Wanted quality & local… so Stevensons it is. We’d previously had DFS sofas but the quality of those was deteriorating. Dealing face to face in store with knowledgeable people, assistance in provid... Ver mais
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Leia as opiniões dos outros
would like to say a huge thank you to carolyne for the outstanding customer service she provided. After purchasing our slide robes, we had a problem with one of the doors. From the moment I contacte... Ver mais
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Wonderful selection of beds and excellent friendly advice in choosing our bed without pressure. Delivered early with wonderful staff who went over and above to help. Excellent sales lady who serv... Ver mais
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Carolyn looked after us when we went into Stevenson's furniture. We were looking for a bed and she was very thorough explaining all the different qualities of each of the bed. She gave us time to... Ver mais
A empresa respondeu
Informações sobre a empresa
- Loja de móveis
- Loja de mobília para quartos
- Decoração e Design de Interiores
- Acessórios para móveis
- Loja de estofos
Escrito pela empresa
Operating from our home on Cleethorpe Road, Grimsby, We provide our customers with excellent service and quality home furnishings from dining sets and sofas to beds and mattresses. As a local family company since 1907 we would love to hear your feedback on how fantastic our service has been or if we need to improve a little more!
Informações de contacto
143-151 Cleethorpe Road, DN31 3AY, Grimsby, Reino Unido
- 01472233111
- office@stevensonsgroup.co.uk
- stevensonsgroup.co.uk
4,7
Excelente
931 opiniões
Pede aos clientes que escrevam opiniões
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Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Resposta da Stevensons Furniture
Thank you for your feedback! We're so pleased to hear that you found our team friendly and appreciated our no-pressure approach. We believe in creating a relaxed and enjoyable shopping experience. We hope to see you again soon!
Fantastic service as always
Fantastic service as always, can’t recommend Stevenson’s enough.
15 de fevereiro de 2025
Resposta da Stevensons Furniture
Thank you for your kind words and continued support! We're delighted to hear that you've had such great experiences with us. Your recommendation means the world to us, and we look forward to welcoming you again in the future!
Great shopping experience
Very professional, courteous and helpful staff. A pleasure coming in to the showroom.
22 de fevereiro de 2025
Resposta da Stevensons Furniture
Thank you for your wonderful feedback! We're thrilled to hear that you had such a positive experience in our showroom. Our team takes great pride in offering professional and courteous service, and it's fantastic to know it made your visit enjoyable. We look forward to welcoming you again soon!
Sales assistant very knowledgeable with…
Sales assistant very knowledgeable with regards different mattress types.
19 de fevereiro de 2025
Resposta da Stevensons Furniture
Thank you for your kind words! We're delighted to hear that our sales assistant could provide you with knowledgeable guidance on different mattress types. Ensuring our customers find the perfect fit is always our priority. If you have any further questions or need assistance, we're always happy to help!
Excellent service from chloe she is so…
Excellent service from chloe she is so helpful, friendly and patient especially with my wife and her mattress choice
22 de fevereiro de 2025
Opinião espontânea
Resposta da Stevensons Furniture
Thank you for your kind words! We're delighted to hear that Chloe provided such helpful, friendly, and patient service. We’ll be sure to pass along your compliments to her. We hope your wife loves her new mattress!
A well made stylish table lamp
A well made stylish table lamp with an ES fitting & 6ft cable including inline switch. May not be suitable for all locations as it weighs 5.7kg.
13 de fevereiro de 2025
Resposta da Stevensons Furniture
Thank you for your review! We're glad you like the design and functionality of the lamp. The ES fitting and inline switch are great features for ease of use.
Excellent customer service
14 de fevereiro de 2025
Resposta da Stevensons Furniture
Thank you! We're delighted to hear you had an excellent experience with us. We truly appreciate your support and look forward to seeing you again!
Stag were really friendly and helpful
17 de janeiro de 2025
Resposta da Stevensons Furniture
Thank you for your kind words! We're so glad you found our team friendly and helpful. Customer satisfaction is always our top priority, and we look forward to welcoming you back soon!
Amazing service from start to finish
Amazing service from start to finish, very very happy with my sofa, came earlier then I was expecting and they wasn’t too bothered with me following it up even though I was being a pest wanting it so desperately!
Will 100% recommend and will be back to shop again!
7 de fevereiro de 2025
Opinião espontânea
Resposta da Stevensons Furniture
Thank you so much for your kind words! We're thrilled to hear you're so happy with your sofa and that our team could make the experience smooth and stress-free. No worries at all—we love the excitement of a much-anticipated delivery! We truly appreciate your recommendation and can’t wait to welcome you back soon.
Great furniture store with a lot of excellent soft furnishings
Furniture store with a lot of interesting soft furnishings. Lovely throws purchased and will be going back for the sumptuous cushions I saw. Wall art of various sizes and shapes- I purchased one previously and have a lot of positive comments.
Loved the diffuser that was in shop and purchased one for home- great fresh scent that is inviting.
Highly recommend you have a browse - you'll not be disappointed by the quality and choice.
11 de fevereiro de 2025
Resposta da Stevensons Furniture
Thank you for your wonderful feedback! We're delighted you love our soft furnishings, wall art, and home fragrances. It’s always a pleasure to help our customers find those perfect finishing touches for their spaces. We look forward to welcoming you back soon for those sumptuous cushions!
Furniture
What can I say I only have praise for the helpful and pleasant staff especially Tessa who sorted us out with everything we wanted excellent price as well so well pleased with what we have purchased and again i can only thank Tessa once again for her help
Many thanks 😊
Mr R Shaw
6 de fevereiro de 2025
Opinião espontânea
Resposta da Stevensons Furniture
Thank you so much for your kind words! We’re delighted to hear that you had such a positive experience with our team, especially Tessa. She truly goes above and beyond to ensure our customers find exactly what they need, and we’ll be sure to pass along your appreciation.
Enjoy your new purchase, and we hope to welcome you back in the future!
Good experience
The sales person Tessa was very friendly and helpful without being pushy
5 de fevereiro de 2025
Resposta da Stevensons Furniture
Thank you for your kind feedback! We're glad to hear that Tessa was friendly and helpful while providing a relaxed experience. We truly appreciate your support and hope to welcome you again soon!
Excellent customer service
Went in to look at mattresses, spoke to Chloe who was fab, she was really helpful not pushy and gave us time to have a look, excellent customer service would highly recommend, I ended up buying a bed as well.
2 de fevereiro de 2025
Resposta da Stevensons Furniture
Thank you for your fantastic review! We're so pleased to hear that Chloe provided helpful and pressure-free service. It’s great that you found both a mattress and a bed that suited you! We truly appreciate your recommendation and look forward to seeing you again
Purchase of wardrobes
Carolyn who will dealt with couldn't have been more helpful. She was very knowledgeable and showed us a comprehensible range of their products
1 de fevereiro de 2025
Resposta da Stevensons Furniture
Thank you for your kind words! We're delighted to hear that Carolyn provided such helpful and knowledgeable service. We'll be sure to pass along your compliments to her. We appreciate your support and hope to see you again soon!
Resposta da Stevensons Furniture
Thank you for your wonderful feedback! We're so pleased to hear that our staff were helpful. We appreciate your support and look forward to welcoming you again!
Resposta da Stevensons Furniture
Thank you for your kind words! We're delighted to hear that you found our team both helpful and knowledgeable. We hope to see you again soon!
Took payment and then could not supply
Took payment and then could not supply. They issued a refund but informed me their supplier could not supply the item. I ordered believing it was something they stocked. Very disappointing
31 de janeiro de 2025
Resposta da Stevensons Furniture
We're really sorry to hear about your experience and sincerely apologise for the inconvenience caused. We understand how frustrating it must have been to order something online you believed was in stock, only to find out it wasn't available. Your feedback is valuable to us, and we'll work on improving our communication about product availability. We hope you'll give us another chance in the future
Friendly Staff quality products
Really friendly helpful staff, they don’t put any pressure on you in the showroom to purchase an item and let you browse at your leisure. We’ve used this store for years and have always rated their quality of products and customer service.
20 de janeiro de 2025
Opinião espontânea
Resposta da Stevensons Furniture
Thank you for your wonderful feedback! We’re thrilled to hear that you’ve had consistently positive experiences with us over the years. Our team takes great pride in providing a relaxed, pressure-free environment where you can browse comfortably, and it’s lovely to know this has made a difference for you.
We truly appreciate your loyalty and support, and we look forward to welcoming you back to the store again soon.
Happy customer
After purchasing a mattress base and matching headboard previously we decided to go look again for other bedrooms in the house. Carolyn has always been such a great help and very knowledgeable very polite and patient and we are happy to have made another purchase. Looking forward to delivery. Thank you
1 de fevereiro de 2025
Opinião espontânea
Resposta da Stevensons Furniture
hank you so much for your kind words and for choosing us again for your bedroom furniture. We’re delighted to hear that Carolyn provided you with such excellent service—she truly is an asset to our team. We’ll be sure to pass along your lovely feedback to her.
We hope you enjoy your new purchase, and we look forward to serving you again in the future. If you need anything before your delivery, please don’t hesitate to get in touch.
Warm regards,
Friendly, efficient, very impressive
Very impressed with the number of staff for a Sunday. Chloe who helped us was very polite efficient and friendly. No rush for the sale but there to help.
26 de janeiro de 2025
Resposta da Stevensons Furniture
Thank you for your kind review! We're so glad to hear you were impressed with our team, especially Chloe, who made sure you had a helpful and stress-free experience. We pride ourselves on offering service without the rush, and it’s great to know it made an impact. We hope to assist you again soon!
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