much. *****
14 de novembro de 2022
Exactly as promised
We got exactly what we expected - and were delighted with our purchase
9 de novembro de 2022
Easy and efficient!
10 de novembro de 2022
The rug is exactly as the photo and…
The rug is exactly as the photo and description. It arrived before expected and is of good quality. I’m delighted with it and it looks great with my pale furniture.
9 de novembro de 2022
Luv my Rug
Service was fantastic,dealing with any issues was quick and easy.Will definitely be buying my next rug from Stella
27 de outubro de 2022
Unique product
Unique quality product, coupled with fast, friendly service. Very happy, thank you 😊
15 de agosto de 2022
always fast shipping with each order!
20 de julho de 2022
Ask for true dimensions before you buy
The rug is 12cm short of 400cm (although listing says 400). Needed it for a specific space, so it looks wrong. Have written to Stella Rugs to see what options are and so far they have not responded.
16 de julho de 2022
happy customer
I am very happy with the two mats I ordered. Nice wood and aesthetic.
1 de julho de 2022
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