I bought some shoes I could not find anywhere else, got them delivered super quickly but unfortunately the size / color didn’t match what I wanted. Contacted customer service out side of the 15 days n... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Great communication, made sure I was kept updated. Couldn’t find these trainers anywhere, found them from Stepped In, placed the order and received them next day. Would highly recommend, purchase with... Ver mais
Quick delivery! And trainers are perfect my partner loves them, thank you! Will be ordering from here again
Wow! As soon as I purchased I realised I had made an error, so I emailed James and within minutes he had replied saying he had adjusted the order saying it would be sent the following day and u should... Ver mais
Informações sobre a empresa
Escrito pela empresa
High End Fashion Retailer Providing An Exclusive and Excellent Service To Its Customers.
Informações de contacto
Reino Unido
- steppedin.uk
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 48 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Arrived fast and great service
Arrived fast and great service. Will be back for more !
Brilliant company
Received my Hokas today and just wanted to say a massive thank you !
Great service and great prices compared to other shops.
Poor customer experience
Poor customer experience, several follow ups via email without reply (still waiting). Delayed delivery due to item being out of stock.

Resposta da SteppedIn
Quick delivery and perfect trainers!
Quick delivery! And trainers are perfect my partner loves them, thank you! Will be ordering from here again
Incredible customer service
I bought some shoes I could not find anywhere else, got them delivered super quickly but unfortunately the size / color didn’t match what I wanted. Contacted customer service out side of the 15 days notice as I had some personal issue and they agree to refund me while being super understandable. Thanks James and team SteppedIn, will defo buy from the shop again !
Would highly recommend Stepped In
Great communication, made sure I was kept updated. Couldn’t find these trainers anywhere, found them from Stepped In, placed the order and received them next day. Would highly recommend, purchase with confidence.
Great experience...
Never used this retailer before but found the shoes I was looking for at a great price...bought them and they was delivered quickly. Happy to recommend them and will no doubt be using them again in the future. Great overall experience 👍
Scalpers
Customer service is good and delivery was quick but I unfortunately only realised after purchasing, just how much was over charged for an ETB

Resposta da SteppedIn
Have used this company several times in…
Have used this company several times in a short period of time and its been perfect service. Great customer service and great products. Will use again and again. Thank you for all the help.
Trainers arrived early
Trainers arrived early, ordered another pair, exactly the same experience, pictures show trainers exactly as they are not catfish pictures.
Great service
Great service. Updated when shipped and out for delivery. Packaged securely. Wouldn't hesitate to use this company again.
Great customer service
Great customer service, very responsive and professional. Delivery was on time and the product is exactly what I expected. I LOVE MY NEW UGG BOOTS 🫶🏼
Would highly recommend this company to anyone ✌🏼 5 ⭐ from me!
James has been excellent I had to swap…
James has been excellent I had to swap some Uggs after Xmas he was so helpful. Will be coming back
I was quite worried about this site as…
I was quite worried about this site as never heard of it. But honestly cant fault it. James has been a diamond, took time out of his life to give me a phone call regarding my order. I will continue to use this site going forward and also be telling more people about it as I cant rate it high enough.
Trainers
James is a really good guy and very helpful. Recommend highly
I was unsure at first as I had not…
I was unsure at first as I had not heard of this company before. So pleased I ordered feom them. Great customer service very prompt answering emails . Delivered on time.just before Christmas as promised would definitely order again.
Superb online experience
Great customer service and speedy delivery. I had not heard of Stepped In before so was a bit unsure, but they had the trainers I wanted when all other High street shops had sold out. Will definitely buy again. Thanks James for your help.
Brilliant service
Brilliant service. Fast delivery even with the xmas postal chaos. Ordered a pair of ugg boots and they are 100% authentic and the packaging was good too. Thankyou and to all the staff have a lovely christmas 🙂
Thank you to James and the team for the…
Thank you to James and the team for the asic gel 1130 restful teal told me he would ship them out the next day and he did make sure you don’t regret ordering from this company
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.







