I was this time quite disappointed with my service experience. Collection was ok although I had to call more than once to confirm as I didn’t get the usual message re time frame.. I was then called... Ver mais
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I was this time quite disappointed with my service experience. Collection was ok although I had to call more than once to confirm as I didn’t get the usual message re time frame.. I was then called... Ver mais
A empresa respondeu
As much as I love my Toyota, the experience has been ruined by having to deal with some of the staff at St Albans. I complained about a mechanical beeping noise and the mechanic, in his service video... Ver mais
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Ordered a £38k car from Kings Lynn, in the following 2 months never had any update, on the day we collected were told that the more than £10k surplus for our trade in might take a week to pay us! Afte... Ver mais
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Wanted a small part for my Toyota Yaris Hybrid 22 plate and dealt with a fantastic guy in the parts team called Peter. He couldn’t have been more helpful and the cost to purchase and paint the part to... Ver mais
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Discover the best Lexus and Toyota offers in the UK and find your nearest dealership for service and maintenance.
Queen Street Place 10, EC4R 1QS, London, Reino Unido
Respondeu a 98% das suas opiniões negativas
Geralmente responde em 14 horas
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Everybody we encountered was friendly, helpful & professional.
They couldn’t have given us a better experience.

Resposta da Steven Eagell Toyota
I have recently purchased a second hand car from this dealership. That process was very smooth, but I am believer that the proof is when things need sorting. After a few weeks there were a couple of items that needed sorting and the dealership was happy to address them. The staff were great on the day and looked after me whilst I worked in the space they gave me.

Resposta da Steven Eagell Toyota
Lovely, friendly and knowledgeable staff who made the whole experience easy and understandable

Resposta da Steven Eagell Toyota
I went to Toyota St Alban's to purchase a used car due to Letchworth letting me down. Sami rescued the situation and located an Aygo which was prepared and delivered in good time. I was kept updated and felt valued as a customer.

Resposta da Steven Eagell Toyota
Staff very pleasant and helpful.

Resposta da Steven Eagell Toyota
I recently purchased a Toyota Corolla Estate from Toyota Steven Eagell Limited in Milton Keynes, and the entire experience was exceptional from start to finish. Sean Heath guided us throughout the process with great professionalism, knowledge, and friendliness, making the purchase smooth and stress-free. He took the time to explain everything clearly, ensuring we were completely comfortable with our choice. The service provided by the whole team was fantastic — even the reception staff on both our visits were welcoming and offered us refreshments, adding a personal touch that made us feel valued. The car itself drives beautifully and has exceeded our expectations in terms of comfort and performance. I would highly recommend Toyota Steven Eagell Milton Keynes to anyone considering a new car, and would give Sean a well-deserved 10/10 for his outstanding customer service and dedication.

Resposta da Steven Eagell Toyota
I like to buy from trusted companies and this purchase was great,I was a lower budget customer bur still received great service

Resposta da Steven Eagell Toyota
Very efficient from start to finish.

Resposta da Steven Eagell Toyota
Excellent customer service, they made me feel a valued customer & were very professional yet made me feel that they really cared about giving me the best outcome.

Resposta da Steven Eagell Toyota
Excellent attention to detail. Excellent and very personable and professional.

Resposta da Steven Eagell Toyota
The member of the team was very professional, patient and provided me with the information I needed. He explained well, followed up and showed great level of professionalism and knowledge.
I felt supported right through the process. The staff member who I worked closely with provided me with my options and advise me based on the needs I had.

Resposta da Steven Eagell Toyota
My purchase was dealt with efficiently and quickly, all my questions were answered. I was not pushed into purchasing anything, chris the sales person was knowledgeable, I am also a tough cookie, I would walk away if I didn’t feel comfortable at any stage, I would purchase from this salesman again

Resposta da Steven Eagell Toyota
I had a really positive experience buying a car from Toyota Colchester. Richard was very friendly & helpful on the day of viewing and test driving my desired cars, he was very informative when asked for information and I didn't feel pressured to make any decisions. Wrapping up the deal was very straight forward and he was flexible with sorting a day for delivery.
I had a minor problem which he was very quick to rectify which was great. The only thing I would criticise on would be to maybe provide a welcome pack stating all the benefits you get when buying with Toyota, like the details of the warranty, breakdown cover etc. I know this is all online now but it would be good to receive on the day of collection /delivery to keep with the car log book. Apart from that, so far so good. I am a satisfied customer who absolutely loves my new car :)

Resposta da Steven Eagell Toyota
Had a satisfactory experience at Steven Eagell Chelmsford. The staff were super helpful; would answer any questions you may have with a great deal of expertise 👍and would go extra mile to assist you if need be.
The sales officer that attended to me (Mr Naim and his colleague Mr Scott at Chelmsford) are good examples of what sales executives should be. I would definitely recommend buying your next car at Steven Eagell Toyota.

Resposta da Steven Eagell Toyota
So happy with the car I got from them.A 2017 Toyota Auris.Their services are top notch and the staff are Very prompt and ready to assist..

Resposta da Steven Eagell Toyota
We were made to felt very welcome by all the staff we met during our 2 visits to choose and collect our new car.
The manager was extremely kind and very patient helping us to choose the right vehicle . When we collected the car Jerin explained everything we needed to know very clearly making the whole experience very enjoyable. We felt that our custom was valued and appreciated plus the coffee was excellent.

Resposta da Steven Eagell Toyota
I WANT TO THANK ALL THE TEAM AT LEXUS SOLIHULL, I WAS WELL LOOKING AFTER BY THE SALES PEOPLE AND THE RECEPTIONIST FIONA KEPTED ME WELL STOCKED WITH COFFEE AND BISCUITS, WOULD RECOMMEND A VISIT TO ANYONE, THEY FIXED MY CAR 100% COULDN'T BE HAPPIER, THANX ANGAIN EVERYONE SEE YOU ALL NEXT TIME FOR MY SEVICE!!

Resposta da Steven Eagell Toyota
At Toyota Peterborough l received a great personalised customer service from a very professional salesman who went above and beyond to meet my expectations.
The moment l stepped in, l felt a lovely warm welcome.
I went to look but l came out with what l just needed and became part of the Toyota family for the first time!
Thanks Raji

Resposta da Steven Eagell Toyota
Good choice and range of cars available. Decent range driven to assess the vehicle.
Well informed staff

Resposta da Steven Eagell Toyota
Excellent customer service. Very thorough.

Resposta da Steven Eagell Toyota
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